Active since Mar 2013
l purchased a "in1 LAN Network Repair Cable Tester Crimper Plier Hand Tool Kit Cat5 RJ45 RJ11 RJ12" order number #8429 in May 2020 and l never ever got it. l have contacted the customer services since them with no response and they only responded when l put a review on this platform, and they didn't refund me as they promised. Personally, l would not trust businesses like this, l still want my refund back, l won't be quiet till you refund me. l don't know if it delivering as promised online to other customers but to me they treated me badly and now its 2023.
l bought a R499 sim card from rain and they assured me it would work in my area, Observatory Capetown Groote Schuur hospital. l got the line and it surely did not work, tried it on so many devices and it didn't work. Resorted to them giving me a refund and they did not respond since l made them aware that their simcard is not working. l made them aware a few days after l let them know.
l bought a tool kit for computers in 2019 and it never came. l tried to reach them, they didn't respond since 2019 and responded in June 2021. A customer service personnel by the name of Regina Ward contacted me via email to send my banking details for a refund, l provided the details. After that, l tried contacting this contact and reliable store to no avail. Now l send them emails and calls and all l get is automated responses saying they will get back to me.
l bought a set of IT technician tools for R700 from Reliable store in 2019, way before lockdown. l called them, emailed them to no avail. In 2020 l wrote a review on this site complaining about their services and the Reliable store didn't get back to me. l haven't heard from them since l bought the tools and they never responded to my emails or calls.
l am shocked with the reviews l am seeing on reliable store's services, l wish l had looked in hellopeter before buying from them. l bought a product from them online and they sent me a tracking number with some bogus courier service called Buffalo, http://www.buffaloex.com and they claim they delivered my parcel. They did not deliver it, they don't respond to emails. Is there anyone to talk to or have them take responsibility of their actions? l can see a lot of people are being scammed by their website since they advertise products that are essential to everyone.
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