MK
Mare K
Active since Jul 2013
6
Reviews
0
Industries
Reviews
6 reviews20 months ago
No longer the same 😫
We have been going to iPic since before Covid and this time was my last. After my kid was playing for 1 hour (booked for 2) they told her she is not allowed to play anymore since she does not have iPic socks on. She had grippy socks on but it did not say iPic. With 45min left to play I was forced to pay for the exact same socks she had on but didnt have their brand name. The restaurant (no longer Kneed) also did not have water. They eventually got 1 bottle for 4 people to share. Not a great experience. Sorry to say but there is way better parks now and this one will not see me again.
0 replies
27 months ago
Serious Concerns Regarding Service and Warranty Issues
I am currently 14 months into a two-year cellphone contract with Telkom, and I have encountered significant issues with my Samsung A53 device. The phone started freezing and restarting multiple times a day, prompting me to seek assistance where I got the phone from the Telkom store in TableBay. The staff there could not locate my purchase order. This was highly concerning as this was the exact store from which I initially obtained the phone. Despite my request to book the phone in for repairs, they were unable to do so. The lack of access to my details within the branch where I made the purchase is perplexing and raises questions about the competence of the service provided. Subsequently, I visited the Canal Walk store, where they efficiently retrieved my purchase order and booked the phone in for repairs. However, after waiting patiently for two weeks for the phone to be returned, I was disappointed to find that the issue had not been resolved. When I returned to the store, I was informed that my phone was now out of warranty, despite being in my possession for only 14 months. The information regarding the warranty was not readily available, and I was told to check the box for details. Unfortunately, I no longer have the box, leaving me in a situation where I am unaware of the remaining warranty on my phone. This lack of transparency and clarity is unacceptable. Furthermore, I was advised to take the matter up with the manufacturer, and only after a dispute, the Canal Walk store agreed to book the phone back in for repairs. This entire process has been frustrating and has left me questioning the reliability and efficiency of Telkom's service. I urge you to investigate this matter thoroughly and take appropriate action to rectify the situation. Customers should not face such challenges and uncer*****ies when seeking assistance with faulty devices covered by warranty. I appreciate your prompt attention to this matter and hope for a swift resolution.
0 replies
45 months ago
Selinah Motlatso Mathapelo Maunatlala (SM Maunatlala Properties)
Motlatso, Selinah, Mathapelo Maunatlala or what ever her name is. This lady poses as an Estate Agent under multiple aliases. I am an landlord of a property and she wanted to rent our my property under her company (SM Maunatlala Properties). She arranged for a tenant and I signed a legitimate lease agreement with her to get paid a monthly fee which she will then earn a 10% management fee on. She has failed to pay the second instalment till this date. With the first instalment being 3 days late and only paid once I asked her for it. Please refuse to deal with her. She makes up excuses and refuses to deal with my issue.
0 replies
104 months ago
Worst Online Service in South Africa!
I bought an appliance from these guys and it never came. Their phone number on the website does not work or no-one picks up. They could not give me a reason why I never received my appliance and I had to request my money back after almost a month of struggling. Hopefully, the money reflects soon cause then that's another story. This is typical of a business who does not have a good online business model in place. SAVE YOURSELF THE PAIN.
183 replies
130 months ago
British Airway Crew Physically fought with me!!
On Friday the 7th of Aug me and my mother was meant to fly to Johannesburg from Cape Town at 19:00. The flight was meant to be delayed till 23:45 that evening. At only 00:30 be boarded our flight. <br> We returned the following day to Johannesburg Airport to go back to Cape Town on our flight that boards at 17:00. We stood in the boarding line for about 5mins since there was only 2 counters out of about 7 that was open. When we got to the counter to book in the lady told us that we missed the flight by 4min and we can't board anymore. She left me at the counter only to go to a different counter to help someone else. I went to the management counter where I dealt with Zakhele (the manager on duty) who explained to me that we missed our flight and there is nothing he can do. His tone of voice was loud and impatient and talked in a different language to his college while dealing with me. Eventually I removed my phone to take a picture of this guy for reverence. He pointed his finger straight at my face and eventually grabbed the phone straight out of my hands. I immediately try to grab my phone back as he did not want to let go at all. This story continues but my character space ran out.
75 replies
134 months ago
Standard Bank Online Security SUCKS!
So I' busy buying a car and need to transfer a big deposit amount. So I went to the branch to increase my limit. All good. On the day of the payment they block my account and I can't do the payment before I go into a branch. Now let me also say that I only have 1 hour a day to pop in quickly but the Garden Centre Bank lines are so ridiculously long since their is only 2 people working on a 4-5 counter over lunch. Now after sacrificing many hours before to prevent this transaction from not going through they thought it would be funny to block their own users from using their own internet banking. Common Standard Bank. Sort out your online security. IT DOESNT WORK!!!
76 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (33.333333333333336%)
1 Star
4 (66.66666666666667%)