CD
chantelise B
Active since Apr 2013
4
Reviews
0
Industries
Reviews
4 reviews29 months ago
Useless!
They actually don't even deserve a 1 star.. Worst non service ever. When they do answer, you get someone that can't even speak properly and can't spell. They always respond with "send a speed test email" which they never answer. Its ridiculous! Dreading to see how long it will take to cancel this useless fibre contract
0 replies
38 months ago
Worst brand and service ever!
Worst customer service from Delonghi I will never buy this brand again! I've had my coffee machine for 2 months and it stopped working. -handed in. Request a new machine. Not repaired! -they need the accessories.. sent it to them... -they misplaced the accessories -heard nothing.. waiting and waiting. -follow up.. 5th time. Now they need 1 more day -Fed up, I now asked for a refund. -they declinded the refund. Yet according to the customer protection act, I can ask for a refund within 6 months of purchase. -now they fixed the machine without my consent after I asked for a new machine. Again.. another reason i want a refund now -again follow up. Now they can't find the jobcard to see what was wrong. Now they want to do another accesment. Why? Back and forth.. going from one department to another. Do they even know what they're doing. I don't want this brand if this is their customer service. It's been 65 days. They officially have the machine longer than I've had it.
0 replies
41 months ago
Best investment we have ever made! 😁 Absolutely LOVE our pool! We chose the Tau shell, looks small but it's a great size and good quality with more than enough seating
Best investment we have ever made! 😁 Absolutely LOVE our pool! We chose the Tau shell, looks small but it's a great size and good quality with more than enough seating. Christo and his team were great, installation was super fast. He explained to us the ins and outs in detail. After sales service is simply incredible! Thank you Christo and team.. 💪🏻 highly recommend Cosmo Pools!
132 replies
41 months ago
Best investment we have ever made! 😁 Absolutely LOVE our pool! We chose the Tau shell, looks small but it's a great size and good quality with more than enough seating
Best investment we have ever made! 😁 Absolutely LOVE our pool! We chose the Tau shell, looks small but it's a great size and good quality with more than enough seating. Christo and his team were great, installation was super fast. He explained to us the ins and outs in detail. After sales service is simply incredible! Thank you Christo and team.. 💪🏻 highly recommend Cosmo Pools!
132 replies
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (50%)