Active since Dec 2012
I was in Milpark Hospital Casualty for a life-threatening asthma attack incurred due to chemical burns to my lungs. Whilst under extreme stress, your business took the liberty of using a number assigned the alias 'Boikemisetso Project' to repeatedly call me WHILST IN RESUS. The 'Manuella da Silva Harassment Project' might have been a better choice for caller ID. It is beyond ********* and beyond the reach of human empathy to call a patient IN RESUS. Not once, but three times in a row. I have to wonder if she also calls the phones in the pockets of the deceased heading to the hospital morgue.
In section 7, Milpark Hospital, nurses gave me medication incorrectly. A drip site went septic. When I pointed this out, Sr Susan laughed at me. Following my admission, I was forced to see my outpatient GP to treat this severe infection at my own cost. Diabetic meals not delivered on time. Prescribed IV Panado for severe pain. Obviously, it didn't work Waited 4 hours for a rehydration IV and nausea/cramping meds
In 2020, not only did Dr Savvidou bully me until I attempted suicide and lost my cochlear implants, she also neglected to tell ICU staff I was deaf. I suffered ten days on a ventilator, not because I wanted to end my life, but because she bul**** me to the point where there was no other option. There are those 'who fall' to their death, there are others, like me, 'who are pushed'. I was coerced whilst hysterically upset to tell witnesses that she must continue as my physician. I have Myalgic Encephalomyelitis and was dealing with a severe crash which rendered me bedbound. I was instructed by this doctor to 'take a hike' around the hospital grounds. I had to get ME/CFS South Africa to intervene. To this day, Olive'fail' is my worst C-PTSD trigger, and I thank my physician for every night I stay awake having panic attacks and flashbacks.
I do not recommend this clinic - My doctor de*****ed my medical aid - My doctor cold-turkey-ed me off high doses of psych meds, leading to a suicide attempt - Hospital manager shouted at me for asking for WiFi access for patients during COVID lockdown - Some OTs were rude and invalidating - Nurses deadnamed me - I was forced to share a ward with women. I am not a woman - Grounds are inaccessible for those with mobility disabilities - Food is disgusting. Whilst on a vegetarian diet, I ate beans three times a day - Air-conditioning does not work - The hospital does not adequately prepare for drug stock-outs - I was victimised and POPIA was breached because patients demanded to see my COVID (negative) test results and discuss them in a group - Hospital classes are held in a room that is only accessible by stairs, and therefore I could not attend classes at all, due to accessibility issues - My first psychiatrist threatened a non-verbal child patient with ECT if he 'did not start talking' - Nurses bul**** me for self-harming prior to admission to the point where I had a mental breakdown and panic attack
A very poor experience: - Toilet did not flush and overflowed fecies all over the floor of my room - Dr took me off all my medicine and triggered a depressive episode in her inability to taper correctly - GP invalidated my gender identity and demanded I cease HRT on no valid medical grounds - Kitchen was terrible. No diabetic food available. Friends had to send me meals - The DDU programme was a joke. Facilitators did not show up and classes were like preschool - To go to the matron required walking up or down stairs to get to her office. This is not wheelchair accessible at all - Wasted my time and medical aid funds
Dr Gordon invalidated my gender identity and agency
After my driver violated the rules of the road - i.e. turning into oncoming traffic on a three-lane busy one-way road, I reported this to uber, and was informed that I wouldn't be matched with the same driver again. I was also informed that due to my use of UberX, I did not qualify for a refund. I've tried to contact Uber to query this, but I'm receiving no response to my concerns shared. This is a double standard that is not okay at all. I might not have ordered a premium ride, but I expect that any e-hailing provider must and will take safety seriously for all drivers and riders.
Great service given that the mattress was out of stock when I ordered it.
My bank cards had expired. I contacted the number SMSd to me to arrange delivery, I painstakingly explained that I did not use my legal details because I was transgender and asked the agent to please use my correct name, The call got cut off. I called back and got another agent. When I asked her to please not call me ma'am, suggesting that she rather call me by my name, Mx Tish White, she put the phone down on me, Now, totally convinced that my transition is a joke to FNB, I called the number again, horribly referred to as my deadname and incorrect gender, It was a humiliating and hurtful experience. Clearly your staff don't know how to approach a transgender client in their line of work. As we make up 4% of the population, maybe it's time for that to change. As attractive as the new cards are, they again have my dead details on them, which makes me want to rip them up an get rid of them. They are just another reminder of a world that treats us as a joke. I have been legally trying and failing to change my details legally for 4 years. My workplace sees me as Mx Tish Lumos White. My friends and family do so. Why is it so hard for a bank to get this right? I've had this account for 11 years, every time Ive raised this, I have been dismissed.
The Akeso from Hell Branch This is a complaint about my admission to Alberton Akeso 22-25 March 2021, which I'm reiterating, since Netcare took this post down on social media. 1. Diabetic food had to be brought in by my friends as staff had no idea how to cook for a prediabetic patient. Admin staff shouted at me because of the packaging of the food sent to me by friends (Checkers 60Sixty) 2. My learning disabilities (ADHD, dyslexia and dyscalculia) were not accommodated in classes. I was made to feel like an inconvenience whilst the facilitator kept letting me down promising accessible versions of addiction learning material (PDFs) every day and not supplying them. 3. Nursing staff frequently made significant mistakes issuing medications for the wrong time of day making it impossible to sleep. 4. I have Long COVID-19. I cannot shower without a chair. Every day I was promised one yet none had been provided. I wore the clothing I wore at admission for 4 days, feeling disgusting and degraded. My dignity was violated. 5. I do not feel I can achieve sobriety on the Alberton programme when I can't even hear the facilitator due to hearing loss. No effort was made to address this 6. The GP on duty is transphobic and encouraged a transgender patient who has been on hormone replacement therapy in the form of Depo Testosterone for 4 years to stop their transition. This is a violation of my human rights. 7. My psychiatrist has made radical medication changes without a taper plan, again making my insomnia worse to the point where I barely slept during my admission. 8. The nursing staff performed nearly no recording my blood glucose vitals when I gave them values I recorded prior to meals.They also did not note my oxygen saturation consistently. I have had to do that and record values. In this admission, I've basically been my own nurse. 9. When I exercised my right as a patient to ask for the process to refuse hospital treatment (RHT), the night nurse on duty 24 March 2021 behind the glass nurse's station desk laughed at me. I was later strongly persuaded to be discharged rather than RHT, supposedly to protect the reputation of the hospital. 10. My toilet overflowed. The floor of my room was covered in faeces. Not a priority for staff who took 2 hours to call someone to sort out a hygiene and safety concern. 11. The location of the office of Sr Eva is not wheelchair accessible, thus she had to come to my room. 12. All of these complaints were raised with and ignored by nurses over the duration of my admission calmly, with respect and concern. I had to post some of these complaints on Netcare's Facebook page before any staff member bothered to address them from a managerial level. By then, it was too little, too late. Soon after, Netcare deleted my complaint from their page.
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