LS
Lemo S
Active since Mar 2012
15
Reviews
0
Industries
Reviews
15 reviews4 months ago
I’m a first time i...
I’m a first time investor and Luno makes it easy and Swift
53 replies
15 months ago
I would like to write a review about Mobicred and a fellow by the name of Ikraam assisting me via WhatsApp
I would like to write a review about Mobicred and a fellow by the name of Ikraam assisting me via WhatsApp. The problem wasn’t resolved but his attention to detail and understanding of the system has taken me to the next step of help which 3 previous colleagues fail at achieving. My credit application was approved and I am unable to access the system to utilise it. He has been trying to assist me to reset my password which requires additional senior system assistance.
53 replies
22 months ago
Lackadaisical Customer Service
Three months ago I entered into a lease agreement with SAI for a polo playa. Things literally started going south the moment I drove off. 1st of all, I was made to wait almost two hours, waiting for the car to be filled with petrol and so when I left their midrand office I didn’t even check the gauge. To my dismay, when I got to Centurion the “Refilll” light came on 🤦🏾♂️ (This was ultimately corrected, two months later). When I got on to the free way, happy that my car woes are over, I was dismayed that the Window switches were malfunctioning (which I reported immediately), the car shook vigorously when I stepped on the brakes regardless of what what speed I was doing (I later discovered, UNOFFICIALLY, that when I was made to wait on day one, they **** about the petrol, they went to replace the brakes and not the brake disks as well). A months into the contract, the driver’s window motor packed (reported immediately), with no help. The shaking that has been happening while braking, from day one still not repaired to date. A month or so ago, I took the car in for an inspection at SAi where the warning cluster light were turned off without any repairs on the vehicle. I reiterated on the other defective areas on it but these fell on deaf ears. I have been on record to them that the vehicle was an accident rebuild, to which there was no response, whether defence or admittance. Nevertheless, due to the obvious shoddy workmanship on the vehicle I now started experiencing power loss which I attributed to the battery. They advised me to buy my own battery which I did. After replacing the battery it soon became clear that the problem was more wiring than it was the battery (so I wasted my money with a battery I didn’t need) Yesterday, after another one of the push starts that I was subjected to for a week and half the vehicle just total jammed, the cluster lit like a Christmas tree rendering the vehicle unusable. I made a video, sent it to them, emreporting the matter with a hope of this vehicle being collected and to get a replacement vehicle. 24hrs after reporting the incident, I sit without a replacement vehicle or even a commitment whether or not I’ll get it. I am the one that is chasing SAI for updates and information and no one seems interested to settle my frustrations as a paying client. Surely if I skip payment or short pay them they’ll be on my case like a bad rash. I wouldn’t want anyone to go through this and warn people to be extra careful when approaching SAI.
0 replies
23 months ago
MTN Lackadaisical Customer Service
I've been a Prepaid User with MTN for over 20yrs and am concerned about their level of service, pricing but lately about their attention to and standard of service delivery. I buy the same products monthly on the app by loading airtime and converting it to: - 900 All-net voice minutes & - 30GB Data (1GB/ day) For the past week, the App has been working well except when I click the "Buy Data using Airtime". The screen goes blank and white and refuses to load. As a result I've been unable to buy data and am forced to buy expensive Banking App Data daily. I've been communication with them daily and the best they can do is tell me that the problem is receiving attention. I've requested that since I have a credit on the App which is sufficient to purchase my monthly data they should do an override and purchase it from their end. It is needless to say that thus does not even receive a response. I'm now at my wits end and am infuriated by the indolent and lackadaisical customer service approach I'm now receiving from MTN. I'm even considering migrating to another carrier. Hopefully I'll be considered important there. Thus is the best response I get 👇🏾👇🏾👇🏾👇🏾 Hi there, Kindly be advised that ref SMC/00028323576 is still open, we will advise as soon as we receive feedback. We apologize for the inconveniences caused. ~MAT
0 replies
26 months ago
Nando's Professionalism
Commenting about Nando's Gezina in Tshwane, Nandos in Pretoria East and finally the one in Hammanskraal at Jubilee Mall. I just want to give kudos for their professional service and the standard offers they provide. Well done to them on this high standard supported by the easy access outlets that have just recently been upgraded.
56 replies
50 months ago
MTN No-Network
For the longest time MTN in Hammanskraal, Unit D, Temba to be specific doesn't consider its clients as important as they do anywhere else especially in suburbia. I understand that we are affected by loadshedding/reduction and also appreciate that UPSs are constantly looted. But each time there is a powere outage in this area it takes network connectivity with it. Thank goodness for my Vodacom simcard I am able to write this review. MTN Must ensure we have sufficient batteries to carry us during these outages.
0 replies
51 months ago
MTN Hammanskraal Non-Network
It has been a few weeks now that MTN Network provider has a terribly weak network in the hammanskraal area. The tower in question is situated at the Mmamotse Primary School, Unit D, Temba. Just out of nowhere the network loses LTE strength to 3G and then to EDGE which effectively switches Data Services off. Now while working from home has its benefits, this MTN Non-Network on a continuous basis hampers productivity and endangers jobs and income. Tried requesting intervention in the past via the MTN Twitter handle without any joy. Thus the query ended here. I really wish MTN would consider users connecting to this tower and communicate any downtime ahead of time and/or provide an update/feedback post downtime. But to just be disregarded as if we do not pay for their services is downright disconcerting. I implore MTN to, going forward, provide more info to their consumers.
0 replies
63 months ago
Rain Illegal Debit Order
Rain ISP does not even deserve that one star rating. If we could give them a minus, that’s what they deserve. I cancelled my account with them because i was not receiving the service I was paying for. They confirmed cancellation and provided service termination date. To my surprise Rain ran another debit order against my bank account illegally post cancellation. And since they have no contact details I cannot even get them to reverse the payment. And now, I cannot even remove my banking details from their system and they’re already indicating that they will debit me again in March. Not sure how I will resolve this but I warn would be victims who are subscribed to Rain. If you can, run now. Basically they stole my money directly.
178 replies
69 months ago
Shoddy, Unprofessional Product & Aftersales Support
It has been over a month and a half now. The last time Rain responded to me was when I reviewed their service in Hellopeter, with a “be patient our team is investigating” and since then I have had no update and my service continues to deteriorate. I want to warn anyone who was considering to join this ISP to rather opt for the trusted names because this ISP is a scam that disregards the people who pay them monthly.
212 replies
69 months ago
They sell lies and disregard customers
That 1 star rating is actually too much. You must find a negative rating method for such. I have had rain for just over a year, registered too an address in the Pta CBD. I moved to Hammanskraal about 9 months ago and the service was still good. Out of the blue my service became throttled without explanation. Sometimes going for days without internet. Yet when month end comes they have no delay in debiting my bank account. I logged a query with them twice over the last 3 months and to date have had no reply nor improvement of service. I am frustrated because I work from home and during this Covid 19 lockdown QM in need of uninterrupted internet for online video meetings. I have lost money from this and Rain can do nothing to help recover these losses. I WOULD DISCOURAGE EVERYONE FROM SUNSCRIBING TO OR RENEWING THEIR RAIN ACCOUNTS. They have absolutely no regard for their customers.
53 replies
Review Distribution
5 Star
1 (6.666666666666667%)
4 Star
2 (13.333333333333334%)
3 Star
1 (6.666666666666667%)
2 Star
2 (13.333333333333334%)
1 Star
9 (60%)