Active since Sep 2012
Bad attitude! No guys, after having purchased multiple Garmin units from you, this is the way you handle me…. After your poor and aggressive attitude I will surely not purchase anything from you again. It seems that you are irritated that you have to assist your customer. My money is going somewhere else next time, definitely not to you.
How is it possible that there is absolutely zero accountability and account security at your company. It seems that you have zero accounting procedures and that anyone can hijack another person's account without much effort. Why do you not attempt to contact the current account owner and verify. This is the second instance that you have handed over my account without authorisation. This displays a complete lack of procedure and is very dangerous behaviour. For example, who received my deposit? You are irresponsible with other people's funds.
MFC at it again changing debit dates at will without any regard for the consequences or consultation with the customer. They even make it impossible to respond as they issue a notice on the 22nd at 18:40, outside office hours, and demand a response before the 23rd. How is it even possible to respond to that in time. I intend to refinance my vehicle with a different bank, as this is not the first time they have done this with this specific vehicle. If there was a history of poor payments I would understand but there is not. Very dissatisfied with the way this is done. Nedbank MFC. Streamline your finances with ease. Your vehicle/asset ******x monthly debit order date is not aligned to your salary date, so we are changing it to 28 Mar 2024 to match your salary date. Call us on 0860879900 before 23 Mar 2024 to OPT OUT. Your financial peace of mind matters to us. The number is not even available when called. This is the last time I used MFC.
MFC sending out incorrect messages that my account is in arrears, due to an error on their side and then refusing to apologise for their error. This also affects your credit record negatively. I should perhaps also notify the credit bureau of their administrative misconduct.
After numerous attempts to get assistance regarding the debit orders I am still stuck with the same problem caused by Sanlam.
FNB blocking my account due to an error on their side. Also failing to solve the problem as each person you are transferred to does not have permission to fix the problem. What a horrible place to try and do business with.
At my request my number was ported to Vodacom and no does not work. Number does not exist. Further I applied for a contract and due to this and other frustrating corporate issues from Vodacon site I am forced to go que at a branch that is also unable to assist me. So what now??????
FNB should not be voted best bank again as they are unable or unwilling to solve simple issues and then it becomes a bigger problem and creates unhappiness. I am amazed at the staffs willingness to pass the problem to someone else instead of solving it. Very Nice!!!
After settleing my device outstanding balance I am still being given the run around for the network unlocking pin. Why is FNB so reluctant to assist? I am not using the network anymore, and will never again.
After visiting branches numerous times to get my pledge funds released they keep on giving me excuses and pass the bucket. Why can’t the person responsible not do their job. FNB were quick to take funds from the account but reluctant to release what is due to me. This is not fair!!!
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