CC
Chomba C
Active since Feb 2013
5
Reviews
0
Industries
Reviews
5 reviews2 months ago
Bold Incompetence in dealing with money. Totally Useless. Not sure how they remain in business.
These guys deserve a negative review! Incompetence at its best. Take you round and round for weeks to recover money that you've remitted to them. DO NOT TOUCH THESE GUYS WITH A 9 FOOT POLE!
0 replies
48 months ago
Money Gone, Order has Expired - No one to help!
These guys deserve a minus 5-star rating! After making eight calls, my online order issues not yet resolved. Money comes off your account (on Instant EFT), but order status is still 'Awaiting Payment'. After a while, the order has expired. Money's gone! BEST ADVICE: DO NOT put your order via online or even worse pay through PayU Instant EFT. You'll spend the rest of your life trying to get your money back.
0 replies
59 months ago
Standard Bank home loans Hung up on me!
Have been trying to sort out my Bond with Standardbank Home loan for a couple of months. Finally managed to get the numbers (Cell number & landline) of the legal officer in charge - Sibongile Totetsi. When she finally picked up my call on her cell phone, the issue became how I got her number - not sort out my long-standing issues. Suffice to say that she was completely arrogant and hangup on me! Hang up on me for finding her cell number, to try sort out issues with a 'client'. Amazing the disconnect corporates have with their 'clients' - treating them like Trash! Well done Sibongile, well done!
106 replies
62 months ago
Horrible, horrible service!
Horrible service! Completely unreachable, days without responding to a query, and accounts were frozen without any recourse - after 4 years with them!!! Just avoid these guys, they'll give you more headaches than help your business. Cannot believe they are still in business.
0 replies
98 months ago
ABSA Online Banking - SUCKS!!!!!
I run a small business and have not had Internet banking for over 3 weeks (06April2018). To rectify, I called online banking services and was told to go to the branch (Went to Greenstone)... They managed to get the login sorted. But then, I was not able to make any transactions because 'verification request could not be sent or received' with the App. I went back to their Isando branch and the issue was escalated through Client Services to Online Banking. Was told to wait for 24-48 hours for resolution! Nothing happened. A week later.... nothing! All along, my clients are wondering why I cannot pay them! Then I called twice and finally (after holding for over 45minutes) got in touch with Thandi Gagela - Tried everything online and could not get the service working! Again, the issue was escalated! - Given another 24-48 hours for resolution. A Week later, I was still trying to get the issue resolved. After making calls and waiting for hours on the phone, I'm still getting the same response - "Escalated to technical department, give us 24-48hours!" Very frustrating and extremely disappointed! Clients think I'm not telling them the truth - lost business and trust Cannot easily move to another bank (I wish it was that easy) because of the debit orders and other contractual obligations, that require resolutions from board and trustees! Totally fed-up, hoping for people to know that dealing with ABSA is totally a waste of time, money and resources! CC
106 replies
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1 Star
5 (100%)