RA
Rene A
Active since Jan 2012
6
Reviews
0
Industries
Reviews
6 reviews111 months ago
Non response from UIF - Ufiling query
<p>On 29 June 2016, I submitted my UIF claim for the first time since I started working about 20 years ago. I have never claimed ever before. I visited the UIF offices in Bellville, Middestad Mall and gentleman advised me to regisgter online on the Ufiling website as this will be more conveneint and he kindly explained to me step by step what I need to do. I Then registered the same day but only submitted my claim the next day. And yes to date I have had no help whatsoever.On 18 August 2016 I called in and was transfered from one agent to another and this while I am calling from my mobile phone to the following two numbers: ********** 464 and ********** 680. I spend around 20 minutes on the phone on each number, just being transfered from one agent to another. I then emailed a feedback request, no response. Then when Iogged in on my profile, I noticed, my cliam was send to the for payment three days after I logged the claim, but was cancelled by the paymaster, but no reasons was supplied so I could not even contact the "paymaster" to query the cancellation. I have since emailed on 24/08/2016, 22/06/2016, 19/10/2016, 29/10/2016 and up until January 2017 and no one even replied. So please explain to me why you have a whole new department within UIF that is suppose to make claiming easier and fully staffed yet no one ever respond? I just do not understand how you can brag your service has improved as I think it is the same. It another govermental department that does not service the community. </p>
0 replies
112 months ago
Insufficient product supply in nail kit
<p>On Wednesday, 01/02/2017, around 18h30 I purchased a Kiss Nails Everlasting French Guaranteed no chip kit at Clicks Tygervalley centre. Later that evening I prepared myself to do my nails, the latter is something I do once a week and I only use Kiss Nails kits, and I normally use the Kiss Nails French Acrylic Sculpture Kit and was allready not happy as I could not find after visiting Clicks at Sanbell Bellville and then Clicks Tygervalley and both stores did not have the Acrylic kits.After opening my kit and prepared my nails and when I opened the glue supplied in the kit, I struggeled to get the glue, which I normally press lightly to ensure it does not overflow, but this time I have to litterally cut the top part of the tube off completely as the glue was half hard, not flowing.I manage to get two nails done and after that the glue just did not come out.As a result I could not do my other nails, which means i now have to buy extra glue, which is extra cost.This happened to me in November 2016 as well and purchased the kit at Foschini Tygervalley centre.I find this just so unexpectable as I know Clicks will not take the Kit back and I am not driving all the way there as that is just extra traveling cost for me. I only use Kiss nails and I am so dissappointed as now i have to go spend extra money again to get glue.And no I did not have the kit for more then 2 hours before using it so please do not blame it on me storing it somewhere i should not have. </p>
0 replies
125 months ago
Bad service and even worse response
On 16/01/2016 I emailed a complaint about bad service to KFC Customer Care and that very same day i received and email stating : KFC Customer Case would like to thank you for your valuable interaction. Case CAS-161018-F3Y7J6 has now been resolved.Your Case was resolved by Thandokazi Parma<br> Now I never received any email or telephone calls on what was done, and I am utterly disgusted with this. Beside the bad service, my order was messed up and I never even mentioned that but yet they have resolved the. KFC spend years building a brand but they also employ people that don't do their jobs correct and this is not right. And to top it off, there was no apologies made just they resolved the case,......WOW... now every time I see KFC this response will pop up...
75 replies
127 months ago
NOT INFORMING CLIENTS PRODUCTS WILL NO LONGER BE
YESTERDAY I WALK INTO A SHOP REQUESTING A PACKET OF PETER STUYVESANT BLUE SWITCH. I NOTICED ALOT OF SHOPS HAVE NO STOCK THIS LAST WEEK. I ASKED THE CASHIER WHAT THE PROBLEM IS AND SHE TOLD ME BAT INFORMED THEM, THAT THIS BRAND IS NOW REPLACED AND WILL NO LONGER BE ON THE MARKER. MY PROBLEM IS THE REPLACEMENT IS AWFUL AND NO WHERE CLOSE TO THE OLD PRODUCT, AND HOW DOES A BIG COMPANY LIKE YOURSELVES NOT INFORM ITS CLIENTELE THE PRODUCTS WILL NO LONGER BE ON THE MARKET?I HATE THE REPLACEMENT,AND NOW HAVE TO SETTLE FOR WHAT EVER YOU SUPPLYING. YOU DID NOT SAY THE OLD PRODUCT IS ONLY LIMITED?THIS TYPE OF SERVICE IS EXTREMELY BAD.BAT SPEND MILLIONS ON \PARTIES"BUT THEY CANNOT SPEND A LITTLE MONEY INFORMING THEY CLIENTS THEY STOPPING A PRODUCT?? VERY UPSET !!!"""
75 replies
129 months ago
WORST SERVICE RECEIVED
This is by far the worst service I have ever received and it has been the only kind of service I have been receiving at the ACKERMANS STORE IN PAROW CENTRE. Today i decided i to buy the summer items cash and lay - bye the winter items.When I got to the till the cashier, Nicole, did not greet,she just started taking the clothes and proceeded to ring them up, I stopped her and said some is cash and others lay bye, she walked away from the till, collected a box and returned.she moved some items by her till to the another table and returned.Rang up the cash items.then she rang up the lay bye items, rolled the items up roughly and threw it in the box she fetched earlier,then she told me the amount, put the slip on the counter, pointed with her finger where i need to sing.During the whole sale she looked at me once,never smiled or interacted with me,BUT instead she was friendly with the other staff members and they seem to be doing the same.In the mean time the manager, lady with short hair and glasses is walking up and down and not even looking up at the clients.The service at the branch has always be BAD,and even the service from the managers.Its really sad
75 replies
136 months ago
Staff not helpfull
On Monday, 02 February 2015, I emailed rewards department and I received an auto response on Tuesday, 03 February 2015. I lost my rewards card, but to date no response at all. Wednesday, 4 February 2015, I was at the Parow Centre branch and while at the till waiting on the manager to come to the till to do an override, I asked the cashier what happens when a client lost her rewards card, what the replacement process is. She informs me that I will not have my points transferred to the new card, that I would start from the beginning, and that the rewards card is not a debit card, hence we losing the points. But then immediately tells me she is not sure, she will ask the manager. The manager arrives 15 minutes later and the cashier tells me the reason she is taking so long is because she is the only person in the office on that day. When the manager arrives she first attend to the 3 people that was in line after me waiting for her , so my wait is prolonged and the cashier makes no effort to inform her that I have been waiting the longest and should be attended to first.
77 replies
Review Distribution
5 Star
0 (0%)
4 Star
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3 Star
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2 Star
4 (66.66666666666667%)
1 Star
2 (33.333333333333336%)