GV
Gideon van der Merwe
Active since Aug 2012
5
Reviews
0
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Reviews
5 reviews15 months ago
10/10 service reciev...
10/10 service recieved from Roy Meter at Pietermaritzburg webuycars
53 replies
37 months ago
My Fridge is still broken
I am writing to express my extreme disappointment with the bad service I have received from Makro regarding my faulty fridge. On 27 March, I phoned makro and reported an issue with my fridge. The fridge no longer makes cold, both in the fridge and freezer compartments. I gave them my details, my makro card and also told them that it might be the compressor. I told them that there is no dust build up, the doors close properly and the fridge temperature settings are correct. The fridge also correctly detects the incorrect, warm temperatures of the fridge. I do have a 10 year warranty on the compressor of the fridge. The person told me that a request has been logged on the system and I was given and I received a reference number. On the same day, they sent me an email, asking me for my makro card and stating, they cannot find the purchase that was made. Even though I already gave them all of my details, I gave them my makro card number again and also sent them my original purchase receipt. This communication took 2 days, and on 29th of March they told me that a technician will call me and that a request was logged on the system. On 29th of March, a technician from Samsung / Makro phoned me and asked me about the fridge and explained to me that someone will be in contact with me to arrange a callout to be made so that they can come and troubleshoot the fridge. On the 4th of april, I have still not received any follow up or email or phone call. I sent makro an email and asked if someone can please attent to my query, but I received no response. On the 5th of april, I sent another email to makro, still awaiting their reply. On the 5th of April, I then phoned the samsung technical support with whom I was in contact with before and told them that I still have not received any call or email regarding a technician call out to come and look at my fridge. They apologized to me and told me that they have put a request on the system so that someone can call me soon. Today, it is the 7th of April, Easter weekend, almost 2 weeks later. I am still without a fridge. All my food has rotten and I had to throw everything away. I tried buying ice each day to keep the food good, but that did not work very well. I am now living day to day out of a cooler box, during easter weekend. I cannot buy food because I have nowhere to store it. I need to buy expensive food each day. I am extremely dissatisfied with the level of service I have received from Makro and Samsung. I refuse to pay for this terrible service and am extremely disappointed and angry. Can anyone help me! I will never buy a fridge from makro or samsung again!
371 replies
89 months ago
Charging double for Red dead Redemption 2 regular edition
They are selling Red Dead Redemption 2, the regular edition for R1699 at the moment, while the recommended price is R999 and most retailer stores are selling it new for R899. I know they depend on independent retail stores for these prices, but how can they allow this price for arguably one of the most popular games of 2018, and this right before Christmas, knowing that everyone will buy it as a present. Many parents will probably buy it at this price because they dont know any better. The going rate currently at makro or literally anywhere else online is R899 - R999. Takealot had the game listed for R899 and then on about the 13th of December changed the price. I complained about it, but received an email back to go search their help documents if I needed help. After digging through their help, I eventually found a place to submit a query and I did. Someone phoned me and explained that they do not control the price and that I should have a look at their daily deals where they have specials everyday. The next day, the price went up even further (it was R1499 when I complained and then it went up to R1699 !). And remember, during this price hike, the special edition still sells for R1299. I just think that it is such a weak move from takealot, while everyone in the country and even the PlayStation store is selling the game for R899, they decided, ***** it, we will charge double at R1699. What the heck ?! To give further context, the only reason I wanted to buy the game from takealot was because I received credit from them because they delivered a wrong product to me and the product I ordered was no longer in stock. So I had the credit and thought, oh well, might as well buy Red Dead Redemption 2. When I came home from work, ready to buy the product, the price literally doubled, and increased even further the next two days.
105 replies
112 months ago
The best hosting company in South Africa
<p>This is the best hosting company in South Africa.</p> <p> </p> <p>I have used Afrihost, Axxess and Hetzner. Domains.co.za is by far the best hosting service provider and provides exceptional support and services. Everytyhing works out of the box as it should. Cloud hosting is setup in 10 minutes and not 2 days as with Afrihost and Axxess. If anything goes wrong, their support is exceptional and miles ahead of any other hosting provider I have worked with. Their turnaround time on support tickets is really fast and they provide a very professional service at a very competitive price.</p>
0 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)