Active since Oct 2012
Ordered a printer cartridge at 9pm on one day, it arrived by 3pm the following day. Great service - and they sell generic cartridges, which almost no-one else seems to.
Impossible to get spare parts for Russel Hobbs appliances - their "spare parts" page is empty with just a place holder Lorem ipsum text (https://russellhobbs.co.za/spare-parts/).
I've been banking with Investec Private Bank for about 18 years now. I do 99% of my business through their online banking interface, which is powerful and full-featured. However occasionally I need to interact with them through their call centre. Considering my experience with a whole lot of other companies' call centres, the Investec PB call centre experience is fantastic. Their call centre agents are ALWAYS knowledgeable, friendly, speak clearly and understandably, and effective. Honestly I've yet to have anything less than a 5* experience with them. Other call centres could well learn from this one - kudos!