Active since Jul 2012
Added our new vehicle. Albertus Venter helped us and had so much patience with the phone cutting out the whole time! Appreciate the help! Thank you!
Dawid helped me on whatsapp and then called me to finish the request. He was quick friendly and did not waste my time. He also helped me in my mother tongue which was awesome.
I logged a call two weeks ago for an engine that burned out on the Trojan TR5 (not even year and half old). When following up there was a delay in getting the ticket to the technicians. They simply say sorry wait another 2 weeks for call! So I am a month without my treadmill then?? Mmeli Khoza just keeps giving me the same robotic answer! Need this problem sorted asap!
REF NU #11777492<br> <br> This is an escalation of the email I have sent MTN to finally fix their mess up on my mother's account. Her contract comes with a 1GB data bundle but they never allocate the bundle to her account and keep on charging her for data used! It is daylight robbery!!!<br> <br> She has tried to resolve this matter for the last 7 month but have received no joy.<br> <br> I expect MTN to get back to me on my email within 24 months or this will be blown up in such a way that no one will use MTN in my family and friend corner ever!<br> <br> Get skilled people to attend to my query or arrange a face to face meeting so we can for once resolve this!!!
I am past the point of trusting Discovery and their empty promises! Once again their document clearly states that they pay up to R1 320 for ante natal classes. I handed in an invoice for R1 000 with them and got paid a lousy R95.30!!!<br> <br> Their excuse is it is a because it is a registered nurse and not a gynea! - By the way nowhere in any pamphlet or document do you state there is a difference in payment! This is done by the hospital where I am giving birth and according to Storks nest they have NEVER heard this lame excuse before from Discovery!!<br> <br> Where in South Africa will anyone be able to attend ante natal classes for R95.30??? This is ridiculous!!<br> <br> I want immediate feedback on this or I will be going to the newspapers / twitter / facebook with the false advertising Discovery is throwing around! You can tell me who will be able to give me ante natal classes that you will fully pay for and I will gladly use them instead!
As per Discovery website my Integrator payback due date is 1/12/2015. My correct banking details were provided on 19/11/2015 ready for payment on 1/12/20115. Up to date I have yet to see any payment in my account and when I call the contact center I get a lousy excuse that they pay in batches and payment can be expected before end of December. My broker is the only one willing to help here but their hands are also tied unfortunately.<br> <br> THIS IS NOT DISCOVERY'S PROMISE AND THEY ARE NOT DELIVERING!!!<br> <br> Treating customers fairly and customer protection act obviously also mean nothing to Discovery!
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