AE
Arthur E
Active since Nov 2012
17
Reviews
0
Industries
Reviews
17 reviews1 month ago
They are always very helpful and such a pleasure to talk to
They are always very helpful and such a pleasure to talk to. Keep up the good work
53 replies
1 month ago
They are very helpful and fast
They are very helpful and fast. You asked to be called back and they call you back within minutes. Very efficient and friendly as well. I can recommend them highly to anyone.
53 replies
3 months ago
I can highly recommend Prime South Africa
I can highly recommend Prime South Africa. They have a very good product at a very good price and their consultants are extremely friendly. Well done!
56 replies
3 months ago
********* behaviour.
My account was paid on the 27th of December 2025 via EFT like every month. Yet this month my services were suspended with error E16-0. I checked on the app and the payment showed on the history. I used the chat function of the DSTV site and started a online chat with a bot named Pearl. I explained the situation to her and after two or three chats she indicated she will hand me over to a computer technician. There will be a refundable fee of R65 that I need to pay. I was fine with that and I was transferred to a service called JustAnswer. I started a chat and explain the whole issue and after 30 min of back and forth, the guy told me to go back to dstv and take it up with them. Afterwards I realized that they debited my account with R520 without me giving consent or even knowing about it. They gave me a monthly membership without me knowing about it. I feel this is very ********* of DSTV to not disclose the entire costs before transferring the customer to a third party of which is foreign company.
0 replies
12 months ago
Skynet Couriers very very bad service
Very disappointed. I ordered a parcel from Temu like I did on numerous occasions. This time it was handed to Skynet. I activated the tracking update on the Temu App like I normally do. I checked in yesterday because I did not receive any communication about my tax and duties. I saw that it is with Skynet and there was a link where I can click like usual to make the payment. Only this time it took me to a message of Skynet that stated that the link is outdated and a new link will be sent to my inbox daily until the duties are paid. Well I still did not receive any link. I tried using their whatsapp communication. As soon as it escalate the request to an agent, the message stops. Then I went to the email. Again I get an automatic reply that state that they aim to reply within an hour. That is not happening as well. After two emails and two whatsapp messages since yesterday, I decided to phone, and they said that they have high call volumes and I am caller 48 in line and can request a call back, which I did. Still no response. And in the meantime, my parcel is getting delayed because a courier company just cannot be bothered to respond to requests.
0 replies
12 months ago
MTN again
Actually it should be 0. I am so sorry I ever did business with MTN. Today I received a call from their collections department to ask when I will pay my account that is according to them in arrears. When I checked on my MTN app it shows that I have no outstanding balance that I owe. They do not send you invoices or statements and today the call center told me that their debit order system cannot accommodate my bank so I must to the payments myself. What a pathetic service provider. This is not the first time I have issues with them. I cannot wait to end the contract.
0 replies
19 months ago
Tracker again
Again Tracker. Since the last review, I paid the arears amount and my monthly debit order. I still do not have access to my Tracker app. I cannot use any of the functionality that I pay for. STAY AWAY from Tracker. If I could I would cancel my contract immediately.
53 replies
19 months ago
Useless Tracker
If I could give a 0 star I would. What a total useless company is this. First they get my bank and account details wrong so the debit order will not go of. They do not notify you at all that the debit order did not go off. Months later you get a mail stating that your account was handed over. I called and they said that the debit orders did not go off. I asked them then why did they not notify me before? They could not answer me. I asked that they send me a statement with the amount in arrears so that I can pay it. Up to now, more than a week later and numerous calls that I logged, I still do not have the statement. Stay away from Tracker. If they are so reluctant to send out statements, I doubt if they will be capable to find your car when it is ******.
106 replies
22 months ago
Nissan manage to disappoint again.
Friday I took my Magnite in to NTT Nissan in Potchefstroom for it's 20 000km service. I was made aware that with it's next service, it will be the last that I will be covered on this policy. Like the issue with the tyres, this was also not disclosed to me when I bought the vehicle. I was told about the service intervals. I noticed it on my service book as well. But who of us read the service book. I just feel, again, that correct and relevant info is not given when a car is sold. Unfortunately by car is only 9 months old and I will not be able to sell it now. If that was not the case, I would've sold the car. I had to take out an additional policy today to cover me up to 50 000 at additional cost. Nissan will never see me again.
53 replies
23 months ago
Poor Communication by A&G
Auto & General's communication sucks when it comes to bigger claims. I had a claim on my car's windscreen which was handled fast and efficient. But last month I was involved in a small accident with my vehicle. I immediately register the claim on the app with photos. they never contacted me just the status on the app that updated. I had to constantly contact them to try and find out what the status of my claim is. You try to use the chat function on the app, but still no communication. Please improve your communication when a claim is registered with regular updates. A&G please do not contact me, I will not take the call.
106 replies
Review Distribution
5 Star
3 (17.647058823529413%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5.882352941176471%)
1 Star
13 (76.47058823529412%)