SH
Starling H
Active since Jul 2013
3
Reviews
0
Industries
Reviews
3 reviews4 months ago
Parcel or waybill number never received - ****
Urgent: Inquiry About Missing Order and Request for a refund. I am writing to urgently address an issue with my recent order that I placed on the 27th of November. I received confirmation that my purchase was received and that the parcel was dispatched on the 1st of December. However, to date, I have not received any waybill number, and the parcel has not arrived. This is all I have received: YOUR ORDER: ********* Ordered on 2025-11-27 You can track your order online using this code: x̌********* I have made several attempts to contact both your customer service team and the courier company, but unfortunately, I have not received any response or assistance. This delay is causing significant frustration, and I am now requesting either an immediate update on the delivery or a full refund of my purchase. I will have to open and report a case of theft to the police and the bank should I not receive an answer/ refund today. As this is really starting to look like I was ****med by GHD. Please prioritize this matter and let me know the next steps to resolve it as quickly as possible. I appreciate your immediate attention to this issue. Thank you for your help. Sincerely, Starling Starling Halliday 076 511 9604 On Sat, 13 Dec 2025, 08:17 ghd, <support@customerghd.zendesk.com> wrote: Your request (#2709970) has been updated. To add additional comments, reply to this email Starling Halliday 13 Dec 2025, 06:17 UTC Good day Still no update? Kind Regards Starling Halliday 076 511 9604 Kelleigh (ghd) 12 Dec 2025, 06:42 UTC Good morning Starling, I assure you that this is certainly not a ****. I have contacted the warehouse and the couriers to investigate the situation. It seems that they may have utilized a different waybill number for your order. I will update you shortly. Best regards. Starling Halliday 12 Dec 2025, 03:34 UTC Good day I still have not received my order, and I am not getting any feedback. Please urgently assist me. I can't get throught to Skynet. I'm really starting to worry that this was ****. It's money I can't afford to lose as this was supposed to be a birthday gift to my daughter turning 16. YOUR ORDER: ***x Ordered on 2025-11-27 You can track your order online using this code: ***xx Please let me know when I will receive my order or refund me. Kind Regards Starling Halliday 076 511 9604 Starling Halliday 11 Dec 2025, 13:37 UTC ******x Kind Regards Starling Halliday 076 511 9604 Kelleigh (ghd) 11 Dec 2025, 12:57 UTC Good afternoon Starling, Could you please provide me with your order number so that I can assist you further? Best regards. Starling Halliday 11 Dec 2025, 12:23 UTC I still have not received my order, and I can't track it, what is happening? ©2025 Jemella Group Ltd All rights reserved [5D4YDD-G2L6G]
0 replies
33 months ago
WORST SERVICE EVER!!!!
This has been the worst experience I have ever had with Makro and buying something online. I have spent R11 000 on a treadmill that has still not been delivered to me. I have made so many calls to the call centre. Ref (3284947) no one can tell me when it will arrive or just call me back. I am currently on the line with Lerato from the call centre, she is laughing while I express to her how irritated I am that no one bothers to call me back or give me feedback, I am holding now for 30 min for her supervisor to speak to me..STILL HOLDING. She thinks it is a big joke. Not to mention the person I spoke to before this just put the phone down. When will this be delivered to me or when will I get my money back at least then?
60 replies
122 months ago
Still waiting for my wireless charger
I went to upgrade my phone to Samsung S7. They promised me a a wireless charger, i even have the receipt saying that i am getting one. I have been waiting 2 weeks. I have phoned the Vodacom shop, and they informed me that they still do not have wireless chargers and they do not know when they will have. They do not have any answers. This is not acceptable. As a client of Vodacom for many years now, I am very unhappy with this. I also could not get my headgear after Julian a sales person at Vodacom Jacaranda assured me that I will receive it, only to find out after I have signed that I can not receive one. This is very unprofessional to promise clients all these things and you can not deliver. I am very unhappy with this, and feel i at least want my wireless charger that was promised to me.
75 replies
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