RH
Raeesah H
Active since Apr 2013
3
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0
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Reviews
3 reviews37 months ago
Woodmead Auto horror story
This is my horror story of Woodmead Auto I bought a Audi A3 from their Boksburg branch in 2021, within 2 months I started having problems, vehicle went into limp mode immediately. I first contacted my insurance and sent the vehicle in for diagnostics, the vehicle was sold to me with prior faults that were either cleared by the previous owner of the dealership. I called the sales person by the name of Naeem to notify him and to assist with the situation at hand as these were not my faults, with no joy I received a case of bad attitude probably because I'm a female but conveniently when it's time to make money everyone is nice to you. I had to go to their main branch in Woodmead as no one would answer my calls for days, the owners son Ridwaan tried to tell me this was my fault and they can pay half of the bill for repairs or pay the settlement amount for my vehicle?! I refused and asked that the vehicle be returned but then they promised to fix the vehicle. They gave me a loan vehicle in the interim that no brakes and insects coming out of the air vents. 2 months later received my vehicle with unexplained paint damages & still a faulty vehicle with all the lights on the dash still on. It was only when I contacted MIOSA and Wesbank did they start to act on their faults, The owner eventually got involved, after months of going back and forth the sales deal was eventually cancelled and the vehicle was retuned. I had to agree to not posting on social media just to get my deposit money returned. I lost R 5000 on this vehicle. Fast forward 1year 4 months later I went to renew my current vehicle license and to my surprise the Audi A3 that I purchased from Woodmead Auto is still on my name, I contacted Woodmead Auto & after giving my banking account details they paid for the license renewal , within 2 hours later of receiving payment in my account from Woodmead Auto for the license disc I had to report ***** on my account as money was deducted from my account without my permission or knowledge. I would just like to post my story here so people are aware and can make proper decisions when dealing with this dealership.
0 replies
66 months ago
Pathetic service
Placed my order for a dishwasher on the 30th November 2020, delivery was supposed to be on the 12th December 2020, after not receiving the delivery I called them only for “Archie” to say delivery cannot take place as they are out of stock but the item was still advertised as in stock on their website. I logged a refund request on the 17th December 2020. To date I haven’t received no feedback. They don’t answer calls or respond to emails. There’s no accounts department. They a bunch of scammers. They’ll take your money but they won’t give it back! Please be careful!
0 replies
129 months ago
NO FNB CUSTOMER SERVICE
On 02/11/2015 I transfer money into an account, I did it through the Online banking app from my phone.I transferred the money into an incorrect account, the account name was incorrect also and branch code wasn't entered. I realised the mistake after the person who was supposed to receive the money got an sms but the funds weren't reflecting into the account. The transaction was done in the evening, I could not contact the call center as their working hours are until 5pm, the next morning 03/11/2015 I contacted FNB and was sent a reversal form.<br> <br> I contacted FNB on 10/11/2015 for an outcome they had nothing.<br> Wednesday the 11th I received an email from Queen Magotsi stating the outcome was unsuccessful because no authority to debit.<br> <br> My argument is how can FNB process the transaction if the account details are incorrect?<br> <br> I called FNB this morning 12/11/2015 I spoke to Queen who could not assist, I told her to put me through to someone who can assist, I was put through to Adel Billings who was unable to assist me, her response was this is no longer in their hands and I should contact the account holder. Some service FNB provides.<br> AND JUST LIKE THAT MONEY GONE. THIS IS FRAUD!!!
1 reply
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