EV
Elsabe D
Active since Jun 2012
14
Reviews
0
Industries
Reviews
14 reviews22 months ago
Great service with a personal touch
I had a great experience using this company. I ordered a few items online. These items were delivered very swiftly. They even included a personal handwritten note to thank me for my purchases with a free toy. I can recommend this company to anyone.
53 replies
30 months ago
One of the finest companies
Alfa Walls is one of the few companies that actually deserves, a 5 star review. They are extremely professional and diligent. They respond to my calls immediately and they eager for business opportunities. I first contacted them urgently on a long weekend and they immediately responded, and even gave me a quotation on a long weekend. They delivered on every single promise they made. I had second experience with Alfa Walls, and they conducted themselves in an exemplary and honest manner. Which can be truly rare these days. They went above and beyond, despite the condition not being ideal for them. I can recommend the services of Afla Walls to anyone, with a confident heart.
0 replies
35 months ago
Iphone I ordered seems to have "disappeared"
I ordered an iphone after a week it has not arrived, as was promised originally. Now it looks like the item has been delivered according to my profile. This is a very expensive item, and it seems to be lost.
0 replies
53 months ago
Pathetic Service and Theft
I tried to place an order online during Black Friday. The order did not go through, but that did not stop MR. PRICE HOME from taking the money from my account. Mr. Price Home have credited my account with R2600.00, yet the items are still in the basket/ cart and there is no order. Have tried to call Mr. Price Home about this issue. There is no response anywhere! Even the Watssup App help line does not respond. This is absolutely pathetic, at this stage this is theft from Mr. Price Home.
53 replies
57 months ago
Excellent Service Delivery Thuthuka
As a new Client I I am extremely impressed with Thuthuka from Customer Service who answered all my many qurstions and fears about joining. Therefore I feel very excited that I made the right choice to join Affinity Health. Thank you Thuthuka !!!
53 replies
77 months ago
Showmax Subscription Not Deducted From Premium Account, Bad Service
Somewhere around August/ September of 2019, I contacted the DSTV customer care services, I could see on the DSTV app that the Showmax subscription was not deducted from my account. I wanted to cancel the Showmax subscription completely, because I don't use it at all. The consultant ensured me that it wasn't a problem, and that the Showman subscription will be deducted. Fast forward to December 2019. My account has now been suspended and the Showmax subscription have not been deducted for 3 months. I have a premium account, I have always had a premium account. The Showmax subscription is suppose to be free on a premium account. I always pay my account faithfully every month. I phoned the call center on the 22nd of December 2019 at around 13h00, and spoke to Sisapo. She kept on repeating that I have to pay the outstanding amount of R347.50, or the services will not be reconnected, despite acknowledging the fact that she could see that the Showmax subscription was not deducted from my account. What is the point of having a customer care service number, if they are too incompetent to do anything about general account problems? My service is still disconnected, while I have not done anything wrong. I have to suffer the inconvenience of your incompetence, when I already tried to address this problem months in advance. I don't even use the Showmax subscription.
122 replies
84 months ago
Excellent Service
My laptop was broken, I had already taken the laptop to Computer Corporation, after two weeks they didn't do anything, with the laptop. They were not even able to give me a simple quote. I took my laptop to Delta 5 instead, they said they were busy and that I would only receive a quote within two days. They phoned the very next day, and they already had my laptop up and running. Computer Corporation claimed that my processor and motherboard was broken. The laptop only needed a good cleaning and a service. I saved thousands of rands, and I received the laptop back within two day. Overall the staff seem very competent, and I received excellent service!
0 replies
86 months ago
Be Warned Sell Direct Is a Company Of Thieves and Narcissist
I paid for a device that is not working, and which I barely agreed to in the first place. I was threatened by Randall Muller to pay for this device or my services would be disconnected, I was suppose to make this payment on the 15th of March 2019. I actually made the payment of R1731.33 on the 14th March 2019, and I sent a payment notification directly to Randall Muller on the 14th of March 2019. My internet was disconnected today - 29th of March 2019. Randall Muller is a rude and self serving. The man clearly did not do his job. I am being punished for this man's incompetence. I had to make various calls to Telkom and I had to drive to Telkom, for this inconvenience, and I still have NO INTERNET. This device is still broken. I had to pay R1731.33 for a broken device and my internet was disconnected, when I paid a day in advance!!!!
0 replies
86 months ago
Selldirect are extortionist and fraudulent!!!!!
Selldirect contacted me for an upgrade on my contract. I was at work at the time, I did not have my contract details with me, I did not know what my current package was. I asked the sales person what my current package is, the sales person promised me that the package she was offering to me was double the amount of data I was receiving at the moment for R 200 less. I accepted this deal, who wouldn't? The problem is the sales person LIED, I only agreed to a package under false pretences. My current package is 300gig a month. The package I "agreed" to is 60 day time gigs and 60 night time gigs. I would never have taken this package had the salesperson told me the TRUTH. When the box arrived I opened it and tested the device (I used 3 different working simcards), the device does not work. I have emailed Randall Muller about the broken device he just completely ignores me. He insist that I have to pay R1733.00 for this device on 15/03/2019 in cash at once, or otherwise the package that I don't want will be activated. This is extortion.
56 replies
87 months ago
Devious telephone sales operators for Telkom Mobile
Telkom mobile contacted me telephonically for a new deal, within January. I was not sure what my current contract package were at the time, since I was at work and could not look up the details, which relayed repeatability to the sales person. The Sales operator insisted that she was providing with a better package (double the gig) that I currently had for R200 less a month. Therefore, I obviously consented to this "magical" package. However, this operator lied about the details of my current package. As soon as the new package arrived I realized that I was completely mislead. My current package was actually 150gig night and 150gig daytime data. The package they provided me with is 60 gig day and 60 gig night time data. This is massive difference, in fact it is less than double of my current package, I would never have consented to this package if I was provided with the correct information at the start!!!! The Wi-Fi device I received is not working properly, (something about the sim not always connecting as it should). And now Telkom wants me to pay R1700 for this broken device that I would never have taken, if I was provided with the correct information originally. I have already been ******ed on the telephone by Telkom's lawyers, I have to pay for this device (within a month of receiving it) in a once off payment (no payment arrangement), or they will just activate the package that I DON'T WANT ( I have no choice and say whatsoever), or never wanted if they had just given me the right information. As a consumer I feel powerless, as if I have no rights, all because of a devious telephone sales personnel.
0 replies
Review Distribution
5 Star
4 (28.571428571428573%)
4 Star
0 (0%)
3 Star
1 (7.142857142857143%)
2 Star
3 (21.428571428571427%)
1 Star
6 (42.857142857142854%)