JD
John Dore Flooring
Unclaimed Business
JD
John Dore Flooring
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDF
Dawood F
1 reviews | Active since Jan 2020
23 Aug 2024, 10:17
Very good company and service
From start to finish excellent service from calling to informing me of everything. Even the product they use is brilliant and workmanship is of top quality. Thanks Cora, Jeff and team highly appreciated. I'm a very happy.
Helpful (0)
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Dawood F
1 reviews | Active since Jan 2020
23 Aug 2024, 10:17
Very good company and service
From start to finish excellent service from calling to informing me of everything. Even the product they use is brilliant and workmanship is of top quality. Thanks Cora, Jeff and team highly appreciated. I'm a very happy.
0
Replies (0)LM
Liana M
1 reviews | Active since Jan 2020
15 Sept 2022, 10:13
Laminated Flooring
This was an insurance claim after a pipe burst inside a wall. This company was appointed by the insurance. We were supposed to replace the carpet in our main bedroom but decide that we rather want to replace it with laminating flooring. We request a quote for John Dore Flooring in Menlyn for an "upgrade" from carpet to laminating flooring and paid in the difference. Long story short..........the floors are lifting, breaking off pieces ect. We reported it and in communication with Leonie, she doesn't come back to us unless we request feedback, then she give the manager Landa's contact detail, well shed doesn't answer at all. They did send out the guy who was present when installing the flooring a Mishack and he informed me that it's a poor quality product, then Leoni informed us that it's craftsmanship, she arranged for a Gentlemen from Azura (apparently their insurance or something) to come out and '"inspect" and since his inspection NO feedback what so ever. We send WhatsApp messages, Leoni used to reply but no more, no one answer their phones not even Landa the manager. Anyone can see the quality of the product is poor.
Helpful (0)
|Replies (0)LM
Liana M
1 reviews | Active since Jan 2020
15 Sept 2022, 10:13
Laminated Flooring
This was an insurance claim after a pipe burst inside a wall. This company was appointed by the insurance. We were supposed to replace the carpet in our main bedroom but decide that we rather want to replace it with laminating flooring. We request a quote for John Dore Flooring in Menlyn for an "upgrade" from carpet to laminating flooring and paid in the difference. Long story short..........the floors are lifting, breaking off pieces ect. We reported it and in communication with Leonie, she doesn't come back to us unless we request feedback, then she give the manager Landa's contact detail, well shed doesn't answer at all. They did send out the guy who was present when installing the flooring a Mishack and he informed me that it's a poor quality product, then Leoni informed us that it's craftsmanship, she arranged for a Gentlemen from Azura (apparently their insurance or something) to come out and '"inspect" and since his inspection NO feedback what so ever. We send WhatsApp messages, Leoni used to reply but no more, no one answer their phones not even Landa the manager. Anyone can see the quality of the product is poor.
0
Replies (0)HH
Hein H
1 reviews | Active since Jan 2020
2 Nov 2021, 19:02
A nightmare - and Geoff is rude (Cpt branch)
SHOCKING!!! What do you do when the owner of the business screams at you in your own home? Poor quality of work! Rude attitude! takes forever to reply to e-mails. Unprofessional!! The list goes on!! A nightmare dealing with this company. Geoff is the rudest person I have ever done business with!
Helpful (0)
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Hein H
1 reviews | Active since Jan 2020
2 Nov 2021, 19:02
A nightmare - and Geoff is rude (Cpt branch)
SHOCKING!!! What do you do when the owner of the business screams at you in your own home? Poor quality of work! Rude attitude! takes forever to reply to e-mails. Unprofessional!! The list goes on!! A nightmare dealing with this company. Geoff is the rudest person I have ever done business with!
0
Replies (0)PT
Peter T
1 reviews | Active since Jan 2020
4 Jun 2021, 10:40
THE NIGHTMARE OF THIS COMPANY
****ING HELL!!!!!!~! Is this what you call service !! RE: Claim number 123 Yes I am swearing because I am not at the very end of my patience and so would you be! I am so ****ing angry I do not know what to do So today I take ANOTHER DAY OFF work , the JD guys arrive again with the wrong thing. I get told the company they ordered from supplied the wrong thing and they tell me they supplied what was ordered It has taken TWO WEEKS to get to this on top of the 1st week In the meantime our furniture which has been standing outside is getting damaged INCLUDING with the rain on Tuesday got wet. My wife and I were at 3am trying to save some of it In meantime I am getting what is in effect a BIG MIDDLE FINGER from all involved with no one prepared to take responsibility This is an absolute disgrace and I will make my experience public on social media PLUS send the story to all your competition for them to share At this stage I will send you an invoice for my hours of not being able to earn an income as I have had to take numerous days off work to be at home to supervise work NOT DONE And now we go into 4 weeks Why were we not just given the money so we could have managed it ourselves instead of messing me around for 4 weeks! ***!!!!!!! Peter Good afternoon Is it possible to actually get some real service here or is it all just lip service? Peter Tuerk Hi sorry this is becoming an issue JD came last Monday but as floors still had damp could not do any work and returned on Friday. All good EXCEPT they brought white edging and not edging as per quote to match the floor. Problem we have is our furniture from that room has now been standing outside for two weeks as we wait for the edgings to arrive and for the work to be completed If the correct edgings had been brought last Friday the work would be completed I would appreciate the job being completed by the end of this week. Considering this claim dates back to early 2020 Kind regards
Helpful (0)
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Peter T
1 reviews | Active since Jan 2020
4 Jun 2021, 10:40
THE NIGHTMARE OF THIS COMPANY
****ING HELL!!!!!!~! Is this what you call service !! RE: Claim number 123 Yes I am swearing because I am not at the very end of my patience and so would you be! I am so ****ing angry I do not know what to do So today I take ANOTHER DAY OFF work , the JD guys arrive again with the wrong thing. I get told the company they ordered from supplied the wrong thing and they tell me they supplied what was ordered It has taken TWO WEEKS to get to this on top of the 1st week In the meantime our furniture which has been standing outside is getting damaged INCLUDING with the rain on Tuesday got wet. My wife and I were at 3am trying to save some of it In meantime I am getting what is in effect a BIG MIDDLE FINGER from all involved with no one prepared to take responsibility This is an absolute disgrace and I will make my experience public on social media PLUS send the story to all your competition for them to share At this stage I will send you an invoice for my hours of not being able to earn an income as I have had to take numerous days off work to be at home to supervise work NOT DONE And now we go into 4 weeks Why were we not just given the money so we could have managed it ourselves instead of messing me around for 4 weeks! ***!!!!!!! Peter Good afternoon Is it possible to actually get some real service here or is it all just lip service? Peter Tuerk Hi sorry this is becoming an issue JD came last Monday but as floors still had damp could not do any work and returned on Friday. All good EXCEPT they brought white edging and not edging as per quote to match the floor. Problem we have is our furniture from that room has now been standing outside for two weeks as we wait for the edgings to arrive and for the work to be completed If the correct edgings had been brought last Friday the work would be completed I would appreciate the job being completed by the end of this week. Considering this claim dates back to early 2020 Kind regards
0
Replies (0)AA
Ab A
1 reviews | Active since Jan 2020
29 May 2021, 18:50
John Dores worst workmanship ever
The worst flooring company in the business. Was forced to use them by my insurance company. 3 months and my laminated flooring looks worse off. Broken laminate flooring, uneven flooring installed. Worse workmanship ever with no proper support from branch. Lots of photos to prove it.
Helpful (0)
|Replies (0)AA
Ab A
1 reviews | Active since Jan 2020
29 May 2021, 18:50
John Dores worst workmanship ever
The worst flooring company in the business. Was forced to use them by my insurance company. 3 months and my laminated flooring looks worse off. Broken laminate flooring, uneven flooring installed. Worse workmanship ever with no proper support from branch. Lots of photos to prove it.
0
Replies (0)PV
Pieter V
1 reviews | Active since Jan 2020
6 Feb 2021, 09:04
Thank you John Dore Flooring....
After my previous review i want to post a follow up. After a meeting with Charlotte from John Dore Flooring we come to an agreement that the amount of R? will be paid out to us as a goodwill gesture.She got approval from ABSA to do so,and to update my policy.The above montioned case is resolved and I want to thank Charlotte for the help and profesionalism in which she handled the case.
Helpful (0)
|Replies (0)PV
Pieter V
1 reviews | Active since Jan 2020
6 Feb 2021, 09:04
Thank you John Dore Flooring....
After my previous review i want to post a follow up. After a meeting with Charlotte from John Dore Flooring we come to an agreement that the amount of R? will be paid out to us as a goodwill gesture.She got approval from ABSA to do so,and to update my policy.The above montioned case is resolved and I want to thank Charlotte for the help and profesionalism in which she handled the case.
0
Replies (0)PV
Pieter V
1 reviews | Active since Jan 2020
29 Jan 2021, 10:05
Who is to blame?
I had a claim in 2014 at ABSA insurance ckaim no 2680994 for damages to my carpets due to a burst fishtank. John Dore Flooring was appointed as the contractor. They came out to assest the damage and to do measurements.They then adviced us that the wood underneath the carpets was wet,and it would be better to fit tikes if we would agree. They then went on and got approval from ABSA. They informed us that ABSA approved the fitment of tiles,and that we could go and pick a tile from CTM but it has to be for R79 a square meter and not more. We picked the tiles and John Dore flooring went to collect the tiles from CTM vereeniging. Never did anybody tell us that actually ABSA approved for carpets. We started having problems with the tiles,the grout all started coming out,so we replaced the grout that was out.Now the tiles is starting to lift everywhere and its not only the grout anymore. I locked a claim with ABSA again no 3961119. The assessor came out and also mentioned that the tiles sound hollow. After about 3 werks of waiting and phoning ABSA they informed me that they never approved the fitting of the tiles in 2014....Now my question is....How was I ti know they never approved the tiles,when John Dore flooring said it was,and they were paid for the job. How is going to fix my tiles now???????
Helpful (0)
|Replies (0)PV
Pieter V
1 reviews | Active since Jan 2020
29 Jan 2021, 10:05
Who is to blame?
I had a claim in 2014 at ABSA insurance ckaim no 2680994 for damages to my carpets due to a burst fishtank. John Dore Flooring was appointed as the contractor. They came out to assest the damage and to do measurements.They then adviced us that the wood underneath the carpets was wet,and it would be better to fit tikes if we would agree. They then went on and got approval from ABSA. They informed us that ABSA approved the fitment of tiles,and that we could go and pick a tile from CTM but it has to be for R79 a square meter and not more. We picked the tiles and John Dore flooring went to collect the tiles from CTM vereeniging. Never did anybody tell us that actually ABSA approved for carpets. We started having problems with the tiles,the grout all started coming out,so we replaced the grout that was out.Now the tiles is starting to lift everywhere and its not only the grout anymore. I locked a claim with ABSA again no 3961119. The assessor came out and also mentioned that the tiles sound hollow. After about 3 werks of waiting and phoning ABSA they informed me that they never approved the fitting of the tiles in 2014....Now my question is....How was I ti know they never approved the tiles,when John Dore flooring said it was,and they were paid for the job. How is going to fix my tiles now???????
0
Replies (0)