FM
Francesco M
Active since Jan 2013
3
Reviews
0
Industries
Reviews
3 reviews75 months ago
Cell C Northern Cape Mall
Cell C Northern Cape mall is next level useless. I took out a data contract for our business and immediately saw there was no coverage, despite been told that there was. We emailed Cell C on the 26th April 2019, to cancell the contract due to no coverage. Cell C is still debiting my account, despite not been able to use any data for nearly a year. I have sent the cancellation x7 times now, and still waiting for a refund. I have never met such a bunch of incompetent business in my life as the Cell C Northern Cape Mall. Anyone thinking of business with these clowns, please think again. Shame on all of you.
168 replies
122 months ago
Poor Service
My daughter had a Sony M4 Aqua for 2 days and dropped the phone which cracked the glass only, phone in perfect working order otherwise. We booked the phone into the Global Cellular branch in Galleria Mall, with the condition that we have it back by no later than 16hoo on the 1 April 2016, as we were heading back to BFN the next day. They confirmed stock availability after writing down serial number and calling for stock availability. At 16h00 the phone was not back from repairs due to traffic, we were told to carry on waiting. Then a call that the screen was making black spots, then the connectors were damaged due to the fall, then there is no stock, then the phone is a special edition, then they can repair, then they cant. After hundreds of stories we went to pick up the phone at the Toti branch to find that they cannot give the phone back to us in a working order and they had damaged the phone casing trying to pry off the damaged screen. <br> <br> If anyone is considering taking their phones to these fly by nights with all of their hundreds of promises and excuses. I advise them to send it to reputable repair centres, to avoid themselves future frustrations.
0 replies
122 months ago
No idea of customer service
After sending my vehicle to Lindsay Saker BFN for minor repairs, which took two weeks. Clearly no one at Lindsay Saker has been without their vehicle for two weeks!!! Upon receiving the vehicle which is fitted with a Sat Nat unit, I noticed that it was not working, due to one of there staff members had stolen the micro SD Card containing the maps, out of the fitted unit. Upon reporting this to not only x2 members of the service team as well as the workshop manager, until now I have had no response. This was on the 29 March2016. I also left several messages for the Dealer Principle to please call me, also no response. I called VW SA which all was communicated that the dealership will contact me in 24hours. Again no response.<br> <br> I am a VW fan, however it seems that it is now time to find another brand, as VW clearly don't understand that communication is essential in todays times. VW also don't understand that keeping ones vechile for 2 weeks in not OK. VW also don't understand that not contacting a customer to sort out problems regarding theft is also not OK<br> <br> VW really???<br> Unbelievable....
0 replies
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2 Star
2 (66.66666666666667%)
1 Star
1 (33.333333333333336%)