LT
Louise T
Active since Jun 2012
17
Reviews
0
Industries
Reviews
17 reviews3 months ago
Avis Plettenberg Bay poor customer service
Avis in Plettenberg Bay get zero stars today. We reserved a car large enough for 3 adults,3 large suitcases and 4 pieces of handluggage. What we got was a Honda Venue, no apology, ,no interest in0 finding a solution. We had a cramped uncomfortable drive to George Airport with cases on our laps. We will rent elsewhere next time.
56 replies
17 months ago
Keen South Africa ****
So wish I had checked this out on Hello Peter before paying for a pair of shoes on this **** website. No sign of the shoes of course. Does anyone know how to get this website taken down before more people get ****med?
0 replies
29 months ago
They live up to their awsome reputation
Chose Passports4U based on their truly excellent reviews.They did not let me down and my Unabridged Marriage Certificate was received 27 days after my initial request. It was expensive but worth every penny. Well done- excellent service , it was a pleasure dealing with you.
0 replies
40 months ago
Priority Escapes
Priority Escapes was somewhere in the foodchain of our family holiday to the Maldives Dec / Jan 2022/23. Our holiday was booked and paid for in Oct 2021 and then postponed because of Covid. Our hotel Sun Siyam is 100% adamant that payment was only received from yourselves on the day we arrived several hours after we were informed at the hotel airport desk that we had not paid. In fact they demanded that we pay if we wished to be taken to the airport, which we refused. So where was the money?? In your account eaning fat interest?? We have not heard one single word from you - no apology, no explanation, no show at the Zoom call organized by Development Promotions. We had a stressful, humiliating 4 hour wait for our transfer to the hotel, after a 9 hour flight. Your behavior then and now is disgraceful, it may, in fact, be criminal and we are seeking legal advice. We have told everyone we know - there are ethical, responsible travel shops out there but Priority Escapes is not one of them.
264 replies
43 months ago
Poorly trained staff at M&M Rosebank.
H&M in Rosebank have a lot of work to do to get their staff up to speed. We were told by the lady at the fitting room to hang the clothes we were not taking on their hangers - in any other store this would be her job, not the job of the customer. And then as we were leaving with our paif for purchases the alarm stopped us. Security searched us and one paid forcitem had notched thextag removed. A 10 minute delay while the invoice was checked multiple times and the tag finally removed. Another emoyee , this time the cashier, who did not do her job properly. Please train your staff H& M.
0 replies
45 months ago
Dis-Chem Delivery is beyond bad
You make me laugh Dischem. You advertise delivery in 60 minutes but your App doesn't even open. I phone my nearest branch , less than 2kms away for a delivery at 9am and now it is 3pm and nothing has been delivered. If I was well enough to stand in queue at the dispensary for 30 minutes I would go there but no, today I just cannot do that so I sit and wait and laugh and think about how little you really care and how, according to today's Business Day, you are one of the companies in South Africa with the largest gap between the top earners and the bottom earners. You really don't care - do you?
0 replies
46 months ago
Nightmare at Zara
Horrible, horrible experience at Zara. By all means have a sale but really - you know there will be hundred times more people in the store. Get more paypoints, train your lazy, unpleasant staff, have baskets or bags for shoppers to put potential purchases in. Make the customer your focus, make the shopping experience pleasant. My granddaughters and I stood in 40 minute line to pay today , carrying at least 20 items each. The staff were rude and unhelpful. Shopping anywhere except at Zara, at all your competitors is such a better experience all round.
0 replies
52 months ago
Terrible Customer Service at AIG Travel
AIG might have the worst customer service in SA. Getting hold of them , whether you want to buy travel insurance or have a query about the travel insurance already bought, requires hours of time , hours of cell phone minutes and the patience of a Saint. Written queries are simply ignored - you get an automated reply saying the query will be attended to in 5 days and then there's a big black hole of nothing.Telephone queries are an absolute joke - I have just held on for 30 minutes, eventually running out of air time. There is one lady, Bester Moyo , who does her absolute best to help - but she, I fear, is working in a sea of understaffed, non responsive people who really, really don't care at all about the customer experience. Come on AIG - My family holiday was cancelled because of the travel ban , I took out insurance with you , show me some respect and answer my emails or answer your phone line.
0 replies
54 months ago
Sucasa Air are the best!!!
Outstanding service from start to finish. I phoned on a Wednesday morning and spoke to Ahmed who was polite and helpful. Five minutes later he sent some aircon options. The prices were 3xtrwmely competitive. I received a quote for the aircon I had selected immediately and then a phone call saying that if I paid the deposit the aircon would be installed on Friday. A professional team carried out the installation in a few hours and now I am ready for the next heatwave. What a pleasure to deal with Sucasa Air who treat their customers with respect and deliver 3xactly what they have promised.
0 replies
56 months ago
Disgraceful behavior from the Owner/ Manager of Tashas Melrose Arch.
Jason Loupis you are an absolute disgrace to the Tashas brand!! I witnessed your rude, arrogant, uncaring attitude today to the lady who had booked a table for her daughter's birthday That lady tried to reason politely with you. At no time was she rude to either you or your staff who were, in fact, deeply embarrassed by your behavior. You made her and her daughters guests so unwelcome - even threatening her with calling security at one point. You refused point blank to accommodate her outside where she had booked because she was very clearly immunocompromised. You took no responsibility at all for the mess your staff had made. No apology, no accountability- just abuse to a customer. I hope that Tasha Sideris reads this and can see how her franchisee treats customers. Someone please show her this review. Watching this has left a very bad taste in my mouth and I will never ever eat there again. 9
0 replies
Review Distribution
5 Star
2 (11.764705882352942%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
15 (88.23529411764706%)