MD
michael D
Active since May 2013
8
Reviews
0
Industries
Reviews
8 reviews64 months ago
Nedbank's disgusting service to a loyal customer of 40 years
I have been a customer of Nedbank card division for over 40 years and the one time I am not able to pay my monthly amount on time due to not being close to an internet facility and then paying 3 days late,they bill me with R300 interest. I contacted the professional banking division where I am a customer to be told that sorry they cannot do anything to wave the R300. I am a pensioner and an extra R300 is a lot of money. I am also a client that has never in 40 years defaulted on a payment. I am extremely disgusted in the treatment I received from Nedbank.
0 replies
67 months ago
ADT technical service non exixtent
ADT technical service Sandton non existent. Called them twice to urgently attend to faulty radio link from home to ADTcontrol room. Alarm signal is not received by ADT control room therefor no reaction to alarm going off. Criminals can do what they like to you with no reaction from ADT. There response to me is that we have to wait a WEEK until they can come and check problem, absolutely no urgency, they do not care if you get killed or robbed. Radio belongs to ADT not me, my alarm is 100%, so fault lies with ADT signal. They keep on sending SMS's saying they care about your safety, ABSOLUTE JOKE!!!
1 reply
89 months ago
Vodaco Uchoose contract dishonesty
This is my 6th complaint since Sept 2018 re Uchoose contract dishonesty by Vodacom. I am short changed every month with the amount of airtime I should be allocated, they owe me R181.73 airtime incorrectly subtracted over the last 3 months. Vodacom should you contact me please get a senior person to speak to me who understands how to interpret point 10 of my Uchoose contract and not an agent who reads a Vodacom scripted answer to me and cannot interpret contractual law.
1 reply
91 months ago
Vodacom dishonesty
I posted the following complaint on 5/12/18 . "I had a pathetic reply from Vodacom Hello Peter team. The person that contacted me had no idea what is in the Uchoose contract. My complaint is that Vodacom blatantly ignores point 10 of the contract and steals airtime due to me by shortchanging me with the airtime. Vodacom when you contact me please get a senior knowledgeable person to call who understands contractual law." They were going to contact me, to date nothing, no customer service at all.
1 reply
91 months ago
Vodacom dishonesty
I had a pathetic reply from Vodacom Hello Peter team. The person that contacted me had no idea what is in the Uchoose contract. My complaint is that Vodacom blatantly ignores point 10 of the contract and steals airtime due to me by shortchanging me with the airtime. Vodacom when you contact me please get a senior knowledgeable person to call who understands contractual law
1 reply
91 months ago
Vodacom dishonesty
Every month Vodacom updates the airtime on my contract incorrectly should be R120, this month they only gave me R97.54, I call it stealing.
4 replies
94 months ago
Vodacom no service delivery
I sent following e-mail to Vodacom on 11/9/18 to date no reply, Good day, I have a complaint re point 10 of your terms and conditions pertaining to the uChoose contract. It states" 10. Monthly subscription airtime allocated as part of uChoose Flexi Plans will carry over up to a maximum of five month’s allocation, recharge airtime does not have an expiry." I have spoken to various people at your call centre and not one can explain point 10 to my satisfaction. I have been told that the carry over is to a maximum of 3 months, 5 months and 6 months. They have no idea of the value that can be carried over and how Vodacom deducts airtime when you have reached your limit, according to my interpretation of what they tell me there is no carry over allocation within the uChoose contract. Can a Senior Manager, that has knowledge of this contract, please call me to explain point 10. Thank you, Disgraceful service, I have been their customer for years and have 3 contracts at present
1 reply
95 months ago
Jardine flooring outstanding service
Outstanding service from Shane and his team, from the day I was given a quote to installation everything was done with extreme professionalism and friendliness. I can recommend Jardine flooring to anyone who is looking for service excellence. Thank you for a fantastic job. Michael
0 replies
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7 (87.5%)