JJ
Jon J
Active since Feb 2012
9
Reviews
0
Industries
Reviews
9 reviews29 months ago
Uber no help at all!
Booked a lift with an Uber driver and accidently left our keys in the car. We have contacted Uber repeatedly - they have confirmed that the driver has our keys and has given the driver our number but 4 days later we have heard nothing. Uber won't give us the driver's number and will not help us at all to get our keys which we desperately need back. Customer service non-existent!!
0 replies
38 months ago
Kunjani - simply the best!
Superb food by Chef Mike, excellent service from Grace. Together with the unforgettable views and the excellent Kunjani wines made for a totally unforgettable experience. Couldn'y have wished for anything more to celebrate my Mom's 90th birthday.
0 replies
38 months ago
Great Experience
Fantastic experience, superb food and the service was top notch. Well done Catch 22
0 replies
49 months ago
Service centre with no staff answering the phones!
I finally booked tickets with Lufthansa yesterday after their website would not accept two different credit cards. I was promised that my e-tickets would arrive within hours but 28 hours later and nothing. I have called the service centre again and again and again but no-one ever answers. I have sent numerous e-mails but have had no responses to any of them! What is a paying customer supposed to do?
0 replies
60 months ago
AMSTEL & HEINEKEN DO NOT CARE ABOUT THEIR CUSTOMERS
I contacted Amstel back in February regarding a broken beer bottle that I bought from a Spar. After numerous automated responses and a complaint on Hello Peter I finally spoke to a lady who said she would send a courier company to collect the broken bottle as it was needed for quality control and would contact me again a week later. No courier came and there has been no contact. I have contacted Heineken Europe.....another automated response saying 'we value you' and 'someone will be in touch'. Again nothing! I even contacted Heineken UK - same scenario. Amstel & Heineken have ZERO customer service care. ZERO!!
0 replies
62 months ago
Broken beer bottle but Amstel don't care!
I bought two six packs of Amstel Radler. It turns out one of the bottles had the entire end sheared off leaving a very sharp and jagged edge. It could very easily have caused a very nasty cut. I emailed the 'customer care' e-mail address with photographs - 5 days later no response. I messaged them on fb messenger - no response. So much for 'customer care' Amstel!!!!
0 replies
69 months ago
Continual harassment!!!!!
About 15 years ago a friend helped me get my first cell phone contract by signing surety (I wasn't a SA resident at the time). I haven't had contact with this person for over 10 years but Brooks & Luyt have been harassing me as our cell numbers are linked. Despite numerous requests to delete my number they have now started harassing me on my home landline too! This is a despicable company!!!!
53 replies
133 months ago
No show for appointment!
I have been a Client with Chubb for over 10 years. A few weeks back (24th April or 1st May) I contacted Chubb to request a technician to visit to give my alarm a complete service. The appointment was made for 8.30am and I took the morning off to be at home. By 9.50am the technician hadn't arrived and there had been no contact from him or from Chubb's office. I called the office to enquire what was going on and they said they'd call me back. They did so at 10.05am to tell me the technician had had some 'issues' and would be at my house within 5 minutes. Needless to say by 10.25am(ALMOST 2 HOURS LATE) there was still no sign of him and so I left.<br> To date Chubb have never called to apologise for wasting my time or to reschedule another appointment.<br> I wonder if they treat a loyal customer of 10 years like this how do they treat new Clients. Interestingly Star Alarms have been in touch to get my business......
76 replies
Review Distribution
5 Star
3 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (11.11111111111111%)
1 Star
5 (55.55555555555556%)