BT
Brendan T
Active since Nov 2012
271
Reviews
0
Industries
Reviews
271 reviews1 month ago
App not working on Sundays
Why does nothing work on your app on Sundays, takes forever to load if it ever does. A bank should be operational all the time
106 replies
3 months ago
Building Insurance almost done but not receiving replies to my questions right at the end - do you want the business or not?
Logged a ticket earlier this week to get home/building insurance, was helped a bit but before we got the policy locked in and over the line some of my last questions remain unanswered. Please contact me urgently to discuss the last two fields in contention.. You got this far don't drop the ball at the end, i'm trying very hard to give YOU money.. Shouldn't this be the other way around??
56 replies
3 months ago
ABSA building insurance call me back please!
I need to speak to someone about building insurance asap please call me back, i have left about 7 call me back requests to no avail.
392 replies
5 months ago
Heed this warning prospective buyer - DO NOT BUY GARMIN!!!
******* service, if your smar****ch works - great. When it stops working throw it in the bin and eat that lost money because trying to get any sort of after sales service/repairs/assessment etc is a waste of time and is pure aggravation. I compared the warranties offered in the USA and SA - Miles apart - and they do have a facility that they quote on fixes from so they can offer this service BUT Garmin SA thinks of SA as a dumping ground for their devices and the SA market must just deal - on top of this there are no other repair shops who want to even attempt repairing these devices - speaks to their manufacturing and craftsmanship. With so many options on the market, choose one with good after sales service and support should you get a dud. SKIP GARMIN.. ******* quality
0 replies
5 months ago
Call me back re Building insurance - website not working.
Can't find a place to add my number for them to call me back regarding a quote on their building insurance. Do you guys want the business or not?
53 replies
5 months ago
Watch sent back without charging cable - 4 month process hits another bump - useless company to deal with
Watch was sent in to Garmin for assessment on a manufacturing fault. Which was unsuccessful - that took FOUR MONTHS!! What a useless company.
53 replies
6 months ago
Garmin customer service useless - no resolution going over 3 months now!!!!
What a drawn out tedious affair dealing with this company. I wish i had never bought a GARMIN smar****ch and will certainly not buy another one. I sent the watch in for review after it stopped working in August, it's now October. Endless waits in the telephone queue, waiting weeks for email responses, only to be sent an invoice to fix a faulty device they sold me. I would highly recommend anyone reading this rather buys a different brand. If something breaks on this support in SA is horrible and you'll hate it.
0 replies
6 months ago
Wastes time, wastes money, wastes patience
Such bad service, it has cost me more money to involve this insurer than if i just did it myself.
159 replies
6 months ago
What did you do besides inconvenience a bunch of people and made your name gat
I logged a claim to see about a leak at a residence i let, the day came for the builders to go in and fix - they got top the residence and had no idea what they had to fix, they chopped the wall out and said they couldn't cover the issue, what that issue is no one knows. The reasonings given to me by the person calling me made no sense and when asking questions the usual answer of "i'm not sure" were given, why is someone calling me to give me information of which they have none. Call me to make this right asap or i'll cancel this insurance - there are plenty of options for this on the market.
159 replies
8 months ago
Garmin Smar****ch Screen Failure – CPA Rights Ignored
I purchased a Garmin smar****ch in late January from Takealot. Within a few months, the screen developed a crack during normal daily wear. A smar****ch is intended to be worn on the wrist throughout everyday activities. A screen that cracks under such minimal conditions clearly points to a manufacturing or materials defect, not accidental damage. The Consumer Protection Act (Section 56) requires that goods be durable, of good quality, and fit for their intended purpose. Despite this, my return request — asking for a replacement (not a refund) — was rejected. I do not accept this decision. It is unreasonable to expect consumers to accept such a fragile device as "fit for purpose." I will pursue this matter until resolved, including escalating it to the Consumer Goods and Services Ombud if necessary. I urge Garmin South Africa and Takealot (left a review for them too) to contact me directly to reach an amicable solution without further escalation. Potential buyers should be aware that my Garmin smar****ch screen cracked far too easily, and my warranty claim was denied.
106 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (0.36900369003690037%)
2 Star
6 (2.2140221402214024%)
1 Star
264 (97.41697416974169%)