DM
David M
Active since Sep 2012
6
Reviews
0
Industries
Reviews
6 reviews10 months ago
Mweb App is not fit for purpose!
I missed a payment, by mistake. I was camping in Namibia. They sent a message to me D.Minney, (mwdpcmin@mweb.co.za), my service was disscontinued! Fair enough. They told me to download their MWEB App, which I duly did! In the meanwhile I had paid the the outstanding balance! The app said service disconnected, bay balance of R0.00, to be reconnected! So I have paid a total of R320.00 TO GET RECONNECTED. STILL NO LUCK. i HAVE PHONED THEIR HELP LINE, AND THAT ONLY DIRECTS YOU AROUND IN CIRCLES! Please Help me, Hello Peter?
0 replies
12 months ago
VOX Satellite account 9082300, and by paying the R348.05 reconnection fee!
Due to a technical problem with my Satellite dish, I was coerced to pay R348.05, to reconnect me within 10 minutes. An *********** agent on the call line said I had used all my data! Meanwhile the dish had been moved. Technical ticket (VOX27179797) was issued. This took a call to Hellopeter after waiting 4 full days without a VOX service! Thanks Hellopeter for that one! However, I was told to submit claim for a refund by email to the VOX accounts dept. Which I duly did, with no response. After endless phone calls and "hanging on" for a manager to approve the refund, I received a watts app message on the 20th March 2025, that it was refunded! Now it starts all over again, bullying, service will be disconnected if I dont immediately pay the R348.05. PETER PLEASE HELP ME? Im at my wits end with this gross incompetence! In the corporate world this known as working in silos!
111 replies
13 months ago
Waiting..
Ac No. Vox9082300, ticket No. Vox27179797. No technician assigned to realign my dish after 4 days of being fobbed off. Im desperate. Please help
106 replies
17 months ago
TRAC rejects FNB Fusion cards!
Yesterday, the Middelburg Plaza on the N4 rejected my FNB Fusion Card! The same card worked perfectly the week before! My does TRAC not accept FNB Cards anymore?
0 replies
20 months ago
Vox Telecoms account issue
AC No. 9082300. A surprise message was sent to me on the 6th August that I have not paid my August ac. I immediately supp**** proof supp**** proof of payment! No apology! I then get further messages, that its the July payment thats missing. I supply proof of this payment. That was today at about 15h00! I then get further demands for immediate payment. I told them please resolve this before CoB today, at 13h47, otherwise Im onto Helo Peter! Obviously Bots or *****s are processing the customers messages? I now get another email my account is arrears! My account payments for 2024 were as follows, 30/1; 26/2; 30/3; 29/4; 31/5; 29/6; and 30/7! The phone number provided +27600795061 is blocked/choked! So no interest in actually trying to resolve the issue!!!
106 replies
21 months ago
Inadequate service from FNB
While traveling in Indonesia in May 2024, my Fusion card was declined multiple times. Despite the best efforts of my personal banker, I was continually humiliated at Hotels and businesses! On the 20th May I reported my problem to their customer care centre, and was provided with reference 3279363, and the commitment to come back withing 5 working days with an explanation! it is now 12 weeks without an explanation, despite speaking to all sorts of useless people, trotting out answers from their crib sheets, I must have enough funds etc. Which there were! Hellopeter please help me, as it is important if I wish to continue doing business with this bank?
53 replies
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1 Star
6 (100%)