Domains.co.za
Verified Business
|3.4|11 Reviews (last 12 months)|Responds in 7h 35m
Domains.co.za
Verified Business
|3.4
11 Reviews (last 12 months)
Responds in 7h 35m
AI Review Summary
Based on recent customer reviews, Domains.co.za earns strong praise for its fast, professional support team, with staff members like Brad, Jason, and Armand frequently recognized by name for going above and beyond. Long-term clients highlight reliable servers, minimal downtime, and excellent domain reselling services. However, a notable minority of customers report recurring site outages met with dismissive or delayed technical responses, concerns over billing practices involving tokenised card details, and issues with blacklisted IP addresses on VPS products that went unresolved.
Performance(last 12 months):
Trustindex Rating
4.6Ranked In Internet & Telecoms
#36Reply Time
7h 35mReplied to 50% of negative reviews
Reply time on negative reviews: 13h 27m
TrustIndex
4.6
Ranking
#36
in Internet & Telecoms
Reply Time
7h 35m
Replied to 50% of negative reviews
Reply time on negative reviews: 13h 27m
Review Distribution
3.4|11 Reviews
Jul '25 - Jun '26
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Simphiwe N
1 reviews | Active since Jan 2020
10 May 2026, 22:05
Bad Business Practice
I created a sub-domain, installed Wordpress and proceeded to develop a website using their hosting. Mind you I’m a first time user but have many years experience in this space having worked with Afrihost and going on to start my own hosting company. Anyhu I Made great progress the past couple of days untill today. Logged into the Wordpress Dashboard this evening to continue working on the site and I found that i couldn't work on the site. Everytime i try access the landing page through the dashboard i get routed to a coming soon page which is linked to the site builder they have. I checked file manager and i saw that they added a new index file called spb_index and tempered with the original wordpress index page leading me to constantly land on their SPB page. I did not ask for this i just saw it there without my consent. Firstly, why are you editing my files without my permission? Why are you forcing me to use a page builder i have no intention of using? If i had to take this up with the National Consumer Commission domains would not have a great time. I have great relationships with the people at NCC so i can take it that far if need be. It’s not a big of deal for that but I hate this kind of business practice. It’s despicable.
Helpful (0)
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Simphiwe N
1 reviews | Active since Jan 2020
10 May 2026, 22:05
Bad Business Practice
I created a sub-domain, installed Wordpress and proceeded to develop a website using their hosting. Mind you I’m a first time user but have many years experience in this space having worked with Afrihost and going on to start my own hosting company. Anyhu I Made great progress the past couple of days untill today. Logged into the Wordpress Dashboard this evening to continue working on the site and I found that i couldn't work on the site. Everytime i try access the landing page through the dashboard i get routed to a coming soon page which is linked to the site builder they have. I checked file manager and i saw that they added a new index file called spb_index and tempered with the original wordpress index page leading me to constantly land on their SPB page. I did not ask for this i just saw it there without my consent. Firstly, why are you editing my files without my permission? Why are you forcing me to use a page builder i have no intention of using? If i had to take this up with the National Consumer Commission domains would not have a great time. I have great relationships with the people at NCC so i can take it that far if need be. It’s not a big of deal for that but I hate this kind of business practice. It’s despicable.
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Replies (0)DP
Doep P
1 reviews | Active since Jan 2020
5 Mar 2026, 19:08
Best in Hosting
I have been a client of Domains.co.za since 2014, with a total of 125 clients, and I can honestly say that the support I receive is outstanding. The servers are fast, and downtime is something I do not know. You are the best in Web Hosting and Domain Reselling. Thank you very much for excellent service. Doep
Helpful (0)
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Doep P
1 reviews | Active since Jan 2020
5 Mar 2026, 19:08
Best in Hosting
I have been a client of Domains.co.za since 2014, with a total of 125 clients, and I can honestly say that the support I receive is outstanding. The servers are fast, and downtime is something I do not know. You are the best in Web Hosting and Domain Reselling. Thank you very much for excellent service. Doep
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Replies (0)SJ
Suhil J
1 reviews | Active since Jan 2020
4 Feb 2026, 12:45
Support staff is GOATED
Set up my first custom domain recently through firebase and domain.co.za's support staff helped me immensely with getting everything set up on my DNS records, really friendly and understanding support, I struggled with a lot of stuff that they kindly helped with.
Helpful (0)
|Replies (0)SJ
Suhil J
1 reviews | Active since Jan 2020
4 Feb 2026, 12:45
Support staff is GOATED
Set up my first custom domain recently through firebase and domain.co.za's support staff helped me immensely with getting everything set up on my DNS records, really friendly and understanding support, I struggled with a lot of stuff that they kindly helped with.
0
Replies (0)HS
Harold S
1 reviews | Active since Jan 2020
1 Feb 2026, 15:30
After hours support? Forget it.
Very disappointed on the service(or lack thereof). On a Sunday the whole cPanel license gets suspended because it's used on more that one server??? And no support whatsoever. I you can't support the hours that goes with hosting, don't do hosting.
Helpful (0)
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Harold S
1 reviews | Active since Jan 2020
1 Feb 2026, 15:30
After hours support? Forget it.
Very disappointed on the service(or lack thereof). On a Sunday the whole cPanel license gets suspended because it's used on more that one server??? And no support whatsoever. I you can't support the hours that goes with hosting, don't do hosting.
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Replies (0)NO
Nico O
1 reviews | Active since Jan 2020
1 Dec 2025, 19:33
They will ***** your card details.
Be very careful with this hosting company. They will ***** your card details. Then they blame the Gateway card processing company. Your card details will get "tokenised" and they can use it whenever they want to - to deduct money from your bank account. Your 2FA wont block them because when you made payment you clicked on a check box stating that you accept the T&C's . Be very careful when you make a payment with a card.
Helpful (0)
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Nico O
1 reviews | Active since Jan 2020
1 Dec 2025, 19:33
They will ***** your card details.
Be very careful with this hosting company. They will ***** your card details. Then they blame the Gateway card processing company. Your card details will get "tokenised" and they can use it whenever they want to - to deduct money from your bank account. Your 2FA wont block them because when you made payment you clicked on a check box stating that you accept the T&C's . Be very careful when you make a payment with a card.
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Replies (0)SV
Stefan V
1 reviews | Active since Jan 2020
14 Oct 2025, 10:53
Exceptional Service from Domains.co.za
I recently had three domains, including their associated WordPress websites and email accounts, transferred from my previous provider to Domains.co.za and I couldn’t be happier with the experience. From start to finish, the process was handled with professionalism, clear communication, and genuine care. Every step of the way, I was kept informed about what was happening and why. Any questions or uncer*****ies I had were met with quick and clear explanations, which made the entire transition completely stress-free. A special mention goes to Jason M, who went above and beyond to keep me updated at every stage, ensuring I always knew what was happening next. His communication and attention to detail were outstanding. I’d also like to sincerely thank Armand V, who handled the technical side of the migration flawlessly, everything from the websites to the emails transferred seamlessly, with no downtime or issues. What impressed me most is that Domains.co.za completed all of this at no cost to me, which is practically unheard of for this level of service and support. I can confidently say that Domains.co.za sets the bar for customer service in the hosting and domain industry. I highly recommend them to anyone looking for a reliable, professional, and genuinely helpful provider.
Helpful (0)
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Stefan V
1 reviews | Active since Jan 2020
14 Oct 2025, 10:53
Exceptional Service from Domains.co.za
I recently had three domains, including their associated WordPress websites and email accounts, transferred from my previous provider to Domains.co.za and I couldn’t be happier with the experience. From start to finish, the process was handled with professionalism, clear communication, and genuine care. Every step of the way, I was kept informed about what was happening and why. Any questions or uncer*****ies I had were met with quick and clear explanations, which made the entire transition completely stress-free. A special mention goes to Jason M, who went above and beyond to keep me updated at every stage, ensuring I always knew what was happening next. His communication and attention to detail were outstanding. I’d also like to sincerely thank Armand V, who handled the technical side of the migration flawlessly, everything from the websites to the emails transferred seamlessly, with no downtime or issues. What impressed me most is that Domains.co.za completed all of this at no cost to me, which is practically unheard of for this level of service and support. I can confidently say that Domains.co.za sets the bar for customer service in the hosting and domain industry. I highly recommend them to anyone looking for a reliable, professional, and genuinely helpful provider.
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