JP
Jennie P
Active since May 2013
25
Reviews
0
Industries
Reviews
25 reviews5 months ago
No assistance from MANCOSA to date.
I posted a review explaining mt issue with MANCOSA a week ago, I was contacted by the wrong department. I was then told the correct department will get back to me. This was never done. I was unable to apply for a re-mark or re-submission due to issues with the site.
71 replies
5 months ago
MANCOSA system designed for failure
I am currently in my fifth year of study with MANCOSA and have never experienced any issues until this year. Recently, I was unable to access the re-mark or re-submission option for my assignment — the prompts were not emailed to me as usual, and the option was unavailable on the portal when I checked. When I contacted the student helpdesk, I was advised to re-register for the module without proper investigation. I explained that I have been facing recurring online access issues this year. The consultant initially mentioned that the re-submission tab may not appear immediately and promised to follow up with the IT department and check my profile. This was never done. Additionally, the research proposal deadline (originally 15 August) kept changing, causing further confusion about internal rules and processes, how does the University change deadlines at their leisure. This reflects a lack of coordination and communication that unfairly disadvantages students. It is disheartening that MANCOSA’s default response is to fault students rather than investigate systemic or technical issues, especially considering the challenges of distance learning. I am deeply disappointed by this experience. I have paid for my nephew to study with MANCOSA next year, but this situation has made me seriously reconsider that decision. I urge MANCOSA to review my case and provide a fair resolution, as students should not suffer due to administrative or technical failures.
71 replies
8 months ago
Hisense does not value their brand image.
I purchased a dishwasher off Takealot and it started leaking, Hisense sent a technician to assess the unit. It was found to have a manufacturing error and they promised to take the unit and refund me my money. The unit was taken by hisense but to date I have never received my refund. This was over two weeks ago. Nobody responds to my emails now about when I can expect my money to be refunded. This has been such a bad experience for me. I will never purchase another hisense product again.
106 replies
8 months ago
Leaking dishwasher. After sales support is so poor!
Bought a brand new dishwasher off takealot. Leaked from day one. The leak stops then comes again. It has gotten worse. Hisense promised to send a technician but never did. They say they cannot get in contact with me but my phone is on and working. I regret buying this dishwasher.
212 replies
9 months ago
Poor client services
My vehicle was paid in full and my account was stil debited for the installment. I have tried the calle centre and email but nobody responds, call centre is busy can hardly hear the consultant and calls just cut. Authentication system is faulty, spend most of my time waiting for a code to be sent to my phone before I can get help. This is pathetic.
53 replies
10 months ago
Mancosa shaky online platform and poor response times.
This is my fifth year with Mancosa, currently completing my Honors in Marketing Management. I have never had issues until this point. Registered for graduation for my Degree and my registration was not captured. To date I still no not have my certificate. Somehow online platform is now problematic. Some assignments I get a confirmation on submission email. Some I dont. My last project was submitted days earlier. On the day results were release status change on Mancosa to outstanding by 32 days. To date no response from Mancosa ahead of my upcoming examination. Honestly disappointed.
53 replies
25 months ago
Webafrica is the worse customer experience I have ever had.
Absolutely poor customer service. Made me purchase a router when I already had one. Waited two weeks and said I need a whole new connection a technician will contact me. To date nobody has contacted me. Agents are rude! Do yourself a favor and get Rain. Faster, more reliable and better value for money with their month to month 5G router.
0 replies
28 months ago
Ooba homeloans for the win!
The prospect of applying for my own home loan was giving me sleepless nights. Ooba homeloans was my saving grace throughout this process. Marlyn Pillay and Shrish Hagoon, professional, insightful and funny too! I laughed my way to a phenomenal interest rate and final grant for my bond. Thank you for exceptional service.
129 replies
29 months ago
Refuse to refund overpaid funds.
I usually pay via debit order. MTN sends me a message saying my debit order was unsuccessful 4 days before it even went off. They then demand that I make payment via EFT to avoid suspending my line. I did that and they then debit my account. Paid double. Asked for a refund and they refuse to refund my money. This is a whole R1400.
0 replies
33 months ago
Subscription was deducted without my knowledge or consent.
This business lures you into a secret subscription and continues to bill you without your knowledge. I am not sure how they obtained my card details and cvv but they have been deducting funds without my consent from my personal account. They refuse to close my account because of apparent outstanding payments.
0 replies
Review Distribution
5 Star
1 (4%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (16%)
1 Star
20 (80%)