VD
Valda D
Active since Feb 2013
3
Reviews
0
Industries
Reviews
3 reviews1 month ago
Worst bus service in SA
The worst bus service ever based on nonexistent delivery and lies. They tell you that the bus will arrive in 15 minutes when they know full well theyve had a breakdown. Then they say its arrived but theres n sign pf the bus. When i requested to cancel the ticket i was told more lies. First i had to call the call centre myself to cancel. The story then changed to i would not reciev a reund as i refused to get on the bus which i was supposed to board at 8h40am but the bus only arrived after 10am. They treat you as if you not paying for the ticket. No consideration for customers. We were treated as if we would have to get on the bus because we desperate. What bad treatment of customers. An old lady who was also waiting for the bus told us this had happened repeatedly on previous occasions when she travelled with this excuse for a bus service. i hope that they discontinue their shoddy service very soon !!
0 replies
90 months ago
Worst service provider
Telkom has dropped from being the most well established Telecommunications company to the worst in the industry. Their service consultants are not capable and don't know the products Telkom has on offer. You get a different version from each consultant you speak to so you never quite sure what the correct process is. I was even asked by one of them "What do you expect SA is like Zimbabwe"
0 replies
130 months ago
Management of breakdown on journey
Intercape coach left durban at 11am on 14 Aug 2015. It broke down near Mooi river due to radiator problems. The drivers reported it to the head office who advised that a mechanic will be sent. The mechanic arrived and could not fix the problem. resulting in us waiting 3 hours before arrival of another bus. Intercapes service is deteriorating. Can they make sure a coach is in condition to make a long distance journey. really now. We reached johannesburg after 9pm. This is unacceptable. waiting on the freeway for so long with no facilities. They getting like roadlink.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
2 (66.66666666666667%)