DM
Dhesu M
Active since Mar 2009
12
Reviews
0
Industries
Reviews
12 reviews2 months ago
Amazing service
I needed parts/consumables for my service as my vehicle is out of motorplan. I posted on the BMW group on Facebook and Joel who was in the parts division contacted me a few years ago. He provided a quote. I shopped around and found the quote that he supp**** to be reasonable so I have been purchasing parts from BMW Clearwater ever since. I recently needed to have my battery replaced. Unfortunately Joel is no longer with BMW but Memsy happily assisted me with a quote for a battery and labour. Unfortunately, the branch was fully booked so I got a booking in 2 weeks but it was such a pleasant experience. I had to wait for my insurance to send a company to jump start my car so I only got to BMW by 9am. They accommodated me and dropped me off at my place. Booked an uber to fetch me in the afternoon before traffic buildup and the pending storm and the price that I paid was very reasonable for the Battery and labour. I highly recommend this branch.
0 replies
2 months ago
Minutes was taken away before being used or expired
i had requested a call back on Monday since I can not get through to an agent via the call centre. I did receive a callback but a case was not logged. I then requested a callback yesterday and a case was logged. My issue is that my minutes from last month and this month expired on the 15th Feb together with a 200 minute bundle that I bought which is a 30 day bundle. Only the 200 minute bundle should have expired and not all minutes as minutes carry over for a month and i am sure that i did not use all minutes. I have been with out minutes since the 15th Feb and I was told yesterday today when I requested another call back that my query will only be looked at on Monday i.e after 72 hours.
0 replies
4 months ago
No feedback on authorisation for a CT scan to be done while and after hospital visit
I was in hospital in November and the doctor wrote a motivation for a CT scan to be done on the 24th November. I was discharged by the 27th November as no feedback was received from Bonitas. I phoned Bonitas constantly and still no feedback was received. The doctor closed his practice on the 19th December and I still did not receive approval for the scan to be done
112 replies
17 months ago
Medical aid paid for blood tests in August 2024 but Lancet has not settled accounts to date
I had conducted weekly blood tests since March. There has been back and forth with Lancet and the medical aid but the medical aid settled accounts at the end of August. I submitted the remittance to Lancet but Lancet still has not settled the accounts as per the remittance. Lancet in July changed the pricing of the blood tests that were done in March and back dated the pricing on their side but the medical aid already processed the payments on the pricing initially submitted. I have followed up with Lancet about 2-4 times a month since then as they continously send me statements. Lancet has not handed these accounts to debt collectors who contact me.
56 replies
60 months ago
Data is carried over but removed without usage,
I have an LTE contract which I upgraded in March to get 40 GIG day and 40 Gig night. I was told that the day data would carry over for a month. Unfortunately, after the data is carried over, the data used is deducted from the data allocated in the current months and not the carried over data which is supposed to expire in the current month. I had tried to phone the call centre, logged a fault online etc. I had logged a case and did not receive feedback. I went to the store twice to log a call back. A call centre consultant eventually contacted me and told me that the 40 GIG day data is broken down into 20 GIG day LTE data and 20 GIG inclusive data. It seems that the system deducts from the LTE data and not inclusive which is a poor excuse of why I can not use data allocated to me and thereafter it expires and is taken away. This has been happening for 2 months and has not been resolved.
0 replies
67 months ago
Persiperience Muguwe who is a Tiler did not complete the required tiling during House renovations
Persiperience Muguwe (Persi) worked with Dolezar Construction and did tiling at my house. He only completed the tiling of the floors and still needed to tile the walls of the bathroom and kitchen. Tiles were initially bought for the entire house renovations but after the floor was tiled, there were insufficient ties to complete the renovations and he then did not return to complete the project.
0 replies
67 months ago
Incorrect amount of data allocated to my account
I had a Wifi 10 gig sim only month to month contract. I then choose a September big deal which offers R30 gig day and 30 gig night. I received an sms that my order was confirmed I received 6.66 gig data in September but only 20 gig day and 20 gig night. I tried contacting the call centre, chatting to an agent on the Telkom website, utilising the Whatsapp number and eventually contacted an agent on Facebook messenger and received feedback that there is a problem loading the additional 10 gig so i will receive my data in future. I still have not received the 10 gig day and night data.
0 replies
70 months ago
FNB was unable to assist in retrieving funds from Oriel Water and Leak Detection
I had paid a plumber, Oriel Water and Leak Detection who banks with Fnb in October 2019 twice via EFt as I did not receive an sms confirmation for the first transaction. I went to the bank and they gave me a form and said that they may not guarantee the reversal of the second transaction. So the plumber did not pay back the money but said that he would complete the job. In January 2020, he demanded more money and did not come to complete the job. I went to the branch and they told me and where unhelpful. I went to the police station 6 times and got various responses but they were unhelpful so it was a waste of time. I was told to follow the legal process via small claims court even though I think it is theft or fraud. A letter of demand was issued and I was told to go back a month later to issue a summon to court but lockdown started. Today, I saw a post of a lady who ordered pots and paid for it but it was not deleivered. Caapitec opened a case of Fraud and blocked the account so the lady was forced to return the money. I was surprised to see that a few people replied to say that their bank assisted them in similar situations. Hence, I am raising this request.
263 replies
70 months ago
Can not upgrade to a deal advertised on the Telkom website
I have a Wifi contract which is currently a sim only month to month contract. I currently get 10 gig day and 10 gig night data. I want to increase m data to the offer for 20 gig day and night time data sim only month to month contract. I logged 2 requests for an upgrade, phoned 10213 twice with no answer and sent an e-mail to 10213. I was finally called by a consultant but I was told that if I can not upgrade/change to the offer advertised on their website. I am trying to avoid cancelling my current month to month sim only deal and applying for a new deal for the 20 gig day and night data ,month to month sim only offer which would be a lengthy process and inefficient.
0 replies
71 months ago
Plumber did not complete the job that was agreed to
I hired LLyod who is a Plumber that owns his own company. He agreed to the amount for the plumbing of the bathroom. Once payment was made, he made excuses and demanded more money. He did not come back to complete the job
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (8.333333333333334%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
10 (83.33333333333333%)