Active since Nov 2011
Started working online for them in December 2025 and struggling to ger my commission to be paid to me. They have ****med me out of R10 000 already.
For some or other unknown reason MTN has RICA barred my cellphone from Yesterday. They tell me it takes 24 hours to rectify. But my point is why was I barred in the first place.
At beginning of August 2015 a sale consultant from MTN contacted me regards upgrading of my cellphone contract and phone. at the time of the conversation I agreed to upgrade to better package that I was on. The new contract would be couriered to me to sign and returned. About 2 weeks later the new contract was delivered on which I refused to sign it as I had changed my mind and did not want to upgrade my cellphone contract for another 2 years as I had already cancelled my previous contract when it expired about 2-3 years back and had being on a month to month basis contract. The unsigned contract was returned unsigned to MTN. Comes the end of August I have already being charged upgrade fee and change of contract even though I never signed it. After, informing MTN on this matter it, I still have not being refunded the R104.99 upgrade contract fee that I was charged, neither will they now allow me to downgrade to pay as you go as according to their records my contract only expires in 2017, August sometime. I was informed last week that I cannot downgrade due to contract expiring only in 2017.