PB
phyllis B
Active since Apr 2012
19
Reviews
0
Industries
Reviews
19 reviews42 months ago
Big Bay Cafe
A lovely little coffee shop in Seaside Village, Bloubergstrand The staff are very good. They’re polite, respectful and prompt. The food is tasty and reasonably priced. Wifi available should you wish to work from the venue.
0 replies
45 months ago
Ntando Nkosi was most helpful with my query
Ntando Nkosi was most helpful with my query. Very happy with the company.
134 replies
48 months ago
Myway Blink - Good service
On the ball. Super efficient and friendly. May they continue in this vein.
74 replies
49 months ago
Illegal Debit
I cancelled my car insurance with discovery insure on 23 March 2022 via email followed by a bot chat on the same date where I was assured it was cancelled. They have now deducted a premium for April. This now puts me in financial difficulties as the new insurance will be affected by this illegal debit.
74 replies
49 months ago
Returning client
Returning client. Quick and easy to access and get answers on blink on App queries. Hoping this continues in the future.
53 replies
62 months ago
Non refund of reserved funds for purchases not received.
I tried to make a purchase from Mr Price on 4/2/21 but payment was rejected by their portal but my FNB card still shows a reserve of R294.98 even though I cancelled the order. This amount has not been reversed by MrPrice I made an attempt on 8/2/21 and once again their portal rejected my payment of R174.98. My bank account shows the amount as reserved for the purchase and it too has not been reversed by them either There are now two amounts reserved by MrPrice with no purchase and my account profile shows no purchases made. This is unacceptable practice. I have emailed MrPrice on 3 occasions but they have not had the decency to respond. In my eyes this is blatant theft.
0 replies
70 months ago
Sensor still faulty
This is a follow on to the complaint I made on 26 June regarding the faulty sensor Discovery insure responded on 26 June and the problem seemed sorted. It lasted all of 48 hours and I’m back to square one with a sensor that doesn’t not record trips nor the location of the car. Once again I have sent another 3 emails to ThamiM5@discovery.co.za as well as insuremaintenance@discovery.co.za I received a response saying that they had received my email and it would be handled. The reference number from Discovery is: 7219710986 It really is a shame that something like this could damage a good company’s reputation.
0 replies
71 months ago
Faulty sensor
Part of your motor insurance with Discovery Insure is the demand to fit a sensor to your vehicle. I have 2 cars on the policy. My one car’s sensor is operating well. However the other car’s sensor has been faulty since 9 June. It’s been changed but still didn’t operate. I’ve written to insuremaintenance@discovery.co.za on four occasions. The first response said they had reset it manually from their side, but nothing changed on my side. The sensor still didn’t work. Two of the emails had responses explaining how to correct the problem from my side. I followed the instructions and even photographed each phase as it was done. Still the sensor didn’t work. The fourth email they have not responded to. I’m very disappointed as I think they’re a good company however there is a lack of knowledge or follow through with the sensors. Please advise
105 replies
74 months ago
Eskom thievery
I did a bank transfer on Sunday night to Eskom and have not received a token number for prepaid power. . I received notification from my bank that the money had been transferred. I have a proof of payment as welL I have tried unsuccessfully for 20 minutes to call. Ended up leaving a voice mail with an urgent request I have also sent 2 emails, as well as an sms to 35328. I’ve left a message on Facebook messenger as well as a complaint in Twitter. Nothing has been done. No voucher has been sent nor any response to my correspondence. Disgusting business.
0 replies
78 months ago
Good service.
A good and reliable car wash. They do a very good job. Always happy with my car when I pick it up.
0 replies
Review Distribution
5 Star
7 (36.8421052631579%)
4 Star
2 (10.526315789473685%)
3 Star
2 (10.526315789473685%)
2 Star
4 (21.05263157894737%)
1 Star
4 (21.05263157894737%)