JT
Jane T
Active since Sep 2013
26
Reviews
0
Industries
Reviews
26 reviews17 months ago
Cheating Takealot
Takalot recently advertised a special offer on Maxwell Williams mugs. Buy four and get R10 off. Stupidly I paid the full amount and thoughtTakealot would adjust the costst and reund me. When I wueired it< i was informed that the orrer was only on two mugs per customer. I copied the offer and sent it to them. Since the I have had two emails advising me they were lookin into it and then a week ago that I would receive a refund soon. NOTHING HAS HAPPENED. I have emailed them again and had no reply. Whilst I apprecaiate the amount is small, isurely what they advertise they should honour and not giove a completely untrue excuse.
0 replies
29 months ago
Great W app help from wordsworth books
I wanted to order a bookl online but wasn';t sure how to go about it to have it delivered tothe book store and not to my home address. I contacted the help line on What's ap and received such a helpful reply, not just once but a few times. I could "feel the smile" Thank you Wordsworth
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32 months ago
Loot NON EXISTENT service
I am more than fed up with Loot's appalling service. I paid for an order on 8th August. On their web site it is was (and sitll is) clearly stated that the book I ordered would be despatched within 5 to 10 working days. I have STILL received nothing. This is the second time it's happene on two separate orders. I keep writing asking for the delivery of the part of the order that is ready, but theyignore m eand keep reassuring me it will be delivered, no in the next 3 to 4 days. This is now the third time it's been delayed.
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41 months ago
Well done Takealot
I ordered some dogs flea tablets from Takealot. They not only had the ones I wanted but were also cheaper than other stores. I was blown away when I was told they'd deliver the next day, but couldn't believe it when the driver arrived at 0800! and on Black Friday. so nice o experience good service
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47 months ago
Watertite gutters
Watertite were prompt in sending someone round to quote and when the job was finally done the crew did a good job of what was rewuired. However that is where it stops. Before even starting the job the compan require a 50% deposit. This was completed in good time , but I then had to call them to get an acknowlegement of my EFT despite sending them proof of payment. The crew were scheduled to arrie at 1500 on the set date. 1600 came and went and there was no communication from anyone. I contacted head office who on enqu ring called me bak to say tthe were running late but would be with me by 16.30. This was far too late to start a job so I arranged for it to be rescheduled. The gutters were cleared but no one bothered to clean up the moss and mud that had come down from the gutters. It is now 10 days since I paid them , but to date no one has bothered to acknowlege my payment. Pretty slap.
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47 months ago
Cliff's optique
I was recently referred to Cliff's Optique by my opthalmologist, what a pleasure. Clilfford was hlepful, friendly and an EXCELLENT optometrist. H is prepared to help in any way he can. His staff too were a pleasure. I was alwys welcomed with a warm smile and pleasnt greeting. Go early for your appointment, so you can enjoy the comfort of the couch and admire the tasteful store. Can't recommend them highly enough.
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48 months ago
Woolworths NON CUSTOMER CARE
Last month Woolworths advertised a special on Hyacinth bulbs. I searched all the stores around me in Cape town, not one had any stock. (I did the same last year with the same result.) I emailed customer care adn got the usual automated response "we'll get back to you" No response. I phoned Customer care, same story, no one bothered to contact me with a reply to my query. I thought if the stores don't have, I'll order on line. went throught he whole process of ordering, only to be told today there are no stocks! I then phoned Customer care again this morning, got the usual apology and the call agent said she'd try a store in Constantai would I mind holding. I held on but was then cut off. No one has come back to me saying yes they do have or no they don't. THIS IOS PATHETIC. WW pride themselves in their customer care, All i can say I certainly haven't experienced it.
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61 months ago
A* For Ludswig's Rose farm owners
Ludwig's recently has a special offer on all their roses which ran from then Friday to Monday. however due to a miscommunication the person in charge of the Constantia branch didn't know that it ran from the Friday, so I had to return the following day. I was very put out and communicated my problem with the main branch in Stellenbosch. I received an immediate apology and was duly compensated for the inconvenience caused. Ludwig's went beyond the normal "customer care'
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63 months ago
Brilliant service from North Ridge
Nothing is too much trouble for Paul and his team. Some years ago I bought a fantastic pouch that fitted round my waist. When it wore out I was desperate to replace it but everyone denied all knowledge of ever having sold it, so decided to turn to Paul who had helped us out on a previous occasion. WOW! Talk about service with a smile, Not only with a smile, but it was beautifully made and in double quick time.
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67 months ago
APALLING NON SERVICE from MTN
At present I wouldn't even rate MTN with one star. Towards the end of May my service was suspended, (at the height of the pandemic I had to go into a store to try and sort it our as I couldn't even call MTN enquiries) Falling in the "vulnerable category" I was totally freaked; I had no hone - my lifeline, and then I had to wait in a mall for at least 30 minutes waiting for someone ton help. Eventually someone poked their head out of the door (despite there only being one person in the store I was still not allowed in) Eventually I discovered that for some reason my monthly debit had not gone off. I then emailed MTN giving a different account no for the debit order. Next month and the month after same story. No one from MTN has ever bothered to come back to me. In August I discovered I was billed double my normal deduction plus an extra R20. No communication at all from MTN. I have been to MTN stores who have submitted my proof of payments to ? who knows as it has made no difference. I have phoned MTN accounts help line who insist it's all sorted. I phoned MTN help where I get a different person on the line each time. When I queried the double deduction with MTN century city they told me that MTN doesn't refund money, they will credit your account the following month. Of course this hasn't happened. I am ready to SCREAM with frustration and anger !!!!!!!!!!! The last person I spoke to said MTN was moving to a new system so my payments didn't register,. I've now been told to wait five days to see if anything comes of my latest phone call. If anyone has any suggestions or clout with MTN I would welcome suggestions. MTN don't give a damn,, they have their money, you are locked into a contract so why must they worry.
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Review Distribution
5 Star
14 (53.84615384615385%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (11.538461538461538%)
1 Star
9 (34.61538461538461%)