GP
Gerhard P
Active since Dec 2011
32
Reviews
0
Industries
Reviews
32 reviews7 months ago
Immoral Business Practices
The agent representing KW Select acted *********ly regarding the process of renting out the property and disappeared as soon as he received his commission. Grievances: The agent presented us with a tenant signee that failed their credit check. The agent told the renter that they can pay "whenever". The agent had already allowed the tenant to move in on the 8th of April, although the lease stated that they would only be able to move in on the 12th. This was done without our knowledge or consent. The agent made various promises to the tenant that we were never informed of. As soon as the agent received his commission, he disappeared and was uncontactable. When we attempted to reach him through KW Select, we were not provided with any information other than he was working from home and that he will be in the office the following day. We attempted to contact him through KW Select for several days. KW Select released a portion of the deposit back to the tenant without our knowledge or consent. This is despite the fact that there are outstanding fees and no exit inspection had been performed yet, nor have the keys to property been returned yet. The final rental statement only reflects occupation until 9 August, despite the house keys only being returned on the 12th of August The dealer principal of KW Select has refused to communicate with us through any of this. I believe that KW Select is liable to resolve these grievances as they backed the agent reputable (and who is still listed on many sites as a KW Select agent), and are responsible for his actions as a member of the KW Select team.
0 replies
30 months ago
Stop Calling Me!
I keep receiving unsolicited calls from them that get hung up as soon as I answer.
131 replies
36 months ago
You Have to Make Cool Ideas Technicians Do Their Jobs
I logged a call at 4AM with Cool Ideas to say that my fiber is down. Their "hero", Silence (very appropriate name), responded with a simple copy and paste to say that there are outages in Johannesburg. I followed up that message to say that I have done testing steps already and would like to know what is wrong, as my fibre connection shows that it is up, but that the LAN is down, exactly what I said in the original support request. I received the exact same copy and paste response from Silence. I have to call in and make him attend to my call. It was obvious from his responses that he had not read my support requests at all. He then proceeded to make me redo all the testing steps I had done (which I have mentioned in my support request) only to realise that the problem is indeed with the router. Only then was the call escalated to OpenServe.
53 replies
51 months ago
Northcliff Auto Reckless and Dangerous Drivers
Their parts manager had no problem trying to aggresively overtake me and then try to drive me off the road in order to avoid hitting an oncoming car. I reported his reckless driving to the dealership and was told that they would get back to me. Nothing two days later. They obviously have no problem condoning this behaviour.
0 replies
62 months ago
Poor Communication from Sales People
Had found a great i10 on their site. Inquired about it and started the financing application the next morning (Friday). Financing was approved, but was informed I could not come look at the car Saturday, as it was getting paint chips repaired. The car would be brought to me Monday to test drive. Was informed Monday at 4PM that the car had actually been sold Friday afternoon already and collected Saturday morning. Poor communication, and despite a promise from the used car manager that he would try to get back to me with some kind of replacement, I have heard nothing in 3 days.
0 replies
66 months ago
Billing Issues...Again
Whenever I have had the misfortune of dealing with them, I am repeatedly harassed by their incompetent billing department. They seem to be wholly unable to understand it and repeatedly contact me over bills that have been paid. Even after they have called me months before and said it's a problem on their side, they will not bother me again.
0 replies
70 months ago
Dangerous Driving Habits
Saw one of your cars (White Polo Vivo, JG00CZGP) this morning driving like a maniac. Wheels spinning as he pulled away at a red light to get over the intersection before it even turned green. Speeding off at about 100kph through a residential area. Then going around a Mercedes he seemed to think was turning a corner too slowly. This person was endangering lives with his dangerous driving.
53 replies
71 months ago
Short and Sweet Serice
Thanks to Adam Sekgabi I had one of the most hassle-free insurance claims of my life. He patiently went with me over everything that was stolen and made sure that I was very fairly covered for my losses. Hope to have him again in the future.
105 replies
82 months ago
Unsolicited Offers
I have been contacted, without permission, by a company called Multiplier to sell me your funeral cover. Please will you check with these people that represent you and find out why they are illegally contacting me?
210 replies
82 months ago
PG Glass Incompetence
My wife organised with you to have her windshield replaced at our home at 15:00 today. Your technician was at the house shortly after 12:00. I was called, not my wife. I sent him to her work, but as she is a teacher, she was not able to get them to her car. They left. I phoned in to get them to stick to the 15:00 appointment. I was told the technician would call me to confirm. My wife (not me) was then contacted at 14:00 to say it has to be done now as there are no alternatives. So now she has to change her whole schedule to accommodate your technicians who are unable to follow any kind of schedule or even do the things that they say they will. This whole process has been a horrible display of incompetence on your behalf.
105 replies
Review Distribution
5 Star
2 (6.25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
9 (28.125%)
1 Star
21 (65.625%)