BA
Bernd A
Active since Jan 2013
17
Reviews
0
Industries
Reviews
17 reviews6 months ago
Wine concoction
I have bought the 3l dry red for a number of years and found it to be really good. Lately the wine has tasted really awful like smokey expired vinegar. I can't even use it as a meat marinade.
0 replies
9 months ago
Great expectations ended in a big disappointment.
The access road to the Royal Natal National Park is already not great but we expected the road to get better once we were in the park. No map or layout was given when we got to the gate but we received verbal instructions how to get to the Thendele Chalets. The tar road began to deteriorate more and more with huge chunks of tar missing and large potholes. It is clear no road maintenance has been done there for years. On one section the tar had sunk away and we could not navigate around it as there was a steep incline. We were afraid to damage our car and turned back before we managed to get to Thendele where we had booked for 3 nights. We were on our last leg of our journey through South-Africa and this was a huge disappointment. We had to make last minute alternate reservations at another reserve at great cost. The response from Ezemvelo KZN Wildlife has been disappointing.
159 replies
12 months ago
Minus ten
My wife was refused to board the plane in Warsaw although she had a valid permanent residence permit. They insisted that it had expired. This forced my wife to go back to her war torn country Ukraine. I flew over to Poland to console her and we flew back with another airline. I tried to have the flight reimbursed through their customer service channel but it was clear to me that they were not interested. I then contacted the ombudsman in Poland was extremely helpful. They forced Lufthansa to pay back the money. I am extremely disappointed how this whole situation was handled and that they never admitted wrongdoing. We will never recommend or fly Lufthansa again.
0 replies
28 months ago
Spar? not like this...
Spar in the Cape Quarter is a badly managed shop. Besides high prices, each time there is a promotion I have to prove and convince them about the special. This happened again today. If you give a review they answer that you must fill in a form on line that does not work. After they recalculated the prices I was still overcharged but was not going to argue over a few rand. This is unacceptable.
0 replies
29 months ago
Well done Checkers
I was really impressed with Checkers in Kloof street with the Black Friday promotion. On 23.November I arrived there at about 06h30 and all items were cleary labelled and enough stock of each. All prices were correct on the tillslip. Well done, to all staff.
0 replies
35 months ago
Waky-Waky
Pick 'n Pay Hypermarkets do not answer their phones. They advertise a cell phone which is only available at selected hypermarkets. To find out which one has it is impossible. My experience with Pick' n Pay is very disappointing generally. Technology has not arrived or is severely lacking at this company....
106 replies
37 months ago
Slow unacceptable service
My wife put money in her tax free account and they said it would take 10-15 working days. That does not say much because I do not know when they are actually working. Those 15 "working days" have come and gone and I have received no reply to my email that I have sent. Very slowwwwww service. Every year it is the same. Thinking of moving the investment.
53 replies
39 months ago
Got power now
This company only takes your money after they confirmed stock. After the payment I received my order the next day by a courier. Excellent service.
0 replies
40 months ago
Pick n Pay Garden Centre is on auto pilot
The Garden Centre Pick n Pay was recently refurbished however the management is non existent. There is hardly a day that passes where my items are charged correctly. When there is a problem at the till, the cashier shouts down the aisle for help. This happened again today and eventually the cahier left her desk to search for help leaving the customers stranded. How about having a bell or giving the cashier some airtime to make a call. This is just unacceptable behavior. There is no more customer service desk. The one employee at the kiosk will shout down the aisle for Natalie if there is a refund needed. When today there was no response another customer offered to look for Natalie herself. This store seems to be on auto pilot as it is badly run and customer service is almost non existant.
132 replies
45 months ago
Still waiting
Still waiting waiting for my R 1125 refund which was approved almost 3 months ago. Home affairs stole R 10000 from me please don't let me make another bad experience.
134 replies
Review Distribution
5 Star
3 (17.647058823529413%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
14 (82.3529411764706%)