Active since Jul 2012
If there we negative stars I would have chosen that option. This business is horrible. There is no communication between business units. To follow up on a query is impossible. The staff are not empowered to problem solve and no one is privy to what any other department is doing. Escalations are merely to placate customers and result in nothing more than a message saying that the issue has been escalated. I think the employees are trying to do their best but the customer troubleshooting side of the business is atrocious.
This is a big scam! Please don't fall into his trap. I ordered a custom bed on the 10th of August with delivery promised on 15 September. I paid a deposit. There was a sad story about why he couldn't deliver, all lies and pulling on my heartstrings. He then promised a refund. I have heard nothing since. My calls and messages go unanswered.
Debt review is a long road to go down but if you have a good portfolio manager like I do it is not so daunting. Insaaf Teegler at Onedebt has made the process manageable and has gone above and beyond to ensure my finances are well on the way back to good health.