TA
Timothy A
Active since Jul 2013
9
Reviews
0
Industries
Reviews
9 reviews18 months ago
CANNOT CLOSE MY ACCOUNT!!!
I have been attempting to contact TFG on numerous occasions to close my account without success. It would seem that email inboxes are conveniently unattended when the request is pertaining to an account closure.
0 replies
29 months ago
Outstanding Doctor
Dr. Din***o is an exceptional doctor. My wife gave birth with a midwife and had some very serious complications thereafter. Dr Din***o was called and arrived promptly during the middle of a work day (putting aside other appointments) to attend to my wife. Simply put, Dr. Din***o's prompt response saved my wife's life. I highly recommend Dr. Din***o. He is professional, caring and very calm in high stress situations.
0 replies
37 months ago
Impossible to Register for Baby Programme
I am trying to register my wife for the Baby Programme with Discovery without success. I keep getting told to register on the app but there is no option. We read the brochure on the programme and there's no mention of how to register. I went on the website and asked a question and it told me to "register on the website" - not saying where or how. I went onto the Whatsapp to ask the question - the SAME response as above. I went to the website to register my wife and they say that her contact details do not exist. I'm utterly confused at this situation as no-one can tell me how to register for a benefit that we pay for. It would seem that Discovery makes it exceptionally difficult to register in order to avoid paying?
106 replies
52 months ago
NURSE IS A NO SHOW
I'm attempting to BECOME a PPS client however the nurse was a no show this morning for medicals. I tried calling two numbers for two different individuals with no success. If this is the start I'm not sure I want to continue.
53 replies
55 months ago
Incoming calls are UNKNOWN number after Upgrade.
I have been a loyal customer of Vodacom for over 10 years and now I am completely puzzled by the fact that after upgrading my package all my incoming calls are coming in as Unknown. I called Vodacom and they told me it was my phone settings. I changed phones and it's still happening? I don't know who else to speak to to have this resolved!
106 replies
55 months ago
Porting DISASTER!
I ported my number from FNB Connect to Vodacom on Sunday. It's now Thursday and I am still unable to receive calls on my mobile. I ported, lost signal with FNB Connect and placed the new Vodacom SIM into my phone. I then went to Vodacom on Tuesday in Clearwater with no luck, they told me to come back on Wednesday. I went on Wednesday (yesterday) and they were unable to assist me (we even tried a SIM SWAP!!). So I'm perplexed by this whole situation. I am a loyal Vodacom customer with other numbers in place for well over a decade but a simple porting matter can't get resolved in store or via the help centre. Imagine the confusion on the faces of the store consultants when you say that you can call out but not receive calls after a porting!
106 replies
78 months ago
Billing Issue - Not resolved after repeatedly calling.
After month 21 of my contract with Vodacom, the discount applied to my contract was wrongfully removed without my knowledge. I simply was left to find out when my statements arrived by e-mail. Furthermore, I took the time TWICE to call and request for a correction to my billing [Both reference numbers were simply closed and "resolved" without any resolution]. After being a customer for over 10 years, I am highly frustrated by this and I am considering not renewing my contract.
210 replies
117 months ago
Poor Service from SmartShopper
<p>I completed the required forms to link a secondary card to my household. I then sent the form to the Smartshopper team and they simply responded, "your application wasn't succesful, please go in store and link at the kiosk". Nevertheless, I went to the store and noone could help me with linking the card.</p> <p> </p> <p>I then called the support centre and they were not able to assist me. What am I meant to do? No one can help me.</p>
53 replies
125 months ago
Potential client turned away at the door!!!
Myself and my girlfriend decided that we'd like to investigate opening a gym contract at the local Planet Fitness Megaclub. We went through on Sunday afternoon with the hope to take a look at the facilities (ensure that they are adequate for our fitness needs and wants) but we were shocked to find an unpleasant and very unhelpful Martha at the front desk who promptly (and without any discussion) refused us any access to view the facilities because there was no one in the sales team to help us. The funny thing is that we weren't even wanting to try the facilities but just take a look around as we are new in the area. <br> I find it completely shocking that a gym would simply not let you take a look before you sign up for a contract! On top of this, I can't believe the unhelpfulness and it's left a bitter taste in my mouth. <br> <br> We went up the road to Virgin Active Cedar Square to investigate a gym contract and we were helped by TK who was exceptional. <br> <br> Now to decide who to sign up with?
75 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (22.22222222222222%)
1 Star
6 (66.66666666666667%)