SV
Stefan V
Active since Jul 2011
13
Reviews
0
Industries
Reviews
13 reviews6 months ago
Exceptional Service from Domains.co.za
I recently had three domains, including their associated WordPress websites and email accounts, transferred from my previous provider to Domains.co.za and I couldn’t be happier with the experience. From start to finish, the process was handled with professionalism, clear communication, and genuine care. Every step of the way, I was kept informed about what was happening and why. Any questions or uncer*****ies I had were met with quick and clear explanations, which made the entire transition completely stress-free. A special mention goes to Jason M, who went above and beyond to keep me updated at every stage, ensuring I always knew what was happening next. His communication and attention to detail were outstanding. I’d also like to sincerely thank Armand V, who handled the technical side of the migration flawlessly, everything from the websites to the emails transferred seamlessly, with no downtime or issues. What impressed me most is that Domains.co.za completed all of this at no cost to me, which is practically unheard of for this level of service and support. I can confidently say that Domains.co.za sets the bar for customer service in the hosting and domain industry. I highly recommend them to anyone looking for a reliable, professional, and genuinely helpful provider.
0 replies
21 months ago
No Service but we will take your money
When I originally signed up with OpenWeb's uncapped 5mb LTE offering, it worked well but as I did not use the LTE daily, there may be weeks or even longer that go by where the router is not being used. We went camping for a long weekend only to find out that the service was telling me that I was out of bundle on the Telkom network. Keep in mind it is a uncapped account. I logged into my OpenWeb account and it showed that my service was active. I thought let's leave it and I will report it after our camping trip. I reported it when I got back home only to be told that an account with my email address does not exist. I then proceeded to send them screenshots of my account where I was logged in and then they said that my account was inactive. I logged back into my account and it now stated "Deleted" next to my account status. None the less I send them proof screenshots that I have taken before they deleted my service and then they said the sim card is faulty. They then couriered me a new sim card only to insert it and for it not to work. Keep in mind that I have never tampered with the APN settings since I started the service with them for them to tell me that the APN settings is wrong. Fine I updated the APN settings with the new details they gave me and they confirmed that I have done it correctly. The service still did not work. I tried putting another sim in my router just to see if it was the router but it worked. When I put the OpenWeb sim back in it still did not work. This troubleshooting went on for a few days with no change so I decided to cancel the service. Although I paid for June 2024 and July 2024 without service, they still tell me that I must give a calendar months notice, which I know is standard with most companies but after the "No Service", one would have thought that they could waive that clause in this case. I will rather look for another provider.
0 replies
24 months ago
I was assisted by Jayde at the AutoCity Heidelberg branch and had financing arranged according to our needs on the same day as we took delivery of the vehicle
I was assisted by Jayde at the AutoCity Heidelberg branch and had financing arranged according to our needs on the same day as we took delivery of the vehicle. Jayde personally even delivered the car to us more than 70kms away. I could not be happier with their service and I am sure Auto City Heidelberg knows what asset (Jayde) they have as part of their team. You have a customer for life.
53 replies
49 months ago
SOLAREX SUPPLY AND INSTALLATIONS
<div>I would not recommend this company to anyone. I paid SolarEx Supply and Installations to have a solar system installed which was done by a subcontracted company called Solar Home but when it came time to get my COC, they kept on making empty promises. They either ignore your enquiries via WhatsApp and/or email and do not answer their phones. The cost of the COC was included in their quote that I paid for in full but now I am left stranded. My home insurance requires a COC in order to cover my home should anything go wrong with their installation, which I am now not able to do. On top of everything else, their installers stole from me whilst they were on site and I have the video evidence of it as well. I will take this matter further and am willing to litigate in order to save anyone else from having to go through the same ordeal as I have. I have been more than patient from my end but you do not open an umbrella in a mans bum.</div>
0 replies
57 months ago
Amazing online shopping experience with super fast delivery!
I was extremely satisfied with the last order I placed on Snatcher. The order arrived way, way sooner than I expected and the quality of the items purchased far exceeded my expectations. I would most definitely recommend them for online purchases!
0 replies
97 months ago
Edgar's billing for airtime that I did not buy
Please note that I received a call from debt collectors to notify me that I have been handed over for R160 for airtime that I supposedly purchased. I have my own Telkom contract and would never purchase airtime through a clothing company. Worst is that I settled by Edgar's account in 2011! Please advise urgently as if I am going to get a bad credit rating because of a mistake that was clearly made on your side I will take this to the highest court. I expect you to get in touch with me ASAP to sort this matter out and to remove my number from the debt collectors.
53 replies
101 months ago
Terrible vape liquid
I bought the blueberry vape king brand liquid and upon opening the bottle the next day and filling my tank it tasted like chemicals. I proceeded to smell the liquid and it smelled the same. It tasted like what I can only imagine dishwasging liquid would taste like in your vape. I went back to the store to exchange the liquid to which they simply told me that they do not exchange liquids. Even when I asked them to smell and taste the liquid they just replied that it is supposed to smell like that. Well if that is how vape king does business, you will not be getting my business ever again and I can assure you that all the customers buying the blueberry from the batch I got will feel the same. Good luck staying in business with "friendly and helpful" staff like that at your Stoneridge branch! This experience had put me off Vape king for good! I will also be sure to spread the news via social media as far as I possibly can!
0 replies
110 months ago
No Assistance from Vodacom
<p>I am going to keep this one short. After over 25 phone calls to Vodacom to ask them to send me the correct phone that I ordered on my upgrade, I just get transferred from person to person and depratment to department. Sometimes even just hanging up on me. I ordered a Samsung Galaxy S7edge Black pearl (128GB) that comes with a Samsung Tab3 lite on a R699 pm package. I finally received a Galaxy S7edge Black Onyx (32GB) with the Tab3 Lite. So the phone is not a 128GB but a 32GB. I specifically ordered the 128GB. My first online upgrade was just cancelled without my knowledge and I then spoke with a friendly Supervisor that said that she will sort out the issue for me and reorder the upgrade. Now the phone is wrong and I cannot get joy out of any of the incompetent agents that I keep getting patched through to.</p> <p>I would like a supervisor to call me on my cellphone linked to reference number 1- ********** ********** .</p> <p> </p> <p>Please get in contact with me ASAP as I am now at the point of cancelling all my contracts with Vodacom because I cannot understand how you can run a buisness with incompetent staff like I have been dealing with.</p> <p> </p> <p>Thank you </p>
56 replies
113 months ago
No Upgrade phone received
<p>I upgraded my phone on the 23rd of November 2016 to a Sony Xperia M via the Voacom online services to which someone had to call me back. They then did call me back to complete the upgrade. We spent around 15 minutes on the call to go through all the terms and conditions, delivery address etc etc and all was completed. It is now the 3rd of January 2017 and I have still not received my phone even though I am being billed for it. I have called in no less than 11 times now already and spoke with numerous people telling me that the order is showing as complete. I have NOT received my phone and none of the agents are helpfull at all and no one ever gets back to me. I have to call in each time and hold 15 minutes before I get through to someone only to get told they will escalate the issue. Nothing ever comes of it! The last person I spoke with now was called Celest and I spoke with her at 11:39 on the 3rd of January 2017. I said that I will now take to social media as well as hellopeter and then finally the Ombudsman to which she replied she agrees that I need to take it further. I think this is disgusting that even the call centre staff has to reccommend that. I WILL take it further so Vodacom, I give you a headsup to start gathering all the recordings linked to my accountas you will be needing them very soon. I urge anyone currently with Vodacom to seriously rethink doing business with them as they were always very good but WOW I cannot believe the service now. Next step Ombudsman</p>
168 replies
116 months ago
Debit order not going off
<p>I have now called in numerous times to the call Centre to report my problem but nothing has been done about it. I am on a dstv price lock Explora deal and since inception my debit order has not gone off successfuly once! I had to call in during June July to have dstv do an ad-hoc debut for two months subscription which I did not budget for as my debit order did not go off as it should have. Now August and September's subs have also not gone off. During last week I called in 3 times (feel free to check my account and pull the recordings) where I again asked for the ad-hoc debit to be done as my debit order has still not been fixed even though I know my debit order details are correct as the ad-hoc payment worked. I expect someone to call me as soon as this has been resolved as obviously the call Centre staff is incompetent to do their job. I am beyond frustrated! </p>
106 replies
Review Distribution
5 Star
3 (23.076923076923077%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (7.6923076923076925%)
1 Star
9 (69.23076923076923%)