DS
Dale S
Active since Mar 2009
15
Reviews
0
Industries
Reviews
15 reviews1 month ago
Whats the use of writing a review?
What is the use of writing a review that is truthful only for it to be removed by Hello Peter
53 replies
1 month ago
WORST INTERNET SOLUTIONS IN SOUTH AFRICA
If I could rate them minus 100 i would. They are the worst "service" provider in South Africa. They promise the world and deliver NOTHING. The COO - Mohammed, promised to resolve our problem, but did not even have the courtesy to return our call after he had promised to do so. Cassim is full of promises but low on delivery; in fact, he is ********* in his dealings with customers. Morlick tried to install 2nd hand equipment, but not all the equipment was required to make the system functional. When I questioned the installer, he offered to "install" all the equipment at an additional cost. Have requested a refund ito the CPA, am been ignored, no response to my emails. DONT NOT USE UNLESS YOU HAVE PATIENTS FOR B/S
0 replies
44 months ago
DONT USE QATAR NOR TRAVELSTART - WHEN THEY CANCEL A FLIGHT YOU PAY CANCELLATION FEES AND WAIT 14 WEEKS FOR A REFUND
Booked a flight via Travelstart to the USA. Qatar Airways cancelled the scheduled flight and placed us on an alternative. The alternative schedule gave us 65 minutes from the time of landing in Doha to takeoff to the USA, OBVIOUSLY THIS WONT WORK. Called Travelstart to cancel the flight 2 weeks ago, when i booked the flight is chose, FREE CANCELLATION. When i advised the agent at Travelstart that 65 minutes is IMPOSSIBLE amd i would like to cancell the flight making use of the FREE CANCELLATION, i was advised that Qatar would charge us R2 999 and Travelstart would charge R1 000, i dont think the agent at Travelstart LISTENS - Qatar Airways CHANGED THE FLIGHT and the RESCHULED FLIGHT is impossible to achieve. I cancelled TWO WEEKS AGO at Travelstart and was advised it would take TWO WEEKS for a refund. Today 23.08.2022 i received an email confirming the cancellation - BUT was advised the REFUND will now take 14 WEEKS - 3 MONTHS. HUH check your bank statement - my wifes credit card was debited the day of the original booking, you received the payment immediatley now it takes Qater Airways 14 weeks to refund the Credit Card payment, and they want to charge a cancellation fee for their cancelled flight
0 replies
53 months ago
Watch out this SCAMMER - has scammed a number of innocent people
What a bunch of crooks, customers place an order with this lady then she insists upon a deposit, when you want to collect your broilers she is nowhere to be found. Watch out, fancy website - recently updated (2021)claiming to sell food etc. cell number 0784937031 is used for customers to WhatsApp Orders. Once you starting following up on your Order she blocks your number. Also makes use of an email address evalleypoultry@gmail.com You have met your match, i am coming after you and your CROOKED WAYS
0 replies
56 months ago
CUSTOMER DIS-SERVICE
ESKOM has stopped sending out Tax Invoices. Tried to register on-line, wont even accept the ESKOM generated Password. Tried to call the Self-Service Centre, the Self-Service function for balance enquiries has not been working for over a week now. Sent an SMS to the SMS number, no reply. Called Customer Service, no agent available to help. Eskom arrived at my premises to cut my electricity, seems ESKOM is using outside contractors to cut the electricity even if you have proof that your invoice is due in the future, the outside contractors are not interested, i suppose they get paid per CUSTOMER ELECTRICITY cut? Where to from here? If ESKOM would treat all CUSTOMERS equally it would be great, but i suppose some are more equal than others?
0 replies
56 months ago
Try take OWNERSHIP of your PAID-UP car and see how difficult it is
Have been trying since 20th June 2021 to obtain my NATIS documents from Wesbank - AUTOMATIC REPLY - blaming COVID-19 for their pathetic service delivery. We have been under lockdown for nearly 18 months and Wesbank has not learnt how to deal with managing the business during this period?
53 replies
62 months ago
Customer Care - Contradiction in Terms
MTN have no idea what is going on with their billing system. MTN did not process the debit orders on the 28th as it fell on a Sunday, nobody in MTN is bright enough to realise that they could just process the D/O on the 1st business day after a Sunday month end. They found it in their wisdom to send out a threatening SMS to all their customers advising that they are going to suspend their account. I called their customer care centre 20 minute wait, yip they use the word CUSTOMER CARE, please Google customer care MTN. D/O paid on the 1st March 2021 - Today 5th March 2021 another SMS from MTN we have cancelled your D/O instructions as you have not paid the account. Customer Care did send me an email advising that they would follow up on the 4th March to make sure that the D/O was paid that is obviuosly a BS story otherwise they would have known that the D/O was paid on the 1st March, CLUELESS ORGANISTION, TO BIG TO CARE - WELL CUSTOMERS HAVE CHOICES - I WILL MAKE USE OF MY CHOICE WHEN MY COMPANIES CONTRACTS COME UP FOR RENEWAL.
0 replies
67 months ago
THE WORST ASSURANCE COMPANY IN SOUTH AFRICA
The worst service in the WORLD. The off-site agents are the most incompetent i have ever had to deal with. The message is we are experiencing high call volumes, Mr CEO try calling the call centre number and see how long it takes to get through. Agents promise to call back, they never do so. Called again today, waited 17minutes, when the agent picked up, cut me off. Have been trying to get my investment policy paid out for three weeks, every agent that you talk to gives you some other story, the payment has been in the authorisation queue for more than three weeks according to the call centre agents. Thank goodness i did not purchase another Living Annuity with Old Mutual, i doubt you will be around for another 175 years your service SUCKS.
53 replies
89 months ago
Mr CEO - Wake-up and smell the roses ESKOM is in BIGGER trouble than you think.
Mr CEO please stop talking about all the pie-in-the-sky stuff start with the problems. Have you ever tried to call your call centre on a Public Holiday, or any day for that matter? Had a problem on Christmas Day on my farm, could not get through via the Call Centre, the Voicemail Box is full, SMS 32358 is not answered and the on-line Fault Reporting system returns an Error code, Eskom is in worse shape than we thought. Again today i have being trying to report a fault since 08h45, only managed to get through to the Call Centre at 14H00. I tried all the options Call Centre SMS, Voicemail and on-line reporting AGAIN, no luck. At 14h00 i was advised it would take 1 hour to rectify the fault, at 16h40 I received a call from ********** requesting an update regarding the repairs. I did not know the answer and advised the agent I would get back to her, how stupid was I to think they would take my return call, when you phone they let it ring then cut the call, can we do the same with their salaries, cut the salaries and base it on PERFORMANCE???????????????????????????? My broilers have had little to NO water for the entire day, it is about 38 degrees out there, who do I talk to about any loses that might occur? Please privatise the ELEPHANT URGENTLY.
0 replies
97 months ago
Seven day return of faulty iPhone is a gimmick
Upgrade three iPhones on the 19th April 2018, one does not work. Went back to the service branch to exchange (within the seven day period), they noted that the box was marked with one of the owners names. Declined to exchange the phone due to the users name written on the box. Just goes to show that MTN reworks dysfunctional iPhones and then resells them to customers otherwise the name on the box would not be an issue, if this was not the case what is the problem with the name of the user on the box. The users name was noted on the box due to insurance purposes. please advise what is the cooling off period of a contract upgrade, i want to migrate all my cellphone contracts. I have started today, have moved one to FNB Connect, will continue doing so.
159 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (6.666666666666667%)
1 Star
14 (93.33333333333333%)