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Domains.co.za
Verified Business
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AI Review Summary
Based on recent customer reviews, Domains.co.za earns strong praise for its fast, professional support team, with staff members like Brad, Jason, and Armand frequently recognized by name for going above and beyond. Long-term clients highlight reliable servers, minimal downtime, and excellent domain reselling services. However, a notable minority of customers report recurring site outages met with dismissive or delayed technical responses, concerns over billing practices involving tokenised card details, and issues with blacklisted IP addresses on VPS products that went unresolved.
Performance(last 12 months):
0Trustindex Rating
#36Ranked In Internet & Telecoms
9hReply Time
20 NPSLikely
Replied to 17% of negative reviews
Reply time on negative reviews: 19 hours 7 min
TrustIndex
0
Ranking
#36
in Internet & Telecoms
Avg Reply
9h
NPS Score
20
Recommended: Likely
Replied to 17% of negative reviews
Reply time on negative reviews: 19 hours 7 min
Review Distribution
3.4|15 Reviews
Jun '25 - May '26
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
Frequently Asked Questions About Domains.co.za
Based on recent customer reviews, Domains.co.za earns strong praise for its fast, professional support team, with staff members like Brad, Jason, and Armand frequently recognized by name for going above and beyond. Long-term clients highlight reliable servers, minimal downtime, and excellent domain reselling services. However, a notable minority of customers report recurring site outages met with dismissive or delayed technical responses, concerns over billing practices involving tokenised card details, and issues with blacklisted IP addresses on VPS products that went unresolved.
Domains.co.za has a TrustIndex of 0 out of 10 on Hellopeter, based on 15 reviews in the last 12 months. They reply to 17% of negative reviews, typically within 19 hours 7 min. Hellopeter has tracked Domains.co.za across 160 total reviews. How is the TrustIndex calculated? →
Recent reviews (15)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDP
Doep P
1 reviews | Active since Jan 2020
5 Mar 2026, 19:08
Best in Hosting
I have been a client of Domains.co.za since 2014, with a total of 125 clients, and I can honestly say that the support I receive is outstanding. The servers are fast, and downtime is something I do not know. You are the best in Web Hosting and Domain Reselling. Thank you very much for excellent service. Doep
Helpful (0)
|Replies (0)DP
Doep P
1 reviews | Active since Jan 2020
5 Mar 2026, 19:08
Best in Hosting
I have been a client of Domains.co.za since 2014, with a total of 125 clients, and I can honestly say that the support I receive is outstanding. The servers are fast, and downtime is something I do not know. You are the best in Web Hosting and Domain Reselling. Thank you very much for excellent service. Doep
0
Replies (0)SJ
Suhil J
1 reviews | Active since Jan 2020
4 Feb 2026, 12:45
Support staff is GOATED
Set up my first custom domain recently through firebase and domain.co.za's support staff helped me immensely with getting everything set up on my DNS records, really friendly and understanding support, I struggled with a lot of stuff that they kindly helped with.
Helpful (0)
|Replies (0)SJ
Suhil J
1 reviews | Active since Jan 2020
4 Feb 2026, 12:45
Support staff is GOATED
Set up my first custom domain recently through firebase and domain.co.za's support staff helped me immensely with getting everything set up on my DNS records, really friendly and understanding support, I struggled with a lot of stuff that they kindly helped with.
0
Replies (0)HS
Harold S
1 reviews | Active since Jan 2020
1 Feb 2026, 15:30
After hours support? Forget it.
Very disappointed on the service(or lack thereof). On a Sunday the whole cPanel license gets suspended because it's used on more that one server??? And no support whatsoever. I you can't support the hours that goes with hosting, don't do hosting.
Helpful (0)
|Replies (0)HS
Harold S
1 reviews | Active since Jan 2020
1 Feb 2026, 15:30
After hours support? Forget it.
Very disappointed on the service(or lack thereof). On a Sunday the whole cPanel license gets suspended because it's used on more that one server??? And no support whatsoever. I you can't support the hours that goes with hosting, don't do hosting.
0
Replies (0)DW
Daniel W
1 reviews | Active since Jan 2020
22 Jan 2026, 07:44
Great and fast support which can’t be topped
I am a customer of domains.co.za since years. The outstanding and fast service cannot be beaten by any other supplier. Our webpages are very secure and if we have any technical problems we get immediate assisted. Absolute great top service !
Helpful (0)
|Replies (0)DW
Daniel W
1 reviews | Active since Jan 2020
22 Jan 2026, 07:44
Great and fast support which can’t be topped
I am a customer of domains.co.za since years. The outstanding and fast service cannot be beaten by any other supplier. Our webpages are very secure and if we have any technical problems we get immediate assisted. Absolute great top service !
0
Replies (0)NO
Nico O
1 reviews | Active since Jan 2020
1 Dec 2025, 19:33
They will ***** your card details.
Be very careful with this hosting company. They will ***** your card details. Then they blame the Gateway card processing company. Your card details will get "tokenised" and they can use it whenever they want to - to deduct money from your bank account. Your 2FA wont block them because when you made payment you clicked on a check box stating that you accept the T&C's . Be very careful when you make a payment with a card.
Helpful (0)
|Replies (0)NO
Nico O
1 reviews | Active since Jan 2020
1 Dec 2025, 19:33
They will ***** your card details.
Be very careful with this hosting company. They will ***** your card details. Then they blame the Gateway card processing company. Your card details will get "tokenised" and they can use it whenever they want to - to deduct money from your bank account. Your 2FA wont block them because when you made payment you clicked on a check box stating that you accept the T&C's . Be very careful when you make a payment with a card.
0
Replies (0)tK
taku K
1 reviews | Active since Jan 2020
2 Nov 2025, 19:52
***** and Many lies. Takiing money from your account without your authorisation or signing up
Have had a very good experience in the past but suddenly everything turned to sh*t after they started to take money from my account without authorisation. If you have any business here guys make sure not to use your bank cards to for anything. Imagine you are dead broke, you need food your toddler and someone sends a small amount of money to buy basics then boom out of nowhere you have paid domains.co.za without your consent. You ask them to refund and cancel the transcation they go on carousel of meaningless answers. They said we are taking money because you use card payments, if it was transfers we where not going to take money- very diabolical answer and behaviour because i signed up in 2018 using cards for a long time and not once did they take my money from my account so whamy start now and lie about it. It happened last money and i filed a complaint and told them to stop their system but again this month they take more, twice infact such that i now have a bankoverdraft. I dont know what to do with this. Just dont start with them
Helpful (0)
|Replies (0)tK
taku K
1 reviews | Active since Jan 2020
2 Nov 2025, 19:52
***** and Many lies. Takiing money from your account without your authorisation or signing up
Have had a very good experience in the past but suddenly everything turned to sh*t after they started to take money from my account without authorisation. If you have any business here guys make sure not to use your bank cards to for anything. Imagine you are dead broke, you need food your toddler and someone sends a small amount of money to buy basics then boom out of nowhere you have paid domains.co.za without your consent. You ask them to refund and cancel the transcation they go on carousel of meaningless answers. They said we are taking money because you use card payments, if it was transfers we where not going to take money- very diabolical answer and behaviour because i signed up in 2018 using cards for a long time and not once did they take my money from my account so whamy start now and lie about it. It happened last money and i filed a complaint and told them to stop their system but again this month they take more, twice infact such that i now have a bankoverdraft. I dont know what to do with this. Just dont start with them
0
Replies (0)SV
Stefan V
1 reviews | Active since Jan 2020
14 Oct 2025, 10:53
Exceptional Service from Domains.co.za
I recently had three domains, including their associated WordPress websites and email accounts, transferred from my previous provider to Domains.co.za and I couldn’t be happier with the experience. From start to finish, the process was handled with professionalism, clear communication, and genuine care. Every step of the way, I was kept informed about what was happening and why. Any questions or uncer*****ies I had were met with quick and clear explanations, which made the entire transition completely stress-free. A special mention goes to Jason M, who went above and beyond to keep me updated at every stage, ensuring I always knew what was happening next. His communication and attention to detail were outstanding. I’d also like to sincerely thank Armand V, who handled the technical side of the migration flawlessly, everything from the websites to the emails transferred seamlessly, with no downtime or issues. What impressed me most is that Domains.co.za completed all of this at no cost to me, which is practically unheard of for this level of service and support. I can confidently say that Domains.co.za sets the bar for customer service in the hosting and domain industry. I highly recommend them to anyone looking for a reliable, professional, and genuinely helpful provider.
Helpful (0)
|Replies (0)SV
Stefan V
1 reviews | Active since Jan 2020
14 Oct 2025, 10:53
Exceptional Service from Domains.co.za
I recently had three domains, including their associated WordPress websites and email accounts, transferred from my previous provider to Domains.co.za and I couldn’t be happier with the experience. From start to finish, the process was handled with professionalism, clear communication, and genuine care. Every step of the way, I was kept informed about what was happening and why. Any questions or uncer*****ies I had were met with quick and clear explanations, which made the entire transition completely stress-free. A special mention goes to Jason M, who went above and beyond to keep me updated at every stage, ensuring I always knew what was happening next. His communication and attention to detail were outstanding. I’d also like to sincerely thank Armand V, who handled the technical side of the migration flawlessly, everything from the websites to the emails transferred seamlessly, with no downtime or issues. What impressed me most is that Domains.co.za completed all of this at no cost to me, which is practically unheard of for this level of service and support. I can confidently say that Domains.co.za sets the bar for customer service in the hosting and domain industry. I highly recommend them to anyone looking for a reliable, professional, and genuinely helpful provider.
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Replies (0)RT