Active since Mar 2012
Previously I have sent company vehicles to Greenstone Autobody to be repaired and have been very impressed with the high quality of repair work carried out. The friendly, exceptional and professional service from Barry and his team is unsurpassed. I needed to have my personal Honda repaired and fortunately Greenstone Autobody was approved by my insurance company. Once again I have been impressed by the service and top quality repair work.
We have spent a wonderful holiday in Umhlanga which we booked through Umhlanga Accommodation. We Chose the apartment we had stayed in previously at 12 Bronze Bay, as it has exceptional sea views, and is located on the promenade, which is a fantastic location and is clean and tidy. To our amazement we found that the apartment has been totally renovated, with new furniture a new magnificent kitchen and new bathrooms and even a new big screen TV. The upgrades were really appreciated and added to our overall enjoyment and pleasure of our holiday. A big thank you to Penny from Umhlanga Accommodation.
Management at Axxess. I have had many resolved and unresolved issues regarding low speed, on setting up routers and devices recognising routers, with Axxess over the past month. This evening I was assisted by Luba in your technical support department. I would like to first of all thank him for his assistance and for the professional manner in the way he conducted himself, by doing his best to understand my issues and secondly for managing to resolve most of the issues. I have in the past weeks dealt with many Axxess staff, on the phone and on chat as well as creating tickets. All the staff were extremely polite, but none of them had the ability to understand my issues nor could they offer the correct assistance to help. My experience this evening has certainly reinforced my confidence in Axxess due to the manner in which Luba assisted. Please convey my appreciation of Luba’s assistance to senior management. Kind regards
Have upgraded to 100/100 speed fibre two months ago from 20/20 and still experiencing extremely slow upload and download speeds. The best being 50/50 measured at the router with a cable. Was advised to purchase a new WiFi router and R3500 later with the upgrade we are experiencing the same slow speeds. TT Connect are absolutely impossible to get a response from and are always having technical issues or excuses. The speeds on my MTN data package has a download of 45/20 actually measured. I would definitely never recommend TT Connect, they are pathetic amateurs who over the years have not been able to sustain a decent service or satisfy their customers.
Why are ISP having issues with T T Connect Submitted by Staff Writer on Mon, 11/19/2018 - 19:22 This article was originally published on MyBroadband Cool Ideas has stopped taking orders for TT Connect because of consistent network problems and poor support. On 6 November 2018, Cool Ideas posted a message on its website saying it cannot take new orders until “TT Connect can resolve their network issues”. “We want to provide our loyal customers with a certain level of service and unfortunately on the TT Connect network this is not possible at the moment,” Cool Ideas said. MyBroadband has learned that other Internet service providers are experiencing the same problems with TT Connect. Why Cool Ideas stopped taking TT Connect orders Cool Ideas, which was crowned South Africa’s ISP of the Year in October, offers services over more than 30 fibre network operators (FNOs). In an interview with MyBroadband, Cool Ideas said it has a good relationship with all FNOs and work closely with them if problems occur. TT Connect, however, is the exception. Cool Ideas said TT Connect has caused endless support and network quality issues for ISPs. Cool Ideas said it has engaged with TT Connect management and technical staff for over two years to try to resolve the problems without real progress. It has happened before Cool Ideas also stopped processing orders from TT Connect in July 2017 to get a response to service delivery and quality issues. “Some issues were resolved in October/November 2017, after which Cool Ideas resumed taking orders for clients on the TT Connect network,” Cool Ideas said. “Resolution required Cool Ideas to monitor TT Connect POP switches to prove to TT Connect that packet loss and regular micro-outages (120 seconds and more) were indeed a real occurrence.” However, these problems cropped up again this year which led to the decision to stop sign-ups. Cool Ideas said they have engaged with TT Connect’s management on many occasions with constructive suggestions, but to no avail. “Our suggestions fell on deaf ears and our customers and staff suffer from the lack of service from TT Connect,” Cool Ideas said. TT Connect network problems Cool Ideas highlighted numerous problems on TT Connect’s network, including packet loss, point-of-presence (POP) power problems, and poor technical support. “TT Connect’s network infrastructure and backhaul network are regularly congested, with significant packet loss between TT Connect POPs,” Cool Ideas said. “Packet loss, combined with 180ms international latency, results in severely degraded TCP connection performance causing our clients to have sub-3Mbps download speeds to international speed test servers.” Cool Ideas said there have been several network loops and broadcast storms on the TT Connect network, which affected all ISPs. “When there are issues with our NNI (interconnect) there is no urgency from TT Connect to restore the service,” Cool Ideas said. Cool Ideas added that TT Connect also has issues in keeping their road-side POP installations powered, sometimes “resorting to generators and battery banks to keep POPs powered for weeks on end”.
A pathetic company with no service backup. Unfortunately they are the only fibre provider in our area and I am sorry I got involved with them. I have dealt with my ISP for over 10 years with out any issues and my ISP a huge company is also having difficulty dealing and getting a answer from them. Marius it's time you learnt to satisfy your customers or close down. Your service level is shocking.
I will never again use and recommend all Pet Owners to stay away from Parktown North Veterinary Clinic 207 Jan Smuts Ave due to the following experience. My elderly Jack Russel was attacked by a dog on Friday night 26 October and unfortunately I had no other option but to rush her to Parktown North Veterinary Clinic 207 Jan Smuts Ave, Dr Peter Baker's Practice. Roxy was attended by a Dr Knowledge ( surname not given ) who from the outset stuck to the practice protocol of first generating income and secondly treating the injured pet. I was very apprehensive to leave Roxy overnight and would have preferred to have waited for her to be treated as at no time during the examination and consultation had Dr Knowledge, his assistant or the receptionist Page manage to instill any confidence in me or show compassion. I visited on Saturday morning and felt more uncomfortable, was not any more confident with the place or people and although Roxy seemed much better and I wanted to take her home they kept on insisting that she stay until Monday afternoon. I discharged Roxy on Saturday afternoon as she was so much better. Either she made a remarkable recovery in the less than 20 hours since the attack or the reasons for the vet wanting to keep her hospitalized until Monday afternoon,were really exaggerated. The fees charged are exorbitant when compared to other veterinary practices, there are hidden extra charges that are added in. When they were asked for a estimate I was told that my R2000.00 admission fee would be deducted from the bill. The vet and receptionist were unable to give me an estimate on Friday night or at my first visit on Saturday. There is a sign that says All Pets will be Groomed before leaving this Practice. this is a hidden R250.00 charge to your bill as there is no price on the sign. One example is that was charged R130.00 for 30g TETRA EYE POWDER to use on the wounds which Retails for under R34.00 refer www.grfeeds.co.za I called the practice to speak to Dr Peter Baker to discuss my concerns and was confronted by Katy Lander the practice manager who with her shocking attitude, condescending and aggressive nature tried to justify the practice overcharging by refusing to listening to my concerns and continued with her verbal denunciation, insults and criticism towards me which has served only to cause further negative feelings and anger. Katy Lander further falsely accused me of being the type of person who wants to keep a pet and want everything for free. Please stay away from this practice who I feel are not able to show any compassion or instill confidence towards pet owners and who in my opinion have a primary objective to generate income with your pet welfare taking second place.
<p>My wife purchased two packs of burger patties ,cooked one pack and froze the other.</p> <p>The cooked patties tasted a bit off and I returned both the frozen and cooked patties three days later.</p> <p>I was treated very profesionally apologised to and given on option of a refund or replacement whatever option that suited me. I will definatley continue shopping there and would like to compliment the staff and management.</p>
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