MM
Melanie M
Active since Mar 2012
13
Reviews
0
Industries
Reviews
13 reviews12 months ago
Takes the stress out of dinner
Makes life easy and is fun. Even my husband can cook with Ucook.
0 replies
21 months ago
No delivery.
According to Takealot I am unavailable for receiving my delivery so they have rescheduled. I have been at home all day and even if I wasn’t, the security guards would have kept it for me.
0 replies
23 months ago
No delivery of service
*DO NOT RECOMMEND* We placed an order with Junction Blinds on May 14, 2023, and paid a significant amount of R12,600.00 for blinds for our apartment. It's now over a year later and we have yet to receive our blinds or a refund. Despite numerous attempts to communicate, all our efforts have been ignored and blocked. Their lack of professionalism and unresponsiveness is appalling. We regret doing business with Junction Blinds and strongly advise others to avoid them at all costs. Disappointed and frustrated customer
0 replies
48 months ago
Great customer service
The initial mattress was softer than we had hoped. Sloom came and switched the softer layer with another firm one. Even the drivers are committed to customer service. They came on a Friday evening at 18:30 due to the traffic, even though I said they can come do the swop on Monday if they can’t make it.
0 replies
64 months ago
Paid for an order but never received it
I bought a phone from takealot on 25 Feb for my husband’s birthday. It was supposed to be delivered on 2 March. It still hasn’t arrived and when I contacted takealot, they told me they are awaiting feedback from their delivery team. I contacted them again today and got the same response. I find that unacceptable for the amount of money I paid for the phone. Order number 84508301
0 replies
64 months ago
Unprofessional and too lazy to look up an order
I placed an order on the app. My husband went to collect the order using my name and number (just as the app says you must) Upon his arrival at Kauai, he was told there was no order placed and he was sent away. They didn’t even look up if there was anything under my name. Order ref:#MOS-039F-A7D0-3819
0 replies
68 months ago
No refund for goods not received.
I ordered 2 pillows. Only one pillow arrived. I returned the pillow as it was supposed to be for a double bed, so one pillow on its own is useless. It’s been over a month and I still haven’t received my refund. I keep being told the are “reaching out” to the warehouse. What does that mean?
0 replies
69 months ago
Good customer service
They phoned me during lockdown asking me to switch banks. I should have done it sooner. They answer the phone quicker and in general everything is far less frustrating.
1 reply
69 months ago
Money taken off my account by FNBconnect
I don’t have a cellphone contract but R206 came off my account from FNBconnect. I phoned FNBconnect to ask what the debit was for. They said they didn’t debit my account because I’m on prepaid so they don’t know what the deduction was for. I phoned FNB and they said FNBconnect did in fact debit my account. So who is telling me the truth and how can I get my R206 back?
1 reply
69 months ago
Missing pillow
This is my first bad experience with Takealot, after many orders. I ordered 2 pillows with my last order. Only one arrived. Very disappointed.
0 replies
Review Distribution
5 Star
3 (23.076923076923077%)
4 Star
0 (0%)
3 Star
2 (15.384615384615385%)
2 Star
1 (7.6923076923076925%)
1 Star
7 (53.84615384615385%)