HH
Hein H
Active since Oct 2012
34
Reviews
0
Industries
Reviews
34 reviews11 months ago
Mbasa Mfamana no service
Did a Cash Send transaction on 4 May. System issues at Capitec Bank. Amount shows debited on my account and redeemed on App, yet funds not received! Special mention of Mbasa Mfamana at Customer Care that sends a mail to me littered with incorrect statements. No clue on what customer service is. I went to branch at Willowbridge too. Consultants don't know what to do with this type of query. USELESS!
58 replies
19 months ago
Useless and no customer service!
6 e mails sent to this useless company! No one ever replies!!!! ----- Forwarded Message ----- From: Hein Hanekom <hanekomhein@yahoo.com> To: DebtSafe Client Care <clientcare@debtsafe.co.za> Sent: Wednesday, September 11, 2024 at 04:27:35 PM GMT+2 Subject: Re: [Ticket #2051521] Creditor settled Follow up nr 6!!! On Wednesday, September 11, 2024 at 03:34:11 PM GMT+2, Hein Hanekom <hanekomhein@yahoo.com> wrote: following up a 5th time! On Wednesday, September 11, 2024 at 12:27:04 PM GMT+2, Hein Hanekom <hanekomhein@yahoo.com> wrote: My 4th follow up! Respond to my mail please H On Wednesday, September 11, 2024 at 09:59:14 AM GMT+2, Hein Hanekom <hanekomhein@yahoo.com> wrote: My 3rd follow up on this request!! On Tuesday, September 10, 2024 at 04:53:20 PM GMT+2, Hein Hanekom <hanekomhein@yahoo.com> wrote: when can I expect an update? Hein On Friday, September 6, 2024 at 02:12:04 PM GMT+2, DebtSafe Client Care <notifications@debtsafe.co.za> wrote:
53 replies
20 months ago
No respect!
A driver from this dealership has no respect for his company vehicle or the safety of fellow road users. Driver of white Ranger xlt CY 331 028. Flashing at cars, overtaking dangerously and speeding - in rush hour! 16:25 on 12 Aug.
0 replies
31 months ago
no service from Cindy and Debtsafe
Debtsafe never responds to e-mails! More alarmingly they don't honor the arrangement as per court order for creditors - putting the client at huge risk! See trail of mails below - been waiting for a week for them - no answer! ----- Forwarded Message ----- From: Hein Hanekom < To: Cindy Vermeulen <c>; Debtsafe Co Info <info@debtsafe.co.za> Sent: Monday, September 25, 2023 at 06:32:11 PM GMT+2 Subject: Re: ABSA account - HG Hanekom can I please a reply on my mail sent on Wed 20 Sept. Hein On Wednesday, September 20, 2023 at 11:21:17 AM GMT+2, Hein Hanekom <hanom> wrote: Hi I received the attached messages from ABSA. Debtsafe did not pay ABSA Credit card as per the arrangement with ABSA. My account shows an arrears amount of R270. Update me why this happened and by when the arrears will be corrected. Regards Hein Hanekom
655 replies
33 months ago
No service from Capitec Forex dept.
No one ever replies to mails at Capitec Bank. I have an issue with Forex payments. It has been dragging on for weeks now. All required documentation is sent to Capitec, yet NO ONE responds to mails. I have sent 5 follow up mails. Yet, no answer!
120 replies
35 months ago
They never respond to mails!
If I could give 0 stars, I would. 6 e-mails sent to them since Wed last week. No reply!!
53 replies
41 months ago
They dont help!
SHOCKING! They dont respond to e-mails!!! Worst Debt review company! Cindy Vermeulen of NO HELP!
396 replies
43 months ago
No servive - DebtSafe
The e-mail trails below is quite self explanatory and shocking. After 8 months - no finality on this case! ----- Forwarded Message ----- From: Hein Hanekom <> To: clientcare@debtsafe.co.za <clientcare@debtsafe.co.za>; Debtsafe Co Info <info@debtsafe.co.za>; Meg Durrant | VHT Inc <admin5@vhtlaw.co.za>; complaints@ncr.org.za <complaints@ncr.org.za> Sent: Thursday, October 6, 2022 at 10:22:02 AM GMT+2 Subject: Fw: DEBT REVIEW: HEIN GEKOM - 1ST REQUEST Hi DebtSafe My 2nd request for someone to contact me. Your service has been non existent recently. Hein ----- Forwarded Message ----- From: Hein Hanekom <haom> To: "clientcare@debtsafe.co.za" <clientcare@debtsafe.co.za> Sent: Wednesday, October 5, 2022 at 05:34:32 PM GMT+2 Subject: Re: DEBT REVIEW: HEIN GER3 - 1ST REQUEST No one has phoned me! Sent from my iPhone On 05 Oct 2022, at 14:30, clientcare@debtsafe.co.za wrote: About Helpdesk Ticket : Re: DEBT REVIEW: HE95001083 - 1ST REQUEST Sent by Debt Safe using Odoo Good day . Hope this email finds you well. Please note I have requested a Relationship Manager to call you as soon as possible to assist. Kindly make sure that you are available. Kind regards. Nancy Makhubela Helpdesk Consultant Debt Safe t. +27(0) 861 100 999 f. +27(0) 86 732 4181 e. clientcare@debtsafe.co.za w. www.debtsafe.co.za ----- Forwarded Message ----- From: Hein Hanekom <hanem> To: clientcare@debtsafe.co.za <clientcare@debtsafe.co.za> Cc: Debtsafe Co Info <info@debtsafe.co.za>; Cindy Vermeulen <cina>; Meg Durrant | VHT Inc <admin5@vhtlaw.co.za>; complaints@ncr.org.za <complaints@ncr.org.za> Sent: Wednesday, October 5, 2022 at 01:44:18 PM GMT+2 Subject: Re: DEBT REVIEW: HEIN GERRIT HANEKOM 7602095001083 Hi Meg & Cindy I am concerned about this debt counselling process for the following reasons: Commenced application with DebtSafe in March 2022. Debtsafe was unable to reduce the interest rate on all creditors. yet, it is mentioned in the sales call. 5 October (8 months later) and process is not yet finalised. I had to re-submit all documents to VHT due to the age of the supporting documents - due to the slowness at Debtsafe. I had to follow up often to obtain the set court date. Today, after I follow up AGAIN, I am informed that the case has been postponed! Why? I require detailed feedback on ALL the abovementioned points. Regards Hein
665 replies
54 months ago
A nightmare - and Geoff is rude (Cpt branch)
SHOCKING!!! What do you do when the owner of the business screams at you in your own home? Poor quality of work! Rude attitude! takes forever to reply to e-mails. Unprofessional!! The list goes on!! A nightmare dealing with this company. Geoff is the rudest person I have ever done business with!
0 replies
59 months ago
Nedbank - No service!
NO SERVICE and they dont reply to e-mails! Application takes more than a week to process and their CRM system does not get updated. Does not help to escalate as Team Leaders also dont respond!
0 replies
Review Distribution
5 Star
1 (2.9411764705882355%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (14.705882352941176%)
1 Star
28 (82.3529411764706%)