WN
Wendy N
Active since Oct 2012
21
Reviews
0
Industries
Reviews
21 reviews96 months ago
Submitted a claims no feedback
I submitted a claim for a car accident that I was involved in and by the grace of God am alive on the 11th of May 2018. I have not received any feedback to date yet I pat all my premiums on time. They dont wait when I have to pay yet they are treating me this way now they have to deliver on their service. Is this how your customers? I spoke to a lady named Caroline
53 replies
103 months ago
Credit profile not updated
I was offered a settlement on the loan I had with Old mutual by Vericred and accepted the settlement however I was not advised by Vericred when the remaining amount will be written off by Old mutual as they should have as per old mutual. To my surprise when I contacted old mutual finance they advised Vericred was supposed to advise me of the process and liase with them once I had settled the amount and advise me of feedback. I have been dealing with Belinda Braam and Sadika at Vericred and they have assisted but did not give me any feedback with regards to when the account will appear paid up. On ITC my account still reflect in arrears of the whole balance.
122 replies
103 months ago
Credit profile not updated
I had a loan with old mutual and was handed over to legal Vericred collections, I have settled the account but have not yet been cleared on Credit Bureau. Please kindly update my profile
61 replies
103 months ago
Paid up letter not received after payment
I made a payment on the 28/10/2017 at Absa bank. I was advised I would receive a paid up letter as soon as I made payment. I have not received it. The supervisor that dealth with my query is Belinda Braam from Bellville Braam who is now not responding to my emails. Old mutual advised it is waiting for instruction from vericred that payment.
244 replies
103 months ago
Medical aid no feedback provided
I have signed up for a medical aid with Medi help and sent the medical letter/certificate that they requested. To my surprise I have not received any feedback nor advise of any waiting period. I have received such bad customer service and this is the second time.
122 replies
104 months ago
Debited for cancelled medical aid
I requested to cancel medical aid a few days after I joined. I was advised to send my signature to cancel which I did. To my surprises I have been debited against my will an amount of 1 R1 944. I requested to be credited with immediate effect.
122 replies
106 months ago
Account paid yet reflecting unpaid
<p>I borrowed a book in 2011 and Windermere cente library. I lost the book and lost the card. In 2017 I enquired what can I do to get a new card at Musgrave Library , I was advised I must pay the fine for the book and card replacement. I paid and got a receipt and a new card. I have been borrowing books at Mugrave library yet today to my surprise they tell me I am owing and cannot pick up on the system who made the new card for me and when I made payment. What kind of service is this?and I am told I must produc proof of payment which I have lost. The card I have now , I am told they cant pick up who made the card for me.</p>
0 replies
109 months ago
Closed account reflecting open in arrears after 6 years on credit Burea
<p> I had a account with Foschini and it now reflects open and in arrears on m credit profile. As a matter fact this is affecting me to get my bond application. I have emailed customer service and no reply. I snt them proof of my c redit report</p>
112 replies
110 months ago
Default listed on ITC without notification
<p>Lake Smit and partners has listed a default against my name without any notification in writing and the 20 day period notice. They have violated my rights according to the National Credit Act 34 of 2005. I therefore request that they remove this with immediate effect. </p>
0 replies
110 months ago
Default listed on ITC without notification
<p>Lake Smit and partners has listed a default against my name without any notification in writing and the 20 day period notice. They have violated my rights according to the National Credit Act 34 of 2005. I therefore request that they remove this with immediate effect. </p>
0 replies
Review Distribution
5 Star
1 (4.761904761904762%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
8 (38.095238095238095%)
1 Star
12 (57.142857142857146%)