CK
Christo K
Active since Apr 2012
7
Reviews
0
Industries
Reviews
7 reviews56 months ago
Unable to cancel medical aid after numerous requests
We've made repeated requests to cancel our membership over the past 3 months. This is either ignored or they ask unnecessary follow up questions to delay the process with no instructions of where the response should be directed to. I phoned the call center multiple times as well. Each time empty promises were made that someone will phone me back. They don't provide any way I can follow up Extremely frustrating. After this ordeal I'm going to cancel all my discovery products (life insurance and banking). Considering legal action or reporting them to the ombudsman
212 replies
66 months ago
Avoid like the plague
Countless items stolen. Ancient truck that offers no protection if you move in the rain. And expect to find a massive oil leak on your new driveway. Worst service and arrogant management.
0 replies
100 months ago
Incompetent at the most basic tasks
I've been an MTN contract holder for more than 10 years now. I recently upgraded and after the upgrade I was placed on some sort of pay as you go package where I can't make any calls once my "airtime" expires! What nonsense is that! The whole point of a contract is not to worry about my airtime running out. I've phoned the call centre 4 times and every time they just say they are sending an email to some department to sort it out, but it's been 4 months now and yet again I can't make any calls. If this is not sorted soon I'm moving to a provider that is willing to take my money every month.
105 replies
101 months ago
Staff incompetent in getting my Absa share trading account activated
I've filled in the Absa share trading online application form more than a week ago and still nobody can help me to get my account activated. Every time I contact them I speak to somebody else which asks me the same questions. The worst part is, what is delaying the process is my FICA documents, but I'm already an ABSA client, so they have everything they need. Surely it should be a very simple process in getting it activated. If my account it not open tomorrow I'll find another service provider and maybe even change my bank while I'm at it.
105 replies
128 months ago
Unable to create account
I've been trying to create an online profile for the past 3 weeks. I've spoken to the call center, I've emailed 10 times and yet no assistance. I now also can't access my statements and hence I can't pay my bill. If it's so hard to get a statement then maybe the easier option is just to cancel my subscription.
75 replies
129 months ago
Unable to add beneficiary
I'm unable to add Multichoice as a beneficiary just a described here:<br> http://hellopeter.com/absa/complaints/incapable-of-support-1669493<br> and here:<br> http://hellopeter.com/absa/complaints/absa-cannot-solve-an-internet-banking-problem-1684001<br> <br> I hope Absa tries to resolve the issue this time.
75 replies
135 months ago
Incorrect billing
I signed up with ADT a couple of months ago. I was incorrectly billed the first month and I requested an invoice for that month a number of times without any success. I have an email conversation from the sales person where he says I was incorrectly billed and I should get a refund, but still, no invoice and no refund. Pathetic service. I hope this can be resolved soon.
77 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (42.857142857142854%)
1 Star
4 (57.142857142857146%)