Active since Sep 2022
Overall, it's been a good experience so far. I just want them to improve their after-hours support. I have been struggling to get feedback on servers that are down for a while.
Used to like this brand so much! But since we ordered on the 26th of November we only received it late december , shockingly there was a item missing , countless email later to find out what happened we gave up as we did not even get one response , They are still actively marketing instead of packing orders , maybe it is better to **** people than actually delivering a proper service.
I have the absolute joy of using their service, Servers are fast , support is very good. All round win for my company
Horrible , logged a ticket , they closed it and said the line is testing fine , although on my side i am connected with no devices but my laptop on ethernet and its testing under 5mbps , I have a 60/60 btw , this internet is unusable , their service is terrible , the log a ticket system is broken on my dashboard I cannot select a item on the dropdown , I made a point to them over 2 times that the cable has visible brokeage , still no one has come out to site to repair or fix my connection issue
Ann Kotze helped me in the best way! Midstream branch
Took my car in for a service and asked the staff to check if they can also investigate why there is a squeking noise coming from the front. They Identified the issue and told me that they will be submitting a claim to my motor plan and quote me for a leaking waterpump. This was in July. I have not heard anything back not even a word and I have been there multiple times!! They just take my number everytime but never gets back to someone , 2 weeks after they had to submit the claim my Motor plan has expired. Now I am left with massive amount of damage. Would not recommend service is absolutely terrible
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