MJ
Musa J
Active since Nov 2012
3
Reviews
0
Industries
Reviews
3 reviews13 months ago
Metrofibre MetroConnect Incompetence
We app**** for metroconnect (Metrofibre Prepaid) on 2025-03-12, we paid the activation fee on that same day, installation was done on the 14th. There was a problem with our stand, so the people from Hi Tech came and fixed it, Metroconnect has been giving us a run around with activating the service. Everyday they've been telling us that they are gonna push through the activation, but to no avail.
0 replies
134 months ago
Cheque card not delivered and no notifications
I have been patient with standard bank for far too long, first there was an issue with my EAP limit on our new business account, I had to visit their offices a number of times and it cost me business since I had to make EFT for hosting. I opened my new business account on the 9th of March 2015, when I opened the account we also did the Cheque card application, about 2 weeks or so ago, I went to the bank, then my business banker said there was an issue with my FICA but she will send the application at that moment (I never received any FICA sms regarding this business account till this day), yesterday I went to the bank again at the enquiries the guy told me the card is not even showing up on the system meaning the order didn't go through. I need to lease a server from abroad, now I can not do that, I will have to settle for something of less quality at a rediculous price. I also called the call centre a number of weeks ago to activate my cellphone banking for this business and link it to my number by removing the link of my old account to my number but still no luck...Lastly I have stopped receiving sms notifications when money leaves or enters my account, amount above R100
76 replies
136 months ago
Great Service from Asheeqa
I made an EFT deposit to pay my for my order but there was something wrong with the payment not reflecting on the account. I sent the support team an email, I received assistance from Asheeqa, she told me to send her the proof of payment, I did she checked if the account number was entered correctly, she confirmed it was entered correctly but she could not verify whether the reference number was correct, and told me to send her an email on Friday. Today (Friday) I sent an email, she asked for my number, she called and told me the bank might have entered an incorrect reference, different from the one I wrote, she credited my groupon account with credits and then she talked me through the purchase within the minute the order was through...<br> <br> I'm super happy with her service
77 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
1 (33.333333333333336%)