Active since Apr 2013
My contract with weavacell ended December 2014. I have to date had TWO illegal debit orders go from my account. The latest was 1 July 2015, the amount of R411 was stolen from my account. I immediately emailed them and demanded my money be paid back. I received an email back stating they have requested an urgent refund, this morning an amount of R294.46 was paid back to me. Weavacell kept R116.54 of my money. I have tried calling them this morning, no answer. I have sent an email, and received no acknowledgement or answer as to why I didn't receive all my money back. If one more illegal debit order goes from my account, I will take legal action. Please rectify IMMEDIATELY and pay my money back TODAY.
We entered the Spar Woman's race in Cape Town. We had a problem with collecting our race numbers and was trying to call Pearl on 021 699 0615/087 700 8264 (the numbers given on your website) and absolutely no one answered the phone. We were wanting to see if we could make alternative arrangements for our race numbers. Absolutely pathetic that no one answers a phone!
On Saturday, I left a comment on one of the posts re our race numbers for yesterday's Woman's race. I see today, my post was deleted and I am unable to make any further comments? I was trying to call the number for the event organiser since Friday re a solution for our race numbers that I couldn't collect and there was no answer. Myself, my daughter, my cousin and her friend lost our money due to NOBODY answering a telephone. Absolutely pathetic! And to top it off the administrator of the spar Western Cape Logistics page, deletes my comments and blocked me from making comments. Shocking service!!! By the way I'm a single mother who bought our tickets for myself and my daughter as an outing and wanted to spoil my daughter! NEVER EVER will I support Spar again!
We booked a parcel for same day express from Bloemfontein to Lanseria on Friday, 27 March 2015. This morning the lady from Cape Town office called me, to say that our parcel landed up in Cape Town. That parcel was suppose to leave for Namibia on Saturday. This is not the first or the second time, that Courier Guy has made us look bad with our clients. Utterly unacceptable. We will be closing our account and look for another trustworthy courier company. We have spent a lot of money on The Courier Guy, only to receive the worst possible service ever.
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