Active since May 2013
Don't use this company.Absolute *******. Bought a gift box of chocs and biscuits that I selected to the value of R360 for my niece that achieved 7As in matric.I chose the 'select your hamper' option.Items received were all from Woolworths to the value of R280. Not one item I selected was received..I selected 7 and received 5..like cheese when I ordered chocs and biscuits.. Spoke to Beth,Jessica and Yekini via email, all of whom stopped responding when I expressed my concerns..Sent the + 10 emails with no response. Totally aghast with this company and it's shoddy service
I was assisted by admin manager Olivia Tsoai when the customer service queue was extremely long and I needed a copy of receipt that my son had misplaced. She had to go through stacks of receipts but was so calm and reassuring and eventually found it. I was so impressed...what a great individual and in my opinion a valuable asset to Truworths Secunda Mall.
My battery stalled at a critical time. I was assisted by Moloko Mathabathe from Insure 24 alarm response/road assist. She was calm, communicated clearly and efficient. I was assisted promptly and on my way in record time. Her follow up was immediate and left me extremely satisfied. Great service thank you Moloko