DS
David S
Active since Feb 2012
3
Reviews
0
Industries
Reviews
3 reviews4 months ago
No feedback even after 6 interactions with customer service
Ordered a number of items as Incredible says delivery is 2-5 working days. There were some public holidays coming up so I anticipated delays. On the 5th working day since the items had been with the courier I contacted support to ask where the items are. Response was "We have escalated your query and will respond in 24 working hours". It's over a week later and still no response. I've contacted support 6 times since then and keep getting the same stock standard response - "Wr have escalated your query and are waiting for feedback". I was told that a week ago. I don't think anyone actually cares and knows how to do their job properly. They just do the bare minimum and expect customers to just accept useless service.
0 replies
99 months ago
The Construction Guys - Missed deadlines
My wife and I contacted Gary Peters (owner and operator of The Construction Guys - a renovation company based in Johannesburg) in September 2017 to get a quote to renovate the house we recently purchased. Our initial meeting was good and Gary came across as professional and trustworthy. He said that the project would take about 5 weeks, we accepted the quote, and work began in early October. Gary said that, if all went to plan, everything would be completed by the 17th of November 2017. By the end of February 2018, after many delays and problems, the renovation was still ongoing even after multiple promises that it would be done. Gary asked for multiple extensions to complete the work and missed every revised deadline we gave him.
0 replies
126 months ago
Bus driver almost killed me
At 09:35 on the 3rd of December 2015, while travelling on the N1 North in Johannesburg/Midrand, between the Buccleuch and Allandale offramps, a Translux bus driver (registration number ZGX117GP) almost crashed into me because he failed to check if anyone was in the lane next to him. He decided that he would just change lanes without indicating and it was only because I stopped suddenly and swerved that he did not crash into me and kill me.<br> <br> He should not be allowed to drive on the roads and I want to lay a formal complaint against him. He needs to be held accountable for his actions and should be fired from his position.
0 replies
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3 Star
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2 Star
1 (33.333333333333336%)
1 Star
2 (66.66666666666667%)