SM
Sibongiseni M
Active since Nov 2012
6
Reviews
0
Industries
Reviews
6 reviews10 months ago
VW Ballito poor service
My name is Langalakhe Sibongiseni Mkhize (ID No: 8401155699087). In 2023, I purchased a 2022 VW Amarok from the VW dealership in Ballito. At the time of purchase, the vehicle had approximately 21,000 km on the odometer. But now it is 52000 KM Approximately two months after taking ownership, I began experiencing issues with the tyres—they started peeling off. I immediately reported this to my sales representative, Mr. Mlungisi Gwala, who referred me to Super Quick in Ballito for further inspection. The vehicle was assessed at Super Quick on two separate occasions. On the third request, due to the long distance from my home in Yellowwood Park to Ballito, I asked if the inspection could be done closer to me. Super Quick then sent a representative named Clint, who inspected the tyres and confirmed that they were indeed defective and needed replacement. Clint connected me with Mr. Moorne, based in Johannesburg. Unfortunately, my interactions with Mr. Moorne was marked by confusion and inconsistency. He initially claimed the Chinese tyre manufacturer was on leave and later provided conflicting updates without any resolution. Throughout this time, I had to follow up repeatedly on my own. Frustrated by the lack of progress, I returned to the Ballito dealership to report the matter to the manager. He assured me that he had engaged with Super Quick but admitted he was unable to resolve the issue. I then escalated the matter to the CEO, Mr. Kevin Pillay. However, I found his response defensive from the outset. He requested that I submit a report, which I did. Unfortunately, despite my efforts, I have received no satisfactory resolution. I am deeply disappointed and discouraged by the lack of accountability and support from VW Ballito and its partners. I kindly request that this matter be addressed as soon a s possible. Sincerely, Langalakhe Sibongiseni Mkhize 0810350672
0 replies
10 months ago
Dissatisfied client
Dear Sir/Madam, COMPLAINT My name is Bonginkosi Jabulani Mkhize, ID number 6202085110084. In April 2019, I entered into an agreement with a debt collection company called Alpha Debt Management to consolidate my debts. According to the agreement, I was to pay R6,688.59 per month for a period of five years. These payments were debited monthly until March 2024. I was under the impression that, upon completion of the payment term, I would receive a clearance certificate confirming that all my debts had been settled. This arrangement was made following an instruction from the Greytown Magistrate’s Court, which indicated that the only way to settle my outstanding debts was through this consolidated payment plan. The creditors that were supposed to be paid through this arrangement included Standard Bank, African Bank, and RCS. However, I now suspect that Alpha Debt Management may not have been paying the full amount to my creditors. Despite completing the five-year payment term, I am still being contacted by lawyers demanding payment for debts that were supposedly included in the consolidation. I reported the matter to the National Credit Regulator (NCR), and they confirmed that I had fully paid Alpha Debt Management. This indicates that the funds may not have been correctly distributed to the creditors. As a result, I am now forced to pay R200 per month to lawyers handling these unresolved debts. I have informed them that the matter is under investigation by the NCR. I am requesting that Hello Peter intervene and help investigate this matter so that I can be cleared of these debts and recover the R200 I have been paying unnecessarily. If any further information is required, I can be contacted at 066 518 1590 or you may also contact the Greytown Magistrate’s Court for verification.
0 replies
114 months ago
Excellent
<p>Ntokozo Ngcobo is doing an excelent job in helping customers.</p>
56 replies
114 months ago
Excellent service
<p>The service that i have received from Myway from Mr Hendry was excellent. I think myway staff is happy with thier work. When they assist you, you can hear that they are doing it from their heart.</p>
56 replies
135 months ago
GOOD CUSTOMER SERVICE
My insurance premium was to high, but Calvin assisted me to come be low. This man is good and knows how to deal with customers.
76 replies
Review Distribution
5 Star
4 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (33.333333333333336%)