TM
Thembinkosi M
Active since Jun 2013
53
Reviews
0
Industries
Reviews
53 reviews20 months ago
ADT Not Responsive and Useless
This is the most unresponsive and useless alarm system. They don't respond to their WhatsApp service or emails. Based on my three years of experience with them, I do not recommend them. USELESS! I've written emails and WhatsApp and no response. Just ask yourself how they respond to emergencies.
106 replies
30 months ago
FNB App Chat Service Poor
I'm so so disappointed with FNB chat service. I had an issue with my internet banking where I needed to change one of my profiles to default and was given instructions that never worked and was asked to raise a ticket which I did and was given the same instructions which never worked, because it's not critical I didn't really take note and continue using the other profile. And now I'm having issues with my App I can't transfer from cheque to home loan account since the 23rd of October 2023 the amount automatically reverses. I reported and spoke to Mahlatse who transferred me to Emily from the digital service desk and she told me to restart my phone and switch off my mobile data. It didn't work and I told her and she advised me to register an error which will take 24-48 hours. I said I couldn't wait that long and had the experience when I logged a call and nothing happened instead I got the same answer as what digital told me to try. To my surprise, Emily dropped my chat and stopped the chat. This delay is really causing so much inconvenience since my bond interest is growing! I'm super disappointed with the service I got and really surprised with the standard of service that I received.
131 replies
32 months ago
Makro Online - No Deliver But Claimed to Deliver Becareful
I order groceries for my mom last month only to find out the delivery that was marked as being delivered was never delivered. My parcel was split into two (2) of which one part of the deliver was made and the other part was not. The deliver person called me to say they won't be able to deliver since the address is in the "township" I said to him okay please return the parcel because I ordered online for my mom's convenience. Funny enough days later I received a notification that my parcel was delivered of which I didn't really follow-up only to find out it wasn't the case. My mom confirmed today that the deliver was not made when I was asking her about ordering for new groceries. I feel very ****** and misled because of Makro lying to me. I want proof showing the delivery. I want Makro to process my refund and can confirm I will never order from Makro ever again.
262 replies
39 months ago
Credit Card Collection on A Prescribed Debt
I've been called by ARA Absa's collection agency however the account has been dormant for the past 3 years or more and have not had anything from Absa. I have not acknowledged the debt in the past 3 consecutive years, either in writing or verbally, not made any payment towards the outstanding amount, nor have I promised to pay. No summons has been issued within the last 3 years. They are in contravention of the NCA Sec 126b. It states that no person may continue collection or re-activation of such prescribed debt as a prescription Act 68 of 1969 (Prescription Act). Debt therefore prescribed and I'm not legally bound to repay such. Should I receive any calls I will lay a complaint with the relative authorities, ie, NCR and LSSA. Please attend to this matter at the soonest and email a Prescribed letter that this account is closed to themba18@live.co.za
112 replies
42 months ago
I'm charged for a service I never signed-up from since a year ago
I'm billed R7 every day since last year on my contract number but didn't sign-up for the service or use the service. Please refund all my money since the subscription was not authorized by myself.
396 replies
45 months ago
Disappointed with Woolworths Financial Services
I opened an account with Woolworths 9 years ago and looks like I had debit order set on the account. At the time I was using Absa Bank of which I stopped using the account long-time ago. After a while I used my account of which I made a payment of half the balance thinking since I made the payment I don't need to pay any money further for maybe the next 2 months, however I saw rejected debit order from my old Absa Bank account with rejection fees since the account is not used. I then contacted Woolworths to find out on what are the terms of which I was told store cards deduct based on the 5% of the balance of which I was not aware. I then asked on what was the rejection fee from Woolworths and was told they can't tell me since the rejection hasn't appeared as being rejected. I asked if they can reversed since I wasn't aware and their agent said no because it wasn't Woolworth's fault. I asked for the rejection and no-one seems to know.
134 replies
47 months ago
FNB Card Dispute Department Doesn’t Care or Exist
Their FNB Card Dispute department doesn’t care and they take their time. I logged a request to reverse SAPO transaction on the 27th of March 2022 because South African Post Office didn’t render the service on online car license renewal instead I had to renew my license on their branch. I’ve been following with up with chat banker and emails and they either send wrong information addressed to me or lie about following up on a certain date.
134 replies
50 months ago
Don't Make Absa Your Executor Bad Bad
It's a big no from ME. Absa doesn't follow the person's will and they are so careless. Not even answering their calls.
106 replies
50 months ago
SuperTech Group and MiWay Devaluing my Car - Bad Service
MiWay appointed SuperTech group in Pietermaritzburg. Instead of them fixing the dents only they created internal damages on my car. My car has lost value all because of Supertech. My car now has lose handles and rubber. It's a mess. I've lodge a complaint with MiWay but not yet received an answer. I don't wanna mention SuperTech with their empty promises and INCOMPETENT TEAM. I'm so disappointed on MiWay for causing so much inconvenience and costing me money and plus reducing my car's value.
106 replies
52 months ago
Makro Doesn't Care for Consumers - Buy and They Disappear
I've bought Sinotec Model SBS-688LS from Makro Pietermaritzburg and now it's not working in January 2021. I then called Makro call centre today to find out where must I return it since Pietermaritzburg branch was looted and burnt I spoke to Bongi who advised I will need to send it to Makro Pietermaritzburg warehouse. I was then told to speak to Denzil van der Merwe who harshly said he's not going to accept it since it a warehouse. He was moving around the store with his voice high saying he's not going to accept it. And didn't offer any assistance. He then advised I need to go Makro Conubia which is 200 km away from Pietermaritzburg return and still I will need to fetch the sound bar when it's ready making 400 km which will cost me around R800 for the trip. I then called again of which I spoke to Cynthia who was so rude and miss informed . I would like for Makro to listen to our call. I'm now sitting with sound bar of which I can't utilize my consumer rights of warranty since I need to spend half of the original price on transport. Really not happy with the service !
53 replies
Review Distribution
5 Star
2 (3.7735849056603774%)
4 Star
0 (0%)
3 Star
1 (1.8867924528301887%)
2 Star
4 (7.547169811320755%)
1 Star
46 (86.79245283018868%)