AW
andre W
Active since Jan 2013
5
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0
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Reviews
5 reviews66 months ago
Banned from Restaurant, despite financial settlement (without proof of cost)
I have been dropping in @ De Kelder Plattekloof Restaurant & Pub for more than 10years. The ultimate humiliation (apart from very slow service @ times with bartenders having a group discussion rather than serving Clientele and pub burgers lacking compared to other pubs) happened on Thu 19Nov'20. The African bartender simply humiliated me by saying i cannot get a drink, I'm banned, i must go. (just short of voetsek). The Manager on duty @ the time knew NOTHING about any incident. The incident: I accidentally took the person next to me's car keys about 2x weeks prior. A terrible mistake (i must have mistaken it for my home remote), i returned the key later the next morning when they called me from DeKelder. I gave the person R100 & profusely appologised. He didn't want to talk further. Later he sent me a whatsap claiming it cost him R2300 to get into his car & house. I again appologised & said I will re-imburse him, if he can send me the invoice. The person replied 'pay me another R600 and the matter is settled, on which i did a FNB eWallet transfer & thought it's all OK now. Hours later another whatsapp came in, the same person asking for another R250. I said I don't understand now: he said it's settled. it did feel as if he was with friends @ DK, but i don't know for sure. A week later i got another whatsap from him, again asking for R150, but this time a loan which he will repay. I said I'm not a ATM and cannot loan him money. I then blocked the contact. With this in mind, a matter settled between me and another customer of DeKelder with financial payment (and he never furnished invoices), WHY does a african bartender think he makes the call who's banned? If it was SO CRITICAL, why was other Managers not informed. The manager on duty just ran to the same bartender to find out what happened. Does he run the Restaurant now and is this what these guys make of settlements between people. They did not ask my side of the story and simply banned me without any questions towards me. So in a way say my payments mean nothing and him not furnishing invoices are just fine. This restaurant was WAY nicer years ago before their latest revamp. I think a stern warning to the bartender and much better communication between Managers on duty is something much needed here.
168 replies
73 months ago
ADT DROPS you in LOCKDOWN and makes things difficult.
Can agree with another post: AR is OK, but admin side is NOT GOOD. I recently changed debit orders, i received no response from Brumilda Satardien who handled it, despite many emails requesting her to answer. Then had to change from a alpha security code to numberic. It's been a nightmare to get that done. The alarm went off once without them phoning whatsoever. On testing the other day, out of 4x triggers, only 2x reached them. All this in a lockdown, except 4 the debit order. I could have stopped their debit order yesterday, but Capitec's conditions state if they are taken to court by ADT, I must bear legal cost. (did ADT approach them here or is it just how it works everywhere?) So out of respect for Capitec, did not stop the debit order. Did send ADT a email stating i really don't want to pay and I don't think the service they give is worth the premium i pad. Who's 1st to TAKE money via a debit order yesterday: ADT. I mentioned I would like their reply about re-imbur*****t, should they debit the account. NO REPLY again twice in a row. I'm in N Subs Cape Town and can highly recommend any other company but them. For now won't say with whom i went.
315 replies
128 months ago
THIS SCAM MUST BE EXPOSED & THEY MUST PAY FOR IT.
Below email sent to Vodacom xplains all:<br> Attached your latest invoice which shows R247.04 to be debited 30 September. Why does it show this amount yet the statement shows the correct R149? DOES A CREDIT YOU PASS AMOUNT TO ZERO? PLEASE RESOLVE THIS OR I'M STOPPING DEBIT ORDER.<br> <br> ALSO: On Friday 25 September, my services was again abruptly cut due to 'call limit exceeded'
75 replies
135 months ago
Vodacom Restored Connection
After about 3x months of ongoing emails & calls, Dominic did manage to offer me a settings solution, that worked & still does work. It took a while, but thank you Dominic.
77 replies
135 months ago
RYOBI SERVICE CAPE TOWN INCOMPETENT, SLOW AND DUMB
Handed in a RLT1000 Line trimmer which stopped working, on 20 Feb.<br> Was there on 19 Feb, driving 10km 1x way: everyone open, EXCEPT Ryobi:<br> closed for stock take: in the middle of month??<br> I really need this tool, it has various attachments: opened it myself couldn't<br> see anything wrong, took it to them 20th. They said they're very busy &
77 replies
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