WW
Walter W
Active since Aug 2013
15
Reviews
0
Industries
Reviews
15 reviews4 months ago
Delivery Failures
Fastway Tracking reports "The parcel has been left in the South Bay and will be delivered on the next scheduled delivery" is recorded 7 times over the past 3 days for a pickup for a local delivery. I doubt if this is the benchmark for local courier deliveries.
0 replies
16 months ago
Service from the alleged top provider
I have had an Afrihost Internet account, without problems, for many years. Sadly disaster struck when I gave two change Instructions. The first Instruction when I gave more than a calendar months notice during October for my service to be relocated effective 1st December. The transfer was activated about three weeks after the date required. Te second disaster was that Afrihost failed to update my payment instruction, acknowledged receipt and now are sending letters threatening to suspend my service. I believe that Afrihost was given plenty of notice to update my service requirements. Is this an acceptable service standard set by a company reputed to be number one?
0 replies
19 months ago
"Profesional" response to ordering on line
I received promotional information for the "Anytime CT3 Glucose monitoring Sensor". I previously created an internet acount but today cannot login, obtain a new password or voice phone call to place an order. A WhatsApp enquiry (as per the automated phone instruction) resulted in more advertising followed by an instruction to "Order on Line". So much for medical service to an 80 year old pensioner who stuggles to monitor irregalar glucuse levels.
0 replies
29 months ago
"your call is important to us"
I have tried to obtain an estimate to export a consignment. The correct customer service email was rejected. The Telphone number I called twice was answered, transferred on hold. More than 10 minutes later I was still hearing ". . . . .your call is important to us" Sadly I will now find another service provider!
73 replies
41 months ago
Being a loyal long standing Client does not pay !
My policy with SANTAM started 13 years ago on 1st December 2009. I currently have a 7 no-claim rating with only 2 claims for windscreens. At the start my 2 vehicles traveled an average of 4 ****m per month, today it is less than 800km.(recorded by SANTAM) We have one other claim for electrical appliances when the electrical supply exceeded 300volts follow a cable theft from the sub-station serving our complex. As a pensioner, I requested SANTAM's agent to advise how I may obtain a more cost effective policy. The non-response I received was notice of a further escalation in premiums. Quotes received from the top Insurance Companies reported in Hello Peter are approximately 20% lower for the same benefits. So much for being a loyal responsible client.
132 replies
52 months ago
MTN's solution is to Ignor a legitimate query
MY MTN contract covering more than 15 years is paid monthly by Debit Order. My bank account records a payment each month. For many months the Statement reflects an alleged unpaid amount which I have repeatedly queried. MTN Customer Service has responded at least 3 times by requesting confidential Information which was forwarded the same day. As a reference, a copy of my latest monthly Statement was attached each time the query was repeated. How do I obtain an explanation and have the problem resolved without further delay?
0 replies
63 months ago
Pensioners Service
Honeydew Branch So pleasant when you walk into shop. Easily able to access details of recent previous purchase (Name, ID etc.) I fell and broke my glasses. Was told that the fame could not be repaired. The consultant #1 said they would obtain a new frame and use the existing lens. She would call when they received the frame. No call has been received. The first telephone follow-up -"waiting for frame", second "no record in shop" and third "you must get a new frame" Each time apparently from a different consultant. My expectation is simply: "Say what you are able to do, then do what you say you will do"
56 replies
64 months ago
Excellent Auto breakdown service
My vehicle has over 200 000km. I decided to wash and then dried the engine after which it would not start. All the parts were dried with out success. The vehicle was towed to the GRS workshop where the problem was resolved. I received "quality" service i.e. upfront I was told when the problem could be investigated and then updated regularly. I considered the final invoice to be fair and reasonable. Yes, I will definitely recommend GRS Motorsport in Sundowner and use them for future services.
0 replies
66 months ago
No commitment to service
I have sent two sets of documents from Johannesburg to Cape Town this month with a similar experience. The Tracking before 07:00 am in both cases stated ". . . the parcel is onboard the courier vehicle", however the parcels were not delivered that day. Each day there was someone available to accept delivery and there were no missed calls on the contacts phone despite Fastways' statement to the contrary. An online query was submitted approximately a week ago. To date there has been no response to the first shipment on-line query. I seriously question the level of Service I can expect from Fastways when there are two consecutive incidents of excuses for non-delivery and not responding to a formal inquiry submitted on the Fastways web site.
0 replies
73 months ago
Fresh as promised.
I have always had reservations about ordering and paying for goods on the internet. I ordered a Medium Mix Fruit and Veg box which arrived the next day. The quality was excellent with each item well packed and arrived fresh and cold. The admin can not be faulted. Well done to Gina and her team at Ferreira Fresh
0 replies
Review Distribution
5 Star
4 (26.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (20%)
1 Star
8 (53.333333333333336%)