Payoneer
Unclaimed Business
|1|9 Reviews (last 12 months)|This business does not respond to reviews
Payoneer
Unclaimed Business
|1
9 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Payoneer is drawing significant frustration from South African customers, particularly around account verification, blocked profiles, and inaccessible funds. A recurring theme is the difficulty of reaching a responsive human support agent, with customers consistently mentioning automated replies, unanswered emails, and prolonged delays. Several reviewers describe undisclosed charges, login process changes, and verification requirements that they feel restrict access to their own earnings. Customers tied to platforms like eBay express feeling trapped, citing a lack of resolution despite repeated attempts to engage support channels.
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|9 Reviews
Sep '25 - Aug '26
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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SB
Stephan B
1 reviews | Active since Feb 2020
6 Mar 2026, 09:30
Payoneer the *******
They have no help or support, then they take all my money, and when I request information, they don't respond. I have been struggling since November, and this useless company just takes and does not give. DO NOT USE THEM. They are just a bunch of *******,
Helpful (0)
|Replies (0)SB
Stephan B
1 reviews | Active since Feb 2020
6 Mar 2026, 09:30
Payoneer the *******
They have no help or support, then they take all my money, and when I request information, they don't respond. I have been struggling since November, and this useless company just takes and does not give. DO NOT USE THEM. They are just a bunch of *******,
0
Replies (0)wT
warren T
1 reviews | Active since Dec 2014
24 Feb 2026, 00:26
Payoneers' unprofessional support
Hi, i am hoping ot get Support from Ebay with this complaint. I have for the past 2 months trying to get my account verifed by Payoneer, i have been luckily enough to receive responses from their support team, but i keep on getting told that "i will ensure your account is activated' and then never hear from that person again until you log another complaint. The fact that Payoneer controls the usage of Ebay accounts and that they are not helpful enough to resolve simple issue's, secondly its difficult to get hold of Ebay's support team to complain about Payoneer's unwilliness and unprofessionlism. Customer ID: ***
Helpful (0)
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warren T
1 reviews | Active since Dec 2014
24 Feb 2026, 00:26
Payoneers' unprofessional support
Hi, i am hoping ot get Support from Ebay with this complaint. I have for the past 2 months trying to get my account verifed by Payoneer, i have been luckily enough to receive responses from their support team, but i keep on getting told that "i will ensure your account is activated' and then never hear from that person again until you log another complaint. The fact that Payoneer controls the usage of Ebay accounts and that they are not helpful enough to resolve simple issue's, secondly its difficult to get hold of Ebay's support team to complain about Payoneer's unwilliness and unprofessionlism. Customer ID: ***
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Replies (0)BG
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Jo-Leigh
1 reviews | Active since Mar 2024
19 Dec 2025, 13:11
Payoneer account blocked due to name formatting – unable to reach support via email
I am posting this review purely to get Payoneer’s attention, as I have been unable to reach a support agent who can actually assist me via email. I have a Payoneer account used to receive income from PALFISH. After approximately 10 months, my account was blocked because my name did not exactly match my ID. The issue is that my legal name contains a hyphen, but Payoneer’s system does not allow special characters, which forced me to enter my name differently at the time of registration. Since then: I followed Payoneer’s instructions to open a new account, but it was blocked because only one account per customer is allowed. I was then told to reuse my original email, which again resulted in an automatic block. I have emailed support multiple times, but every reply says “reply to this email if you need further assistance,” yet those email addresses do not accept replies and return auto-responses saying emails cannot be delivered. I am now unable to submit documents (ID, bank statement, marriage certificate) to a real person who can review them. I am more than willing to fully comply with Payoneer’s requirements. I simply need: One active account Clear guidance on the correct name format (with or without the hyphen) A support agent who can receive my documents and resolve this properly At this stage, I am not receiving assistance through normal support channels, which is why I am reaching out via HelloPeter. I kindly ask Payoneer to contact me so this can be resolved. Thank you.
Helpful (0)
|Replies (0)J
Jo-Leigh
1 reviews | Active since Mar 2024
19 Dec 2025, 13:11
Payoneer account blocked due to name formatting – unable to reach support via email
I am posting this review purely to get Payoneer’s attention, as I have been unable to reach a support agent who can actually assist me via email. I have a Payoneer account used to receive income from PALFISH. After approximately 10 months, my account was blocked because my name did not exactly match my ID. The issue is that my legal name contains a hyphen, but Payoneer’s system does not allow special characters, which forced me to enter my name differently at the time of registration. Since then: I followed Payoneer’s instructions to open a new account, but it was blocked because only one account per customer is allowed. I was then told to reuse my original email, which again resulted in an automatic block. I have emailed support multiple times, but every reply says “reply to this email if you need further assistance,” yet those email addresses do not accept replies and return auto-responses saying emails cannot be delivered. I am now unable to submit documents (ID, bank statement, marriage certificate) to a real person who can review them. I am more than willing to fully comply with Payoneer’s requirements. I simply need: One active account Clear guidance on the correct name format (with or without the hyphen) A support agent who can receive my documents and resolve this properly At this stage, I am not receiving assistance through normal support channels, which is why I am reaching out via HelloPeter. I kindly ask Payoneer to contact me so this can be resolved. Thank you.
0
Replies (0)PV
Prince V
1 reviews | Active since Jan 2025
13 Dec 2025, 06:20
Worst organization
The worst seevice peovider took the 2 years to review a document after that they cancelled my payment thus I was unable to access my funds .Thank you foe making me homeless Payoneer .Was given none stop runarounds was put on hold for more than 10 minutes only to get an apology no solution no remedy .The call center agents have no clue responses seem automated .Highly dissapointed
Helpful (0)
|Replies (0)PV
Prince V
1 reviews | Active since Jan 2025
13 Dec 2025, 06:20
Worst organization
The worst seevice peovider took the 2 years to review a document after that they cancelled my payment thus I was unable to access my funds .Thank you foe making me homeless Payoneer .Was given none stop runarounds was put on hold for more than 10 minutes only to get an apology no solution no remedy .The call center agents have no clue responses seem automated .Highly dissapointed
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Replies (0)CF
Chad F
1 reviews | Active since Mar 2020
1 Nov 2025, 02:03
Payoneer is a bad platform and a ****!!
Payooner stole almost 40 dollars from me, I havent ordered a physical card and it wasn't disclosed to me that I would be charged, after complaining to them they said they can't help me and I was so ****ed of that I asked to remove my account as I thought they were ****ming me. Please help me get my money back it's been a few years now and I came across people post about them taking their monies.
Helpful (0)
|Replies (0)CF
Chad F
1 reviews | Active since Mar 2020
1 Nov 2025, 02:03
Payoneer is a bad platform and a ****!!
Payooner stole almost 40 dollars from me, I havent ordered a physical card and it wasn't disclosed to me that I would be charged, after complaining to them they said they can't help me and I was so ****ed of that I asked to remove my account as I thought they were ****ming me. Please help me get my money back it's been a few years now and I came across people post about them taking their monies.
0
Replies (0)HR